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I have 2 home mortgages through Flagstar. I have them both set up for auto-payment through my bank account for the same date. My bank funds both mortgages several days before 15th. Flagstar has charged me $98 late fees for one of my mortgages...i call and they say its my bank. Its not. Im new to Flagstar but have been with my bank, paying many mortgages each month and have NEVER had an issue with the payment being late!!! I despise Flagstar...
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My experience with Flagstar has been like everyone else on this review site, the worst experience i have ever dealt with on a business level. After financial hardship my husband and I did a loan modification. It appeared to be sketchy when we finally got it approved (approximately 4 months later) but at that point we were in a position where our payments were behind (because you cant be approved if your payments are current). Not accepting the...
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10 years later i still owe what i borrowed. Id pay a little extra they would send back a check only to increase my payments and send back my payments saying they were short all the while applying late fee on top of late fee. Hardship was a joke. Cant tell you how many formal letters we recieved saying i was assigned a point of contact. Not once did anyone ever answer or return my calls. Submitting loan modification was only their way of drawing...
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Anonymous

LEN Hi Tanya. I had this same thing happen to me with their loan modification program and lost my home due to their dual tracking schemes. I am honestly in a class action suit aga...

Anonymous

Anonymous I would contact United law center I Roseville California. Mr foondos will give you a straight answer. The cfpb has already fined them for doing exactly what you have describe...

Mortgage Company Review

#927820
1.0
Just like everyone in this thread, i have had the worse experience with this bank ! I have been in legal litigation with them for over a year and its expensive ! Anything will help, i thank you in advance gofundme.com/2rvxs2s please help spread the word !
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Short Review for September 15, 2016, pc_bad_quality

#919471
Flag star Bank fired an Army Reserve man who was at Army training for the month of August based on false reports an employee made. Isn't that against the law?
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Flagstar Bank Mortgage Review

#901498
3.4
Calling me about payment . Payment had been paid yesterday at branch. Then agent ask me why i didnt make s payment on the first. Thats none of her business as long as she received payment .
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Short Review for June 28, 2016

#873686
A friend of mine suggested I come see you about a mortgage. I would like to know why you have such a low score? I have had a few hiccups in my life, but a score of one is unbelievable!!!
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Hello, sorry to hear about your issues with this useless swindling bank. I lost my home to these bastards too 7 years ago with their inept financial lying abilitys.They had me in their loan modification "program" but kept losing everything after sent certified mail notarized from the bank and my attorney, and withdrawing funds automatically from my account.The class action is real and going to Federal Court hopefully these bastards get hit hard...
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1.0
#994699
While going through a financial hardship I decided to request a loan modification. Flagstar sent me the paperwork and I filled out and submitted all the requedted paperwork and bank statements and payroll info they requested only to be told 3 weeks later that they never received it. So I once again resubmitted it only to be told that my bank statements and pay stubs were now no longer current. So I had to start all over. I reprinted my most...
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Anonymous

Anonymous Hi I lost my home to these inept jerks and their dual tracking loan modification program. I sent everything notarized from my bank and attorney but they kept losing everythin...

Anonymous

Anonymous Next time send everything certified mail, return receipt requested, and they need to sign for it. Also include an itemized list of all the documents they requested.

1.0
#959271
I have been paying through my bank with automatic with draw on my house. Now they have went to the credit score folks and reported that I am late. This dropped my score almost 200points. I am trying to buy a new place and this is going to hurt in doing it. I have had automatic withdraw since I started the loan. I have called them several times and was able to get someone to say I was not late. I asked why I was late since my payment was an...
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#952086
They are the worst. Have been going round and round trying to get a closing date. They keep extending the date and blaming the appraiser then the contractor and now back to the,appraiser. DO YOUR JOB , PLEASE. We have had numerous revisions with no results. I have filed a complaint with fair housing, and the state will be next as well as BBB, Banking Commission and I will contact Mr. ISRAEL as,well
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I have had a terrible experience with Flagstar. It took three tries to get a modification from them and only when the third party company took over the modification process did my modification get approved. This experience had irreparably damaged my credit and I want to be compensated for the 1 year average time it took them to process my modification packages. When I first got my loan the servicing company told me that i would get a 4% rate...
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Anonymous

Anonymous Hi I'm in a legitimate class action Federal suit against these inept crooks for their dual tracking schemes if you would like to join please leave a contact number you will be...

Anonymous

Anonymous how hard is it to say yes you got your loan? well actutly they did say congratulations your loan is approved with conditions to me that means i got my loan but to them it does...

2.6
I didn't like
  • Unethical mortgage handeling
  • As many of their customers
Keep charging my account and I can't bring it to current
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Anonymous

Erika http://www.gofundme.com/2rvxs2s please help spread the word and help me fight the battle ! This bank put my family through *** and we need to fight against them....it's horrib...

#920455
These folks have to the worst in the industry! I have an existing claim for replacement of my roof. Since the amount exceeded $10K the Insurance company included Flagstar as the payee and they took control of the check. The initial payment of approximately 50% came in a timely manner. More than 3 weeks after the roof is complete, however Flagstar Bank refuses to cooperate with final payment. Final documents were submitted within days of...
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FightFlag

FightFlag If you want to join a class-action lawsuit against Flagstar, email me at fightflag.mary@gmail.com. We will pay all of the costs and fight for you. There are currently a number...

2.6
I didn't like
  • Poor management
  • Unethical claims handling
  • Uneducated customer service
#907102