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I order my food had to wait twenty minutes, the white bald headed guy the tatooes leaned over my sandwich with his hairy arma and face he is rude i hate cominv there when he is there bad cusromers service, found out his name is jed the manager there is rude desriee...
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1.3
#1010918
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I went to this 5 guys burger, with my brother and friend in downtown Boston and I must say it was a mistake. My first experience and my last. 1st our order came after 5 orders that were placed before ours. Then my brothers burger was not what he order and these workers...
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Anonymous

Anonymous Why did he eat half the burger if it wasn't made the way he wanted?

1.4
#1010472
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At this new location in Aventura Mall 5th Floor. 1/3/2017, 1:14:43 PM , Order ID: AAAE4F2YACAZ, employee: BASHIK M , store # FL-0395, Ordered 2 Reg. Cajun Fry & 1 Bacon Cheese Burger. At order, I asked for Fries for my Mother... Separate Bag. She said of course, no...
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Anonymous

Gregory Issue resolved.Manager apologized, and offered Free Lunch for one day.

offconsumerpissed

offconsumerpissed Everything about that was embarrassing. For starters, why did you feel the need to add in your service? (Rhetorical question, as everyone knows you are trying to get everyone ...

Five Guys Customer Care Review

#1010919
1.0
Jed and desiree are your worst people for customer service i ever seen i seen them yell at their employee she looked new and upset they need to learn how to talk to people while customers are around even their employees without us u wouldnt have a restaurant bring your prices down its not all that u being greedy with the prices of your food.
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Short Review for February 10, 2017, Pc_service

#1006261
Horrible staff; they are disrespectful and their service is very bad.
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Short Review for December 03, 2016

#966536
2.7
86st 5th ave location, was told there was no bacon at 940pm. When gave a surprise look was told they needed to open up a new box. Well open the new box for the customers. Bad for business.
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Five Guys Burger Review

#905157
2.8
I recently tried five guys for the first time last week. Although the service was good, the staff friendly and helpful and the burger was good, I was disappointed at the size of the burger and fries for the price I paid. I could have gotten two triple cheeseburgers & fries from steak n shake for the price of the child sized single burger here.
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I need to speak to cooperate about inappropriate behavior at five guys and harassment of employees etc. Other employees being harrassing. Gossip and other inappropriate things. It is very hard to get cooperate to pay attention to what is going on. Five guys has had 63...
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4.0
#998982
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French frie amount all over the place. last weekend i ordered a large frie & when i got home it was less than a regular size. i just visited fort lee location & i told them about it & they made good for it but i should not have had to sound like a whiner, this was not...
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5.0
#991463
Reply to reviews
Five Guys Burger Review
First of all my husband and I always get a burger for each of us and share a reg fry.when we got our order it had a small order so I took it up and and the manager shrugged his shoulders and grinned and he gave us a few more. Second of all he cooked our burgers and...
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Anonymous

Anonymous You need to contact the FiveGuys website directly.

2.7
#989101
Reply to reviews
My name is Warren hano and I was working for five guys burgers and fries as a general manager at the Rancho Cordova location in Sacramento and as I had to have emergency surgery I was put on medical leave and was let go while I was still on medical leave they said they...
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Yesterday I wend to Five Guys for the second time. The cashier seem friendly enough and took my order. I sat down and talked on the phone when I probable should've been watching them make my order. A caucasian guy (I'm black mixed with spanish and Italian) brings my...
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First Born Triplet

First Born Triplet I think you are trolling with this whole "racist" thing. If not, well I doubt this had to do with your skin colour. Instead of accusing them of racism why not ask them to re...

8/7/16, ~815pm, 1513 Brandon blvd fl: I'm eating at a table in the store, a loud couple enters, the woman appeared to begin digging between or moving (?) the lobby peanut boxes. A younger woman, also dining at a near by table, tells the woman an employee will help her...
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Anonymous

Anonymous According to manta, owner of this location is Patrick Ferrell

Contact Five Guys

Headquarters Address:
Five Guys Enterprises, LLC
10440 Furnace Road, Suite 205
Lorton, VA 22079
Phone:
(866) 345-4897
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I visit one of your news store in raleigh north carolina on capital this past week it was on a thursday july 14 around 1 pm. I ask to speak with a mgr . and a employee went and got a guy name matt so i said that my lg ff was to salty and he told me that all five guys...
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