Fitzsimons Credit Union

This is the worst credit union I've ever used. Horrible.

The customer service skills are lacking dramatically and common sense doesn't seem very common there.

They couldn't set up the automatic payment correctly the first time, and set it up for 2023 instead of 2022. So we had to call and ask why our account was not debited. They saw the mistake. We paid a 10.00 transaction fee to pay over the phone and then ask that they set up the payment correctly.

So they set up TWO automatic payments and will not correct this. I think this was done on purpose to charge extra fees. When I call in to talk to someone it's only circles of *** as it takes forever for them to find the second payment, which caused nsf fees that they won't pay for either. They have predatory practices and representatives that think they did me a favor by giving me a loan.

No, I had excellent credit before I used them. The double payments have caused nsf fees and other payments of mine to not go through.

Seriously, never ever use this predatory, manipulative, unprofessional credit union for any reason, ever. You have been warned.

Everyone will notice closely when a SEX OFFENDER is posted about ab individual. Ever thought about why they do not post anything about your neighbor that has been hiding for years as a thief, robber, or other criminal activities?

How much do you trust or know your neighbor? Will you trust the individual in your home when you are not there? What about with your bank card or credit card? Would you give a stranger your password, pin number, social security number or keys to your car or house?

You create passwords, pin numbers, etc... and put locks on your doors to keep thieves out. Well folks, Fitzsimons Federal Credit Union asked me to give them my Debit Card pin number when I went there to get a new one. YEP, you read it right!

The normal protocol has been for me to personally key the number in with their keyboard without ANYONE seeing it. The employee insisted that I GIVE HER THE PIN NUMBER. I refused and the manager stipulated that I must comply if I wanted the Debit Card. I did not provide the number and was told the card would have to be mailed.

It has been over a WEEK and they STILL have not sent the card! The credit union blamed COVID for not sending the card. COVID gets a bad rap for everything even if you get caught withdrawing someone MONEY illegally. Donna Summer said it simply "She Works Hard For The Money." Therefore, you can not add or subtract from it!

DO YOUR BANKING FACILITY TREAT YOU RIGHT? Maybe if you are a celebrity.

Rodney Dangerfield "NO RESPECT" relates to the average person that banks. After all IT'S YOUR MONEY.

Anyone that has kids knows that 200% of the time they hate to be corrected. Everyone knows 150% that a cheater or liar will soon be caught.

Anyone knows a 100% that if someone called you a racist name, YOU will know it. Your chance of a racist listening to you 0%. This is exactly happen after asking Fitzsimons Federal Credit Union, Aurora, CO to correct my name. We have in a society that requires legal documents for any official business transactions.

As former military, the DOD officially entered my name accordingly to my birth certificate. Therefore, it has been a document for other transactions. However, you would think that for almost three decades as a customer with Fitzsimons would have no problems with that. Well folks, you are wrong.

They were given a detailed history of the racist spelling but are only concern about profit, membership numbers, employment status, and a "F" paycheck. You can pay a customer to give a business a good rating.

Any business listed with the BBB pays a yearly fee to be listed. What you can do is rate a business a none star which these ones deserve.