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Five Surveys

Five Surveys

fivesurveys.com
What is your customer experience with Five Surveys?

Five Surveys Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Five Surveys has a 1.4 star rating from 9 reviews; consumers are mostly dissatisfied and 80% of feedback is unfavorable.

Key Takeaways for Future Customers

  • Check Five Surveys reviews before joining; expect issues with cash out and rewards.
  • Document transactions and screenshots if you pursue refunds or support.
  • Be prepared for frequent disqualifications and low reliability.

Negative Feedback / Risk Areas

  • Repeated customer complaints about unpaid rewards and failed cash out attempts.
  • Poor customer service responsiveness and no reliable phone support.
  • Reports of duplicate or bogus claim codes and lost credits after surveys.

Positive Feedback

Some users note the app offers opportunities to give opinions and earn rewards when it works correctly.

View full overview ›

Media from reviews

Five Surveys - Technicalities issues with my $5 reward and I am not playing anymore until...
Five Surveys - Won't pay and won't respond
View all media ›

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Show reviews that mention
surveys app reward customer cash customer service scam support account rewards
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Heather B Mlw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Plymouth Meeting, Pennsylvania

Technicalities issues with my $5 reward and I am not playing anymore until I get my money won on your app 5 surveys

Five Surveys - Technicalities issues with my $5 reward and I am not playing anymore until...

No answer and have been trying to contact 5 surveys for a few weeks and I'm not happy at all my email is Grateful1013****@***.com and trying to have it put on my PayPal account!! PLEASE HELP ME !!

Loss:
$5

Preferred solution: Deliver product or service ordered

View full review
Resolved
April Jkg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

Resolved: Won't pay and won't respond

AI Highlights
  • - $5 cash-out not paid due to a technical error.
  • - Customer service doesn't exist.
  • - They describe the site as a scam and want it shut down.
Five Surveys - Won't pay and won't respond
Updated by user Feb 03, 2026

Company fixed the issue and I have been provided with full refund. They resolved the issue and i got my money so i am happy with them for now customer service was very helpful.

Original review Jan 28, 2026

Worst site ever! They need to be shut down immediately!

They are a scam!

Won't pay me my five dollars, which is my first cash out, because of a technical error, and customer service doesn't exist! Sue them, report them, and shut them down!

Loss:
$5

Preferred solution: Full refund

User's recommendation: dont try five surveys waist of time!

View full review
Hellcat

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Long Beach, Mississippi

It is proving to be an entire scam and a thievery.

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AI Highlights
  • - $5 cash-out 3 days ago; not in bank.
  • - No emails; no support replies; earlier $5 cash-out promised; used virtual card; sue.

I attempted to cash out 3 days ago with $5. It still hasn't appeared in my bank account.

The app before that also said that I had another $5 waiting on me to cash out, but then it never let me. I now have tried again for the 5 surveys I just took today($5), but I chose "virtual card" this time as the form of payment from the app. I have received no emails regarding any of this, I have messaged customer service numerous times on numerous days, and I have also called the customer service numbers that I have found online. Literally, I have received NOTHING.

So, this is absolutely leading to a lawsuit.

Therefore, if I am not helped with this, and if my payments are not fulfilled, I will be filing a lawsuit against Five Surveys for stealing my time and for not giving me my due rewards for completing their surveys as well as doing them with ALL rules met. Thank you.

Sincerely, Zackary Poulos.

(228) 279-****

pouloszack@***.com

Loss:
$15
Pros:
  • Giving opinions
  • Providing feedback
  • Possibility of payment
Cons:
  • You do not get paid ever on the same day

Preferred solution: Full refund

User's recommendation: Do not rely on this lying *** app. Eureka is much better.

View full review
Lynden Pcg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cambridge, Massachusetts

Poor excuse for customer service, they never want to help

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AI Highlights
  • - There have been days with no successful surveys.
  • - Support doesn't help and only apologizes for the inconvenience.
  • - They toss me aside and end it.

Very furious with you guys , I'm going days in a row without any successful surveys, and your customer support doesn't help, they just apologize for my inconvenience and toss me aside and call it a day

User's recommendation: Don't even waste your time, it's nothing but back to back disqualifications and screenouts everyday no stop.All customer service does is apologize for the inconvenience and push you aside and call it a day. They never do anything to make right or fix problems

View full review
Shoshanna Jwb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Reno, Nevada

No reward

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AI Highlights
  • - They used to cash out in minutes.
  • - Now rewards take weeks and I get no response.
  • - Take screenshots to document issues.

