Fixit kelowna BC Canada... Late, unreliable, dishonest

Local repair company engaged to repair to game console - failed three times immediatly after pickup and despite a website stating they provided a guarentee on their work fixit kelowna refused to refund repair fee. Multiple assurances that it was going to be ready for pickup when it wasn't resulted in many wasted trips and took over 4 months to get the machine back - still inoperable. Very frustrating dealing with them and not convinced they know much more than how to put a pretty website together. Supposed "repair" guys name was Ken, difficult to get hold of one he had our cash.
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Our policy is that we will guarantee our repairs (same problem only though) this console was repaired the first time for a yellow light error , second time it came back, the fan had died, we put in a used fan at no charge. It then came back with another problem. No there is no refund, as the original problem that you paid to be fixed was fixed (Gabo Ross) im assuming as this is problem customer we have ever had.

#284274 Review #284274 is a subjective opinion of poster.
Burnaby, British Columbia

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