Nezzie Qmh

Septic tank flowing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Going to voicemail is like they turn off the phone.

View full review
Teresa M Vpc
map-marker Stone Mountain, Georgia

Very knoweldgable and reasonable

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

We needed assistant for our septic immediately

call this company and was told that they were

in a father location and was booked for that day.

Needless to say they called me back within an hour

and stated that they would come to my resident

ASAP.

Was so happy... Flanigan Brothers check the problem

and explained in great detail what was going on.

They were very professional and honest.

Gave us a great quote and fixed the problem.

This was one of the best services we have had

this year.

In the future when we need this service again

we will definitely call The Flanigan Brothers Septic.

LikeLikeLike

View full review
Pros:
  • Gave us lots of infomation
Reason of review:
Good customer service
Anonymous

Very dishonest!

Quoted $199 to pump the tank. After digging and removing the lids, asked for $1179 to do additional things (claimed filter was missing, new filter $275) which were “required” or the system “WILL not work”.

Agreed to do it for $729. Just pumped the tank and installed new filter.

(took out and threw away old filter, which was supposed to be missing. They seemed to be expert at creating panic for the customer so can extort as much money as possible.

View full review
Reason of review:
Pricing issue
2 comments
Guest

Not sure what happened in your cases but they came out with the same situation and i was present the whole time asthe job was being done. They explained everything well and explained the prices.

Maybe we got different technicians but it was very well straight forward with us. Sorry about your experience

Guest
reply icon Replying to comment of Guest-1497214

why would you be sorry if this isn't the actual owner, nice try on a cover up.

View more comments (1)
Anonymous

Had a septic problem called came out next day

Great professionalism and reasonably priced totally satisfied

View full review
Reason of review:
Good quality
Judi Abq

Flanigan Brothers Septic Illegal

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Flanigan Brothers Septic Illegal
Updated by user Aug 24, 2017

This company is dumping sewage illegally and putting their customers at risk. EPD states you are responsible from "Cradle to Grave" meaning you the homeowner can be held responsible for cleanup their illegal actions.

Original review Aug 23, 2017

Flanigan brothers septic is an illegal dumping septic tank company. They have been caught in the city of Buford for illegally dumping sewage into storm drains.

They have also been caught illegaly dumping sewage into Gwinnett County Public Works sewer system behind a shopping center. They have been fined & hopefully soon to be shut down by the State of Ga. DHR who governs all septic tank pumpers license.

If this is not addressed by the State most every pumper in the State is prepared to make a stand & ask, why do they take our money for our license & cont. ed they demand, if they won't enforce the illegal companies like Flanigan

View full review
Cons:
  • Illegal dumping of sewage
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

4 comments
Guest

Hello, I'm a producer at CBS46 in Atlanta. I see the video you attached is no longer online. Please contact me, thebulldog@***.com

Guest

The driver drove across my front lawn and then backed across it to get to the neighbors yard.

Driver told me to go *** myself there was nothing I could do about it. Called company and person on the phone had an attitude too.

Police said take my video and pictures to small claims court.

I think I will. See you boys in court.

Now I know why the Flanigan bros literally work in *** They're to stupid to do anything else.

Guest

"cradle to grave" is an interesting concept but I think there would be difficulty telling Mrs. Jones' waste products from Mrs. McGonagle's.

Judi Abq

The Edp law on waste disposal is you are responsible from cradle to grave. Thus meaning we could have been held responsible for them dumping sewage illegally.Even though we paid them for their service. This will be continued I'm sure somehow.

