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New Reviewer

Multiple complaints

Since learning that there are other women and retired couples who have been harmed by this company, I would like to know if there are others. Also, I see that there are a couple other scam artists out there posing as general contractors, and they make Monroe County an unsafe place to own a home, since Monroe County has no licensing requirements or board to oversee the conduct of general contractors. There are no laws protecting homeowners in Monroe County as there are in other counties in NYS. We homeowners need to do something in order to protect ourselves. Please find me at this link and send to me a private message via facebook messenger: https://www.facebook.com/groups/GreeceNYResourcePage/posts/959209****16992/?comment_id=959233****47914&reply_comment_id=959722****65714&notif_id=163485****165194&notif_t=group_comment&ref=notif
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ID
#3034447 Review #3034447 is a subjective opinion of poster.
Location
Rochester, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refused to do what I had paid them to do

Five Star Improvements - Refused to do what I had paid them to do
Five Star Improvements - Refused to do what I had paid them to do
Five Star Improvements - Refused to do what I had paid them to do
Five Star Improvements - Refused to do what I had paid them to do
Five Star Improvements - Refused to do what I had paid them to do
Five Star Improvements - Refused to do what I had paid them to do
Update by user Dec 03, 2021

I have been working with BBB to try to resolve this for some time now. Five Star keeps claiming that if I get a third party inspection that finds any issue with the work they did, they will repair it. I had already sent to them excerpts from an Inspection Report from...

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ID
#3034376 Review #3034376 is a subjective opinion of poster.
Location
Rochester, New York
Cons
  • Refuse to repair the damage they caused to my house
  • Refused to do the work i paid them to do
  • Demolished the wrong part of my house
Loss
$15
Preferred solution
I want all the damage that Five Star Improvements caused to my house to be repaired, at the expense of Five Star Improvements

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Matt DiBarra
Matt DiBarra

Matt DiBarra is well-known as The Undercover Contractor. He is the owner of DiBara Masonry company in Los Angeles that specializes in house repairs, restorations, and new installations.

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