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Fix

Fix

www.fix.com
What is your customer experience with Fix?

Fix Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

3.0 star rating based on 2 customer reviews. Consumers are mostly neutral with a 50/50 rating split. Reviewers value exchange, refund and cancellation policy, note high price level, and give mixed recommendations: a good device to have and do not give them your debit card number.

Key Takeaways for Future Customers

  • Read the refund and cancellation policy before ordering to avoid surprises.
  • Watch billing details and card charges when subscribing or starting a membership.
  • Expect mixed customer service experiences when contacting support.

Negative Feedback / Risk Areas

  • Customer complaints about unexpected billing and refunds.
  • Reports of unauthorized premium charges and subscription-like fees.
  • Delivery issues including missing packages and slow customer service responses.

Positive Feedback

Some customers call it a useful device and recommend Fix for the product itself.

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Media from reviews

Fix - My cell phone is not working
Fix - My cell phone is not working - Image 2
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous

Cancel my order

AI Highlights
  • - Customer asks to cancel due to price discrepancy (19.99 plus shipping/taxes totaling 50.00) and will order later; requests more accurate advertising.

19.99 plus shipping and taxes came to 50.00 . please cancel my order I don't have that in my bank.I will order device later this month thank you again.

I really need this device but 19.99 to 50.00 is a bit much . Please be a little bit more accurate about your advertising your product the math not adding up.

User's recommendation: A good device to have

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Emanie Okn

My cell phone is not working

Fix - My cell phone is not working
Fix - My cell phone is not working - Image 2
Updated by user Feb 17, 2025

assurion sucks...scammers

Original review Feb 16, 2025

The bottom half of my cell phone I cant see any of the numbers it fell in none I cant make a call out and Siri isnt working either.

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Barbara W Xam

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Haderslev, Southern Jutland

I never got my package I think it was taken from my porch

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AI Highlights
  • - The customer wants either the item shipped or a refund.
  • - They ask to be contacted by call or email at bw781576@***.com or 414-350-****.

I would love to have my package or my refund, but I wanted the item so I can fix the problem on my end. That's why I ordered it.

Please, can you guys send me my item or my refund? Feel free to call or email me at bw781576@***.com.

My phone number is area code 414-350-****. I would really appreciate hearing from you guys about my item.

Loss:
$29

Preferred solution: My items or my refund

View full review
ELourell T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You buy the device they keep your information stored on your on their account and then they come back and charge you $69 for a premium account which you did not ask for that's *** I didn't ask f

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AI Highlights
  • - Customer did not consent to a premium account and was charged to a bank card.
  • - Senior cannot afford the charge and calls it a rip off.

I did not ask for a premium account I did not give agreement to start any premium account but they took it upon themselves to charge my bank card for no reason. I am a senior and I can't afford no premium account fix is a and a rip off

Loss:
$69

Preferred solution: My $69 and change they charge me for a premium account that I did not ask for. They said you could get a premium account for a full year for $69 but I never agreed to take a full year premium account. I want my *** money back

User's recommendation: Do not give them your debit card number.

View full review

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