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Five Star Gown Specialists charge you additional charges even when you already paid.

Please beware. Don't use Five Star Wedding Gown Specialist on Huebner Rd. in San Antonio, TX. I took my wedding dress to get cleaned and preserved. From the very beginning, I requested up front all the total charges. I was given a grand total (Over three hundred dollars) and I paid it in full the day I dropped off my dress. Of course, I received two receipts that I paid in full. Then when I went to pick up my dress, there were additional charges. I was informed and I could not pick up my dress unless I paid the additional charges. I even tried speaking to the company President who stated that a company error was made but in order to pick up my dress, I must pay the additional charges. I do not recommend this company. Deeply Disappointed
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1 comment
#542053

Wow i used them for my preservation and i had a great experience,

It sucks for you though, but i did take the time to read a bunch of great reviews on this place before i took my gown there. So i am happy with the service and price.

I know it isnt cheap,but it came with guarntee's and from what i seen all around town there the best by far. J/S :p :p :p :p

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#156154 Review #156154 is a subjective opinion of poster.
Location
San Antonio, Texas

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