View more comments (3)
Anonymous
map-marker Cranford, New Jersey

Flanigan Brothers Septic - Customer Care Review from Cranford, New Jersey

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The proposed buyer of our home asked Flanigan Brothers to do the basic test to get the Clearance Letter for her loan and this crooked company said they had to open up the ground as if they were pumping to do their letter ( which is incorrect as we have no ground seapage or sluggish toilets, drains, etc) and they dug in to our yard without our approval-- when we realized what they had done we had them stop and asked them to leave-- they were extremely angry a d rude and they immediately called our potential buyer and told her they needed to do $3,500 worth of worth-- they weren't even there 10 minutes so they would have had no idea what needed done. They saw an opportunity to put fear in the Buyer -- DO NOT USE THEM -- THEY ARE EXTREMELY UNPROFESSIONAL.

View full review
Reason of review:
Poor customer service
1 comment
Machele Imf

Anyone who is considering purchasing a home with a septic tank and field needs to have the system inspected by someone who knows what they are doing, etc. This is common sense.

Just because you say all is ok is not good enough. Trust, but verify. In your case, Flanigan's was in the wrong. They should have asked permission before they did anything and you were correct in stopping them.

I assume you have your septic tank pumped out every few years. See if your potential buyer wants to get an appraisal of your system from that company if they can/will do this service.

Anonymous
map-marker Stone Mountain, Georgia

Flanigan Brothers Septic Tank System Pumping Service Review from Stone Mountain, Georgia

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I called for a maintenance pumping and they came out the next morning. Found out previous owners did not have it pumped when they said and had to have extra work and repairs done.

Tony worked with us on it and had it done in a short time. Very friendly and informative. Definitely recommend their service.

Thank you Tony. See you in four years for another pumping.

View full review
Reason of review:
Poor customer service
1 comment
Guest

Thanks guys for awesome service, I'm so glad I've chosen Flannigan brothers septics ,cost more than fair, job well done and most of all cleaning after done was very appreciated,guys cleand surrounding, I'm very thankful,if you need any work on septics its place to go to.I recommend them, sincerely, sunny

Anonymous

Flanagan BRos. septic service, Dacula

If you just want regular pump service and have no issues, they are the cheapest i found. If you have a blockage or back up they wil try to up sell you with expensive stuff you don't need.

How to trust them? It's hard . They told me I needed an extra $500. Worth of work done and it was all false.

I Got a second opinion from a trusted source. I refused the extra work and just had the pump. So far things are fine. Understand, tank pumpers don't make much profit from just a pump out, all their profit comes from scaring you into the extra repairs when they get to your home.

Be wary. Routine pump their ok, but I would be tempted to refuse any repairs from this company.

View full review
Reason of review:
Poor customer service
Anonymous
map-marker Flowery Branch, Georgia

Consumer beware

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

my husband called this company for a regular pumping, we were quoted $145.00. They said they would call before coming out showed up with an attitude!

Because, my husband was not here! I said go ahead and pump it! They wanted to wait until he get here I called him he left work it was 15 minutes before he got here.Tony should of called us before he arrived as he said he would do!!!!!! Tony was very unprofessional and insult us!

it's all most like the price jumped because they needed my husband approval, and they had to wait! it went to 400. Immediately! Then Tony tried to tell us our field lines are felling, but he could treat it with chemicals for 3,400.

Or we could buy new ones it may last us a week if we just pump it! just pray! lied said he never quoted us a price! YES!

He did!

I wished I had searched them before I let them on my property! Glad they left!!!!!!

View full review
Loss:
$280
Pros:
  • His helper was a nice person
Cons:
  • How rude tony was
Reason of review:
price changed! upselling or atleast trying to< when you dont need it280

Preferred solution: Full refund

1 comment
Dona Yja

You may or may not have a problem with your septic field. I assume you meant "filled" when you said "felling." Contact a local plumber or firm that has been in business for awhile---ask around if need be---and ask them who they recommend to come out and look at your system.

If you have a problem with your field, you most likely cannot just dump chemicals into it and hope it cures the problem. It won't. Depending on how old your septic system is and how often you had the tank cleaned out, you might need a new field. Expensive.

Never rely on the guy who sucks out the tank. They know little other than how to suck out the liquid. Good luck, but find a professional sewer cleaning company. I have my tank cleaned out every two years.

