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Ripped off bad
I called last week to have a new thermostat installed. I was foolish and did not ask fees. I asked for the most basic on and off style. Nothing fancy. In 15 minutes the guy was done and billed me $370.00. Really. An hour later the house was down to 50 degrees and the furnace did not work. I called and the next day the same tech showed. He told me the circuit board was cooked and had nothing to do with the prior work. The fee was $560.00. Yep. He said it would take about thirty minutes. Well two hours later I saw him messing with the thermostat. I asked if he was alright and he said,Can you tell me the color of this wire I don't have the glasses I need. I should have made him walk. Well after a while he was done. I asked if the board had to do with his work the day before and he said no. Well it still is messed up. I spoke to 2 techs from other companies and checked online. Guess what? They all said he cooked the board by crossing wires. Also he did not turn the power off. I called and was told the manager would call in 24 to 48 hours. If I do not get a refund I will indeed contact a lawyer friend and continue to get that refund. I also own a company and would have already fired the tech and given the money back. Seems no hurry with them. Shame.
Flame Furnace Thermostat Installation
Reason of review
Work Experience or Job Application
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