Lori S Kpj

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Verified Reviewer

Coupon book

Do you still sell Flagship coupon movie books ? I havent been able to find anyone selling them since covid.I would sell them myself if i could get one that way
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Loss:
$25

Preferred solution: Flagship movie coupon books

Rick F Lid

Customer service

Good day.

My name is rick florio. My son Cole Florio applied for a job at the Chester

n.

Y. .location. He did because he was informed by one of the assistant managers that they were looking for help. Left a application amd didnt hear anything.

He sent a follow-up email with no response. He than went in and it was a big heavyset guy in his 20s who told my son that the district manager is hardly ever there. Shes the one that looks at the applications and does the hiring to keep checking so my son proceeded to check. He sent the second email.

Still with no response I decided to question myself. As I went to the theater, I spoke to someone who told me actually that big gentleman is the one who reviews for the applications, and he was the one who kept telling my son he has no idea when the regional manager is here.So I said to him but I found out youre the one that reviews the applications. I said , and you should at least have the decency to tell someone who is eager for their first job that youre not looking for help But dont keep telling my son to keep coming back every couple days to check if the district manager is there when you were the one who reviews the application first. he just looked at me and said what do want me to do.

I said be honest and respond. . 10 minutes later my son got email saying thank you for applying. We are not looking for help.

I think its very poorly the way he handled the situation I think it was unnecessarily hard on a 16 year old who was looking for his first job to give him the runaround. Being so short staffed its a shame not to give him an interview you are losing a lot of customers due to lack of staff.

Good day

Rick florio

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Pros:
  • Nice theaters
Cons:
  • Short staff

Preferred solution: Curtesy and Respect for those looking for jobs.

User's recommendation: Know they are short staffed and slow.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Washington, District Of Columbia

Deals

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Flagship Cinemas - Deals
Cashier failed to tell me about my promotions deals on my account but only promoted current Flagship deals...When I confronted later about it, she then admitted she did see my deals on my account but still went ahead and only offered me other promotion...my deals would have made my transaction cheaper..whats the purpose of me swiping my card if I cant use my deals or make choice myself of what I think is better for me???
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Anonymous
map-marker Schenectady, New York

Customer service

I have a compliant about the Chester New York location management. I would appreciate a phone call at 845-238-**** anytime after 330 today or anytime tomorrow after 7 AM thank you so much.
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Jacqueline R Wyz

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Verified Reviewer

Problem

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Good

Afternoon , I tried to purchase tickets online for the the Thomaston maine theater , and the web said the theater wasnt processing tickets and to try again later. I tried to reserve

Tickets online again and got the same message.

My card balance began with $100 and when I got to the theater it only had $16 on it. Im not very impressed that at this time I paid for a total of 12 tickets. My film fanatic card number is 226561****799649. This was the first time my card was used.

I never received an email or text message to my phone with any information regarding the purchase of tickets.

I would like some kind of refund for the 8 tickets I purchased. Thank you.

Jackie

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Loss:
$84

Preferred solution: Full refund

Connie W Pry

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fair Haven, Vermont

I NEED A REFUND

I purchased a gift certificate for my daughter........Carrie Wetherby last christmas......in the amount of $100.00 She lives in RUTLAND, VT 05701 The cinema there has closed permanently and she was never able to use it !!!!!! I need to be refunded, as there is no other theater in our state...... Thank you,
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