map-marker Chicago, Illinois

Poor Customer Service

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Called never answered! Sent multiple requests and never responded! Very poor customer service! Do not order online!
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User's recommendation: Do not order online! Missing items in order!

Rose M Gph

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Verified Reviewer
| map-marker Tucson, Arizona

September order not received

I spoke with someone from your customer service office and ended up canceling all my subscriptions. I find it amazing that no one accepts responsibility for anything.

I was told that the credit card did not go through last month and they tried again yesterday but it didnt go through. I used the card yesterday at Lowes and this morning on Amazon with no problems. For a company who has all my contact information, I never received a call or text. I was told to check the spam folder.

I had subscriptions going to NM, CA and two for Az.

I guess you folks dont need my business. Its a pain in the neck but I am now looking for a new provider.

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User's recommendation: Don’t waste your time

Carol N Ioq

Cancel an order.Do not send any more. Having surgery and do not need.

Can not contact any one to cancel any further orders. Does not matter the time of day or what day that I call customer service I continue to get the same recording and it repeats and repeats but never connects to any services offered. Makes me feel that this is not a light site and will never recommend it again to anyone. Cancel any further orders!!!
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  • No customer service

Preferred solution: Stop sending me the merchandise. I have 2 jars unopened and am having surgery. Do not need your product!

map-marker New Ulm, Minnesota

Way over charged

I keep getting sent two pkgs of your gummies within 4 days of each other. I originally ordered these to try.

Never wanted or asked for a subscription on this product. I was told on the phone to write refused and return to sender which I did perhaps a month ago.Two pkgs were picked up and sent back to your company.I have been charged hundreds of dollars and keep getting more, even though I was told in a e-mail all subscriptions which I do have for one of your products were to be cancelled. I am disputing these charges on my discover bill with them. I have two pkgs that I have not even opened and want a RMA to mail back to you.

Please help me with this problem.

I like your company, but this is a. Big mess!,Karen Braesch

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Gideon R Hnx

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Verified Buyer

Order was not delivered by the post office , please call me

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FiveCBD - Order was not delivered by the post office , please call me
Updated by user Feb 23, 2023

No apologize at all

Original review Jan 23, 2023
Call the post office today no idea what happened to the package. was not in the mailbox. Please replace the order # 467980 please do signature required Mr Rhom 347515**** Gideonrh@***.com
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Preferred solution: Full refund

map-marker Spring, Texas

Order was not delivered by the post office , please call me

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Call numerous time no answer,! No email correspondence ! Poor business experience with FiveCBD Not even courtesy call!
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User's recommendation: Don't do business with company that doesn't telephone,

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