They used to be so efficient and you could cash out within minutes. 2 times now Ive had to wait weeks and chase down my reward.

Got the first one, but no response and still waiting for the second.

They never respond to messages either. Advice: take screen shots !!

View full review
Shaniya M Vas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

App is stupid

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Updated by user Apr 08, 2026

Never playing the surveys again

Original review Apr 06, 2026

Want to let me cash out or play games. Every time I try to cash, it just says I will get a reward email and don't.

View full review
Chastie S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tryin tonresemn my reward

Can't claim my rewards.

Technical support won't contact me to help solve the matter. It's been a month.

Preferred solution: Full refund

User's recommendation: They are fake

View full review
Tammy M Ufs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer support failing to resolve issue with rewards

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AI Highlights
  • - 5surveys offers five surveys for five dollars; two $20 Walmart gift cards used the same claim code, second invalid, but $20 deducted twice.

On 5surveys, you can earn money by taking surveys: five series for five dollars. I cashed out a gift card for Walmart at 11:05 p.m.

on 9/15 for $20 and then another gift card for Walmart at 5:37 a.m. on 9/16, and they both had the same claim code. So, of course, when I tried to use the second one, it was invalid because it was already initiated, but $20 was subtracted twice off my balance from $40, so I was only able to redeem $20. I contacted customer support, and they tried to tell me that it is impossible for their system to provide the same claim code for two different transactions, like a computer doesn't make errors.

Then they tried to reroute me to somebody else to try and resolve my issue and contact the reward provider, and I have no idea who that is. The app simply says to contact 5surveys help for issues and support. I asked for an email so that I could provide them with a screenshot of the claim codes that are duplicates and times, but they did not give me an email; they simply said they had a high volume of responders to reply to.

I've been loyal to this app for many years, and I don't appreciate being ripped off for $20 and having to take this much time and effort and redirection to get reimbursed for a computer error. This happened once before months ago, and they did not question me; they simply reimbursed me and put the credit back on my account instead of telling me to contact somebody else.

Loss:
$20
Pros:
  • It is a good survey app
Cons:
  • Customer service is not helpful if you have problems and there is no phone number to talk to real person

Preferred solution: Full refund

User's recommendation: Do not cash out and claim the same amount with the same place in the same time frame because you might end up with the duplicate code for both amounts meaning your second claim would be invalid

View full review
Mark M Jpq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because they're a joke

AI Highlights
  • - Keeps getting screened out near the end; can't reach the fifth survey.
  • - Sees no reward for nearly finishing a survey; Eureka pays a few cents.

I've done four surveys in a row. Earlier, every time I get close to the end, I get screened out.

I don't know how many I attempted before when I had the app downloaded; same problem. I'm at the 4th survey, and I cannot complete any to get to number five. Why? Because they're a bunch of scam artists.

You don't even get anything for almost completing a survey. At least with Eureka, if you get kicked out of the subway, they give you a couple of cents for your time.

Loss:
$5
Cons:
  • You waste your time for nothing

Preferred solution: Full refund

User's recommendation: It's a waste of time go to eureka

View full review
Paulo C Csy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Collecting you data for free

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AI Highlights
  • - The reviewer says the app seems like a scam.
  • - You are screened out of surveys after long questions.
  • - You provide data without pay.

It doesnt take long for you to realize that this app is a scam when you start to do the survey and then you are being screened out of surveys after a long time answering questions. Guess what? You gave them free data with no pay.

Preferred solution: End of their business

User's recommendation: Stay away

View full review
Bob W Ddz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You owe me five dollars

AI Highlights
  • - Completed five surveys for $5 but could not cash out.
  • - ERROR appeared on checkout and support; they will contact the IRS.
Updated by user Mar 10, 2025

These cheap idiots will not pay me for the $5.00 that I worked for so they can keep it as undeclared income so they do not have to pay their tax on the money that they took from me, cheats. Do not use this web site unless you want to work hours for free.

Original review Feb 06, 2025
I did five surveys for five dollars and when I tried to cash out it said ERROR, the I clicked on HELP and it said ERROR, then I went to Five Survey customer support and when I clicked on it , it said ERROR, my E Mail is; browntruck777@***.com. As you already know I have put complaints against your company online and will continue to do so until you pay me.

