Manufacturer: Flagship Credit Acceptance Category: Loans Clear all filters (28 of 28 reviews match)
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I have been with flagship for over 4 years.For over 4 years they accepted a late payment when needed. Now I've accumulated a ton of late fees and they are saying they will only accept a full amt! Like where am I supposed to get the full amount from after you have repeatedly helped me accumulate these late fees. Now out of the blue you give me a date of when it must be paid in full? 2 weeks? Where am I supposed to get 2000 from? Help flagship!...
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Bookcrazy

Bookcrazy I've been such a good customer overall????? Did you seriously just say that? NO you haven't. Pay your bills on time like the rest of us.

Anonymous

Anonymous NO YOU HAVEN'T BEEN A GOOD CUSTOMER!
You've defaulted on your contract many times as per YOUR exact words! It was YOU who is failing to live up to what YOU agreed to when ...

I had financed a 2011 Mazda CX7 through this company.In September 2016 I was involved in a car accident. My insurance company totaled the car. In addition I had gap insurance. I carefully kept track of when the insurance payments were made. I continued to make my regular car payment. In November, my gap insurance made their payment. I contacted the company and asked what I owed after the gap paid. I was told I owed $173 (rounded to the nearest...
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Bookcrazy

Bookcrazy Even though it was a mistake on their part, you still OWE it. Now, they certainly shouldn't charge you any late fees or report you as late to the credit bureaus. That is ano...

Anonymous

Anonymous I would recommend to get the CFPB involved. They will investigate all your issues and dog down deeper for you.

I didn't like
  • Poor business ethics
  • Attitude
#993773
This experience with this company has been the worst ever.It started off okay. Recently I wasn't behind and they repossessed my vehicle. I called on a Wednesday and they told me I needed to pay X amount and I would need to speak with my account manager to discuss further. I called three times that day and she never answered nor returned my call. On Friday, I called to set everything up and make the payment. She then told me a different amount...
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Flagship Credit Acceptance Auto Loan Review

#999691
I want to return my car. I am finished being harresesd.willie 251 213 5157.i need to know the drop off spot.
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Flagship Credit Acceptance Auto Loan Review

#992085
1.0
Purchased a $20000 vehicle. I've paid almost $20000 into tbe vehicle. I've gotten behind and Flagship is demanding $15,600 more. The car is only worth about $10000 and has mechanical problems. The guy has become rude and unproffessional when I try to speak to him (over talking me). I'm wondering if what they're doing is even legal?
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Flagship Credit Acceptance Auto Loan Review

#982797
It is hard to make a payment with them. It is never a real human always recordings. The reps are extremely rude and act as if they gave you the car loan personally.
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When I asked to speak to a supervisor, they had VERY nasty attitudes over the phone using F words and hung the on me. I have been calling and waiting since then, and no one has responded or reached out to me. They are VERY nasty, rude, unprofessional. And they communication is zero. They don't even have interpersonal basic communication. No Supervisor is ever available to speak to you. The representatives mostly yell at you and don't let you...
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Rep Calls me with 13% approved refinancing rate, after we finish the application process he tells me the interest rate is 16.75%.Not sure how legal that is.I think calling them is pointless. I wish I have researched them. Also never tell you about the extra 1000 dollars they add as a fee to your loan, which you dont know about till you get a notice with your balance. There is no way to access you account online, have to deal with customer...
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100% front loaded interest loan.After 1.5 years of making timely payments, my payoff is only a couple dollars short of the entire financed amount! I reviewed my paperwork and e documents and do not see it listed anywhere. So, if I were to come into a situation where I could no longer afford the high payment, I can 't even sell the car or trade it in for something less. I wish I had done some research to see what others were saying before I...
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Anonymous

Anonoymous B So is that why when my car was wrecked and the insurance company sent them a check for over $8000, my principal went down $100.

Anonymous

Anonymous Ha, ha, ha! You are making me laugh! It's been a stressful day, so thanks! The laughable part is this is STANDARD on ALL car loans, real estate loans and many, many other l...

Worst company ever, no customer service at all.I signed volunteer repo paperwork in october 4th 2016. Flagship did not pick the car ip untill Dec 28 2016. They allowed almost three months to past so that they could damage my credit. Sorry, worthless company.So happy not to be there debtor.
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Anonymous

Anonymous Guess what? They aren't happy dealing with you the deadbeat! They did not ruin your credit...YOU DID! A voluntary repo is the same as any repo. YOU caused it because YOU d...

Their reps on the phone always have an attitude like they are in a pissy mood, then act as if they own the company that gave you the car loan when you are late on a payment. If they had nicer attitudes maybe their customers would be more willing to answer their phones when they call. I can be the nicest customer or the rudest customer, it is all about the perception that I get from the customer.
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Anonymous

Anonymous OH POOR BABY!
Are the big, bad bill collectors making you cry??? Guess what? When YOU do what YOU promised to do when YOU signed YOUR contract, YOU don't ever deal with...

Anonymous

Anonymous OH POOR BABY! Is the big, bad bill collector hurting the deadbeat? Guess what? Paying on time isn't optional...that's what YOU promised to do when YOU signed YOUR contract!...

My past due amount is only $320.My regular payment isnt due until the 16th. The certified letter I received from Flagship says that I am over $900 due and that my vehicle could be repossessed if it is not paid in full by the 12th! What? Why? I wish they had a website that states my balance and amount due.. the last time I answered the phone, the man I was talking to kept asking me how are we going to make this payment? I wasn't able to make the...
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Anonymous

Candis It's very inconvenient to have to call everytime a payment is due. The phone payment and online never allows me to make a partial payment if it even works at all. Affer a long...

Anonymous

Anonymous You are very rude to the person inquiring on this. This is not a lender that is just for people who pay their payments late! I have bought many vehicles and my payments were o...

I bought a 2014 car in January 2016 and the payment is due the 24th of each month.I make my payments through my bank on the 10th of each month but they don't post to my Flagship Account until around the 19th or 20th of each month. I have never been late or missed a payment but I got a letter from some 3rd Party Company representing Flagship stating I was 6 months behind in payments and if I didn't pay the outstanding balance, my car would be...
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