Five Star Senior Living
Five Star Senior Living Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Five Star Senior Living has a 1.0 star rating from 1 review with predominantly negative sentiment; consumers cite poor customer service, high prices, and unresolved complaints about community leadership and safety.
Key Takeaways for Future Customers
- Read Five Star Senior Living reviews and ask about complaint response times before moving in.
- Confirm records access and payroll or W2 procedures if you need former-employer documentation.
Negative Feedback / Risk Areas
- Repeated no-response to calls and promised callbacks indicate weak customer service and case follow-up.
- Allegations of discriminatory conduct by a director create safety and trust concerns in the community.
Positive Feedback
None noted in available reviews; commenters advise caution and recommend staying away until issues are addressed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Five Star Senior Living has a 1.0 star rating from 1 review with predominantly negative sentiment; consumers cite poor customer service, high prices, and unresolved complaints about community leadership and safety.
Key Takeaways for Future Customers
- Read Five Star Senior Living reviews and ask about complaint response times before moving in.
- Confirm records access and payroll or W2 procedures if you need former-employer documentation.
Negative Feedback / Risk Areas
- Repeated no-response to calls and promised callbacks indicate weak customer service and case follow-up.
- Allegations of discriminatory conduct by a director create safety and trust concerns in the community.
Positive Feedback
None noted in available reviews; commenters advise caution and recommend staying away until issues are addressed.
Turn one complaint into a collective action
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Verified Reviewer |
Nashville, Tennessee
Need my w2
No response
need my w2
worked morningside at belmont and it closed no one to call
i need to file my taxes
- Run away
Preferred solution: W2
User's recommendation: Dont.
Hyattsville, Maryland
To speak with Rick I have had no responses to the 3 or 4 times I have called to file complaint against k. Morrise director of Heartlands in Ellicott city about her antisemitism
- - Two seastickas were painted on my front and back doors.
- - I'm a first-generation Jewish woman; a family member escaped Hitler.
- - Police see antisemitism.
2 seastickas were painted on my front and back doors. Im a 1st generation Jewish woman, my fam other escaped Hitler when she was 7..
Katie Mmorruse came to my cottage and asked me if I had done this despicable act myself.
I have been so distraught I havnt left my cottage since. The police think its definitely antisemitism
User's recommendation: Stay away from this lovely place as long as this director still works here
Washington, District Of Columbia
To speak with Rick about the director of Heartlands community
I reported this 2 days ago , but didnt get a response as promised. I anxiously am waiting because I have both lots of anxiety, and a need to know when I can move from here
User's recommendation: I do not recommend Heartland because of administrative issues against residents and residents complaints about many things living here
Washington, District Of Columbia
To speak with Rick about the director of Heartlands community
I wrote long description 2 days ago. I was promised a return call, but never received it in the time promised
Washington, District Of Columbia
To speak with Rick about the director of Heartlands community
- - Accuses director Katie Morrise of lying about policy and staff in my cottage.
- - She asked me if I painted swastickas; it harmed health and isolation.
The director Katie Morrise has lied to me several times about things like policy, people from staff being in my cottage and other things. I didnt give her name or what community I live in, because I was hoping for some guidance from you.
But without any Id of who and where I was calling from, trying to protect her from things not proven, and always insisting the person is included in discussions for fairness sake, Rick couldnt help. Finally Ms Morrise went to far, and doesnt deserve protection. I
I had 2 childlike swastickas painted on both my front and back doors. She came on the premise of seeing if I was ok.
But in a condescending voice asked me, a Jewish woman here, if I had painted these despicable symbols myself. When in shock I asked her why she would ask me such a horrible thing, she said it was something she had to ask. As though it was required. I was, and am so horrified by this, it has severely affected my health.
I dont join the community anymore, I isolate myself in my cottage. She knows my family ,who could escaped Hitlers Germany. That a resident flashed a swasticka tattoo on his arm at me knowing my heritage. I and my family are beyond angry and even contemplate hiring a lawyer because of the profound affect on my physical and emotional state caused by all of her terrible lies that I will now by glad to tell you about
Thank you.
CJ Golden.
C602 Heartlands. Ellicott city
User's recommendation: For many reasons I emphatically do not recommend Heartlands in Ellicot city
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