My neighbor has never done his, but he is alone and uses little water. I pity whomever buys his place when he is gone as they will definitely need a new septic field in addition to a new tank.

The cost of cleaning a septic tank, by the way is based on the size of the tank. That's why they should ask you how big it is before quoting you a price.

Anonymous
map-marker Suwanee, Georgia

Flanigan Brothers Septic Tank System Pumping Service Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Thank you guys for great experience,guys were awesome ,professionals,punctual and most of all got job done ,cleaned everywhere around house,very fair prices,this is place to call for any problem with your septic tank,my friend told me to call em and im so glad i did,thank you for your hard work

View full review
Reason of review:
Good customer service
Anonymous
map-marker Cumming, Georgia

Flanigan Brothers Septic - Plumbers Review from *** Georgia

Called the said the would be there the same day didnt come untill the next day pumped the tank and said we needed a new drainfield$7800 but wanted to sell me chemicals for $2,700 first (suspicious ) i then called banks septic who came out and unclogged the baffle that goes into the tank $175 and problem solved.....Flanagan Brothers are scam artist that do not do an honest job!

View full review
Reason of review:
Order processing issue
3 comments
Guest

I called Flanigan Bros yesterday when they pulled the lid up they told me the exact same thing. Told me my leech field was bad would Cost $6800 then tells me they can use a chemical cleaner would cost $2800. Very shady stay away!!

Guest

I had the same thing happen unfortunately I didn't send them away as they made it seem as if it was an emergency situation. It was only after that I did my research and found I had been taken for $2699. Beware of this company as it seems they are good at this scam.

Dottie Jiv

Thank you for taking the time to post a review and bring this issue to our attention. We are deeply concerned about what happened to you and want to get to the bottom of the issue.

We are unable to find your information in our system and your matter did not sound immediately familiar.

Please reach out to us at flanigantony5@***.com and we will work to make this right. Flanigan Brothers Septic

View more comments (2)
Anonymous
map-marker Dacula, Georgia

Poor Service and Indifference...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Scheduled an appointment to have our septic pumped. They did not show so called and they said it would be next day.

We told them before 11 a.m or after 4 pm. He said 9 a.m. No show so I called and he said after 4. No call by 6 so I call and he said, "My worker went home for the day." I expressed dissatisfaction with no courtesy call.

His reply was, "Oh well maybe we can get out there next time." I told them forget it, I will call someone else.

He said "OK".

View full review
Loss:
$200
Reason of review:
Poor customer service

Preferred solution: Other customers to be aware of their poor service

Anonymous
map-marker Suwanee, Georgia

Flanigan Brothers Septic Bait and Switch

Flanigan Brothers Septic advertised septic tank pumping at a rate of $169 for a 1000 gallon tank. I called them and asked them to empty our 1000 gallon tank assuming it would be $169.

After digging up the yard to access the tank they then told me the waste was too thick and it will be $400 now. Even though the septic tank cleaning fee for a 1500 gallon tank, (50% larger than mine) costs $269, apparently my waste was worthy of an extra $231. On the way out they kindly left me a 2 foot oil stain on my concrete driveway which they drove through so I have some duplicate spots all the way up the driveway.

The owner of the company told me that this truck doesn't leak any oil.

Based on the dialog from these guys and the scare tactics I am sure this bait and switch goes on everyday with this company. Beware of this one folks!

View full review
Loss:
$231
2 comments
Guest

I am a single Mom with three boys. My toilets started backing up and overflowing in my home.

I called Flanigan Brothers Septic at 5PM. The technicians came to my home pumped my tank and fixed my problem within hours.

I am very pleased with their service and would recommend this company to all my family and friends. After comparing with other companies services Flanigan Brothers Septic have reasonable prices.

Guest
reply icon Replying to comment of Guest-811700

I bet your last name is FLANIGAN.

View more comments (1)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article