Think it's a joke, I already had over 100 views on my complaints, and who know how many people they told. Also, I will be contacting the IRS about you undeclared income which you cheated me out of very soon if you do not pay me.
Loss:
$5
Cons:
  • Are cheating their clients out of their money

Preferred solution: Full refund

User's recommendation: Do not do business with any one who makes it hard to get your money that you worked for.

View full review
1 comment
Bob W Ddz

5 Surveys is suppose to give you $5.oo for five completed surveys, well I already found out that if it sounds to good to be true then it is, they lied and kept the $5.00 that I worked so hard for. Because I tried to do about 20 surveys before I was able to complete five surveys, so here's the deal, they are using my address and my legal name to cheat the IRS out of taxes.

Because, they tell the government," on paper," that they paid me and the $ 5.00 that they cheated me out of then becomes UNTAXABLE INCOME, they are scamming the Government out of taxes. So just think for a minute, if they cheat 50 people out of their $ 5.00, they are making lots of untaxable income, so right now I am trying to find a web site for the IRS to report their untaxable income but so far no luck.

Bob W Ddz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

5 Surveys will not pay me for the work that I have done for them

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AI Highlights
  • - I completed 5 surveys for Five Surveys but can’t cash out or contact support because the site shows ERROR and I’m left with $5.
Updated by user Jan 21, 2025

They still are saying that they do not know my E Mail address so there's no way that they can pay me, however, if their online support was working the issue could be solved, however when I click on online support it says "ERROR". a COMPLETE RIP OFF, I'm thinking about reporting them to the IRS for not paying their TAXES on the money that they are cheating the clients out of. Un Declared Income.

Original review Jan 01, 2025

I did 5 surveys for Five Surveys company and when I tried to cash out their web page says " ERROR", the I tried to contact them by clicking HELP and their web page said "ERROR" so I can not cash out and I can not contact them to let them know that I can not cash out. So they are keeping the $5.00 that I worked my *** off to get.

Loss:
$5

Preferred solution: Full refund

User's recommendation: Do not do business with this survey company they do not pay.

View full review
Tammy M Ufs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not being credited appropriately for my time on surveys

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AI Highlights
  • - Spends 20-30 minutes on full surveys but gets only half credit.
  • - Gets screened out often and receives half credit for 10-30 surveys.

I've been using the five survey app for several months now and it's a really good app but I filled out at least 10 to 20 surveys maybe 30 that were full surveys and only received half credit I've emailed them several times they have accommodated me once and gave me additional credit of 1/2, it's ridiculous because you spend 20 30 minutes on a survey and only get credited for half a survey not only that you spend a lot of time on surveys and get screened out all the time so you're investing a lot of time to complete their surveys I've been dedicated to this app for a long time and been loyal I feel ripped off,1/2 a credit for 20 to 30 surveys adds up to a lot of money, as you get $5 for every five service you fill out. I want to keep using this app but I'm really upset and frustrated and I want to be credited for my time served and put in.

User's recommendation: It's a good app but you have to be careful it's tricky and you have to make sure you hold them accountable to get your credits

View full review
Richard S Lgr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
|

This person supports our platform.

Supporter

5 Surveys did Not pay the $5 reward I earned by doing online surveys.

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AI Highlights
  • - Earned five dollars from online surveys but could not redeem a Five Dollar Amazon Gift Card; received a bogus claim code repeatedly.

I earned Five dollars by entering several online surveys. I sent them all the information necessary to redeem the Five Dollar Amazon Gift Card.

They sent me a USED BOGUS Claim Code number. I sent them all the required information several more times. They sent me the same exact BOGUS CLAIM number three more times. I even complained and sent the information to "Tremendous", the company who supposedly send the redemption out to people.

I sent them all the information too.

It only caused the BOGUS CLAIM NUMBER to come out again. I don't know what to do next except leave reviews at every site I can find.

Pros:
  • Sounds great that they pay five bucks to do 5 online surveys
Cons:
  • Do not pay the rewards you earn

User's recommendation: Avoid "5 Surveys" if you are looking to earn any extra Cash.

View full review
1 comment
Richard S Lgr

"5 Surveys" is the Worst Possible online survey place out there. They do Not pay and just tell lies. You will Never get the Redemption you were promised.

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