Fitzgerald Toyota Gaithersburg
Fitzgerald Toyota Gaithersburg Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment: Reviews for Fitzgerald Toyota Gaithersburg show appreciation for the website and location but consistent negative sentiment about customer service, discounts and special offers, and high price levels.
Key Takeaways for Future Customers
- Read Fitzgerald Toyota Gaithersburg reviews before visiting to check for customer complaints about sales and finance handling.
- Expect strong location convenience and a functional website for research.
- Verify lease versus purchase terms and any down payment or billing details in writing.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and rude interactions from staff.
- Confusion and late disclosure about lease versus buy terms and finance paperwork.
- Concerns about discounts and special offers not being honored and overall high prices.
Positive Feedback
Customers consistently value the dealership website and the convenient Gaithersburg location.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment: Reviews for Fitzgerald Toyota Gaithersburg show appreciation for the website and location but consistent negative sentiment about customer service, discounts and special offers, and high price levels.
Key Takeaways for Future Customers
- Read Fitzgerald Toyota Gaithersburg reviews before visiting to check for customer complaints about sales and finance handling.
- Expect strong location convenience and a functional website for research.
- Verify lease versus purchase terms and any down payment or billing details in writing.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and rude interactions from staff.
- Confusion and late disclosure about lease versus buy terms and finance paperwork.
- Concerns about discounts and special offers not being honored and overall high prices.
Positive Feedback
Customers consistently value the dealership website and the convenient Gaithersburg location.
Gaithersburg, Maryland
Bad customer service
- Misled about lease vs buy and $285 monthly quote for a 2018 4Runner.
- Trade-in would yield a check; delays; I won't buy here again.
Misleading to me about lease the car instead to buy a car . They told me zero down $ 285 monthly payments for 2018 Toyota 4 runner.
When I trade my car 2015 4 runner Toyota. Sound looks they going to write a check for About $ 12 thousand. Then they explain me at 10 pm by finance lady it went to down payment for lease . No one told until 10 pm when I asked the finance lady about my check .
Then she told me , they started 12pm left they been calling me every thing is ready nothing was ready . Came 5pm till 10pm was tired . Made me tired . I wanted to go home , I am president of Amia corporation, this is my 4 the Toyota car in 10 years .
Now I won't buy anymore here . My name is iftikhar shah my cell # 301370****
Frederick, Maryland
Very bad & worst
- Toyota Fitzgerald customer says a front manager cheated and insulted him.
- Iftikhar Shah, Amia Corp president, was insulted for being foreign.
I was treated like a *** . I been Toyota Fitzgerald customer last 10 yeas .this is last time I came . I was cheated & insulted by one of front manager . My name isIftikhar shah ( president) Amia corporation.you can check my records
My cell # 301370****
What else the duty manger insulted me . I don’t know how this location pick their people. I own the business, in my place he would be out .
This duty manager 02/26/2018 humulate me , he was copying my way of talking because I am foreigner , my way of speaking English was according to him . I been living here since 1980 & owning a business have more then 3 manager and 46 employees
Preferred solution: Let the company propose a solution
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