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FiveCBD

FiveCBD

fivecbd.com
What is your customer experience with FiveCBD?

FiveCBD Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

FiveCBD has a 2.0 star rating from 3 reviews, 29% would recommend, and a 67% unfavorable rating share. Consumers are mostly dissatisfied with orders, delivery, and support according to FiveCBD reviews.

Key Takeaways for Future Customers

  • Expect possible delivery issues and missing orders.
  • Be cautious with subscriptions and auto-ship settings.
  • Document charges and contact attempts for billing or refunds.

Negative Feedback / Risk Areas

  • Recurring customer complaints about customer service availability.
  • Reports of billing errors, unwanted charges, and refund delays.
  • Problems with order fulfillment and returns.

Positive Feedback

Some reviewers note good product quality and value discounts and special offers.

View full overview ›

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Show reviews that mention
customer service service order customer subscription phone number bunch people cancel sucks
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Everlena A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order haven’t received it and I just placed another order and the first one never came I’m really unsatisfied with you guys noe

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AI Highlights
  • - My first order was due in two days and no update after I asked to expedite; my second order from last week still hasn't arrived.
Updated by user Jul 16, 2025

I got 1 of my packages and the ice both was melted and all the it was wet when I get my last order I’m not going to order from you’ll anymore because this was very unacceptable

Original review Jul 14, 2025

Ordered the first one last month supposed to have been here in two days nothing called the young lady said she was going to expedite the service still nothing ordered last week another order and I havent seen anything thing about that now the guy told me to give him a day dont you think that Ive been long enough

View full review
Marley Pdb

No customer service available by phone

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AI Highlights
  • - Could not reach customer service.
  • - The listed number led to a person offering a free item and a DirecTV number, and I called back but could not reach.

it was terrible, and I never got to customer service. I called the phone number listed, and someone was trying to give me a "free" something, and I said no thank you I want to talk with customer service, then he gave me another phone number, which went to DirecTV. I called back and could not get through.

View full review
Julie H Wms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn’t place order. Had paused subscription.

I no longer want to use the products. Please cancel my subscription.

I didn't place the current order you charged me for. Please cancel the subscription.

Loss:
$30

Preferred solution: Full refund

User's recommendation: Good product but subscription can be aggressive and difficult at times

View full review
Anonymous
map-marker Phoenix, Arizona

I DIDN'T receive my order

Updated by user Feb 14, 2025

They need to have people that speak English. They to answer quickly.

Original review Feb 13, 2025

The last 2 months my package has NOT been delivered to me! They send it via UPS. I have called UPS about it they say they can't do anything about it and that I need to call the sender m

User's recommendation: I don't know what else to do,

View full review
Anonymous
map-marker Norwalk, Ohio

Wrong address on order

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Everything is taken care of fast and easy great customer service and would and have recommended to lots of friends and family

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Anonymous
map-marker Green Bay, Wisconsin

Your customer service sucks

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AI Highlights
  • - Customer wants to cancel their subscription.
  • - They criticize customer service and call the company scammers.

Good God how much more do you need? This just goes to show you what a pain in the *** it is to deal with you ppl.

Cancel my subscription. You are going to be reported. You probably already have been.your customer service sucks

How much more do you need?

Cancel my subscription! What a bunch of scammers you ared

View full review
Anonymous
map-marker Chicago, Illinois

Poor Customer Service

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Called never answered! Sent multiple requests and never responded!

Very poor customer service! Do not order online!

User's recommendation: Do not order online! Missing items in order!

View full review
Rose M Gph

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

September order not received

AI Highlights
  • - Subscriptions canceled after speaking with support.
  • - Card issue: last month or yesterday, NM/CA and two AZ, no call or text, seeking new provider.

I spoke with someone from your customer service office and ended up canceling all my subscriptions. I find it amazing that no one accepts responsibility for anything.

I was told that the credit card did not go through last month and they tried again yesterday but it didnt go through. I used the card yesterday at Lowes and this morning on Amazon with no problems. For a company who has all my contact information, I never received a call or text. I was told to check the spam folder.

I had subscriptions going to NM, CA and two for Az.

I guess you folks dont need my business. Its a pain in the neck but I am now looking for a new provider.

User's recommendation: Don’t waste your time

View full review
Carol N Ioq

Cancel an order.Do not send any more. Having surgery and do not need.

AI Highlights
  • - Cannot cancel future orders; always gets the same recording.
  • - Calls at any time never connect to customer service; not recommended.

Can not contact any one to cancel any further orders. Does not matter the time of day or what day that I call customer service I continue to get the same recording and it repeats and repeats but never connects to any services offered.

Makes me feel that this is not a light site and will never recommend it again to anyone. Cancel any further orders!!!

Loss:
$48
Cons:
  • No customer service

Preferred solution: Stop sending me the merchandise. I have 2 jars unopened and am having surgery. Do not need your product!

View full review
Anonymous
map-marker New Ulm, Minnesota

Way over charged

AI Highlights
  • - Received two gummy orders in four days and did not want a subscription.
  • - They were charged after cancellation and want an RMA for two unopened boxes.

I keep getting sent two pkgs of your gummies within 4 days of each other. I originally ordered these to try.

Never wanted or asked for a subscription on this product. I was told on the phone to write refused and return to sender which I did perhaps a month ago.Two pkgs were picked up and sent back to your company.I have been charged hundreds of dollars and keep getting more, even though I was told in a e-mail all subscriptions which I do have for one of your products were to be cancelled. I am disputing these charges on my discover bill with them. I have two pkgs that I have not even opened and want a RMA to mail back to you.

Please help me with this problem.

I like your company, but this is a. Big mess!,Karen Braesch

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Gideon R Hnx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Order was not delivered by the post office , please call me

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AI Highlights
  • - Package not in mailbox; caller contacted the post office.
  • - Request replacement for order #467980 with signature required.
Contains 1 confidential file for company representatives
Updated by user Feb 23, 2023

No apologize at all

Original review Jan 23, 2023

Call the post office today no idea what happened to the package. was not in the mailbox.

Please replace the order # 467980 please do signature required

Mr Rhom

347515****

Gideonrh@***.com

Loss:
$51

Preferred solution: Full refund

View full review
Anonymous
map-marker Spring, Texas

Order was not delivered by the post office , please call me

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Call numerous time no answer,!

No email correspondence !

Poor business experience with FiveCBD

Not even courtesy call!

User's recommendation: Don't do business with company that doesn't telephone,

View full review

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