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The phone service works great but god forbid you have to deal with a customer service rep. A. To even get a chance to speak with a rep is a feat. B. When you get a rep 3/4 of them are MOUTH BREATHERS C. The service works fine once you're on it, but again god forbid you have to add a phone to the network, get a new phone or have any issues what so ever. I'd rather pay the extra money with a regular service each month to just not have to deal with...
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#1005852
I keep getting messages of no internet connection, even on wifi, and if I want to stream, "try again later," "Unable to download." The frequency of this issue has increased dramatically, making me want to switch back to verizon. Why is this occurring. I have an unlimited data plan. Please advise on how to correct this problem I keep getting messages of no internet connection, even on wifi, and if I want to stream, "try again later," "Unable to...
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Anonymous

Enough I'm really OVER this downloading message every time I get a text.. Called TS reset the APN ( ACCESS POINT NAME ) Next week same issue again... Definitely going back to ATT or...

3.5
I liked
  • Website and customer service
  • Clean easy to understand website
I didn't like
  • Poor data
  • Poor customer service
  • Not what the terms are on their website
#992458
I have had AT&T, Verizon, Sprint, and T-mo over the years. They all suck in their own ways (which is why I kept switching). I have had Flash (Sprint and T-mobile) for the past couple of years and they are no better or no worse than going directly to the carriers. I switched to the T-mobile towers because they have better reception in my area of Phoenix. Reception has been just as good as my direct contracts were - which makes sense as they...
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Short Review for February 16, 2017

#1009581
I have been using Flash Wireless on the Sprint network for the past 3 years. I am greatly satisfied, same service at a better price. I don't feel overcharged every month like I used to paying $100/mo. There is no contract so I highly recommend trying the service and see for yourself.
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Short Review for February 15, 2017

#1008487
2.9
I was trying to use the Flash Wireless Website at no prevail for the last 2 days. My User Name And/ Password were incorrect¿ Several times.¿ Sincerely, Georgianna VanHoose georgianna1871@gmail.com (619)804-6118
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Flash Wireless Phone Plan Review

#999549
4.6
I just bought out my phone from Verizon and switched over to Flash Wireless T-Mobile and love it so far. No contract and just pay monthly. So easy, then dealing with the corporate cell phone company who charge way too much!!!
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Flash Wireless Customer Care Review

#978601
1.0
Tried to get details about charges on my bill and I was abruptly put on hold and the person never returned
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Sorry Brother I work for Sprint & Verzion at one point, no cell phone company cant program a phone . It cant happen NO WAY!!!! Flash or any phone company cant do that You forgot about the sim card then !! Ive been in this kind of biz for 15 yrs AND now i work for AT&T It was Sprint that got you pissed off at them they are the ones that *** you over cuz you moved to another carrier Dont blame others for your Sprint company playing you.. Ive seen...
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#989441
I had issues with the service with flash wireless.. for two months of the service acting up i could not use the phone however was still charged for both months and was refused a refund. If I hadnt used the service for two months, why would they charge me for two months of service that I never used? I was told because i didnt call in the month of december (the month FLASH WIRELESS SERVICE was not cooperating and i didnt have a phone) I could not...
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The worst cell phone service. Awful reception. Awful customer service. Awful company. I can't get reception anywhere. After the 5G limit, everything is extremely slow. I cancelled the service and they wouldn't give me a refund. Complete scam of a company. I was on hold for close to an hour. Spoke with only 2 reps within that time. They did not satisfy my request as a customer. I can't believe they're still in business. Worst mistake I made in...
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Anonymous

Anonymous I tried to cancel and get a refund before my phone number even got ported and now I have to wait 48 hours to find out if they will give me a refund after they initially said n...

I have had Flash Wireless for almost a year and have had no problems whatsoever. The comments on here are really ridiculous. It was easy to switch took about 15 minutes. I have 5 other friends/family on Flash too so my service is FREE except for about $6 in taxes. Customer service is easy to deal with and I love the convenience of not having to pay a bill since it bills my credit card every month. They are seriously easier to deal with than...
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5.0
#985527
I came across this service back in March now is 9 months later and I need to share that the connection is great, internet speed excellent and what I am enjoying the most is the price. I now saving $39 per month plus I got to double the gigabytes and my phone is a hot spot. My previous phone provider want it to charge me as twice as much for doubling the gigabytes. Flash Wireless is just perfect! Customer service has been excellent and took care...
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4.9
I liked
  • Customer service
I never signed or verbally agreed on a contract service, and I was under the impression that I had a pre-paid monthly service through Flash Wireless under the Sprint umbrella. I was out of work for some time and was not able to pay my bill for a cycle, once I was able to pay the bill plus the reconnection fee three days later I received a text that my service was subjected to be disconnected again. Upon calling Flash Wireless I was told that I...
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Anonymous

skydome Thank you for sharing...Its not wright to do business like this and you should complaint to the bbb, this its a treat for Canadians and we should alert all our friends.

Anonymous

Anonymous boo, non contract is right! they're great

1.0
I didn't like
  • Not what the terms are on their website
#962624
If you complain about this company you truly know nothing about the wireless industry. Straight forward pricing, reliable service, solid options and the potential to get your service for FREE. Totally legit and awesome. I have been using them for 2 years and they just keep getting better and better. If you want the latest and greatest devices and features then stay away. But if you want a good phone, good service and a FANTASTIC price then sign...
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3.2
I didn't like
  • Customer service does not care at all totally useless
#959366