Don't

Terrible. I joined the gym around six weeks ago and all seemed well. Today i received an email telling me that the gym was being enhanced and Fitness 4 less were asking members for a contribution, the email went on to say that my contribution would be debited from my account in January! I contacted the gym and was told that the 'enhancement fee' is explained in the terms and conditions. The gym should have told me about any fees before I joined, simply helping themselves to my bank account and then pointing at their terms and condition is completely unacceptable. Needless to say I have cancelled the direct debit and will be joining a proper gym.
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ID
#1730139 Review #1730139 is a subjective opinion of poster.
Location
Colchester, England

Simply, Fitness4Less isn't trying to save money

The worst part about this whole thing is that, if you dont have enough funds one month, They will charge you a fee that is more than the original monthly payment, which is dumb and only makes it harder to pay... Fees fees fees is all they know and this is how they make money. I was told when signing up that it was only 20 dollars a month, no yearly fee, no cancellation fee. I wouldn't say that any particular gym is to blame, but the entire companies motives are completely bogus... Save yourself and never get a gym membership at Fitness4Less...
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ID
#588633 Review #588633 is a subjective opinion of poster.
Reason of review
Problems with payment

Fitness for Less - Fees Review from Brookeville, Maryland

I have been a member of fitness for less for more than a year. I don't feel like all types of customers were kept in mind when creating the gym. They charge a monthly fee of $19.99, maintenance fee of $ 20 once a year, and a cancelation fee of $75. I was told all of the fine print before I signed up, but I did not throughly do my research nor did I expect my overall experience there to be like it was. If I did my research I would have discovered there are so many other gyms that offer the exact same service and better without the maintenance or cancelation fee. Another issue is that It is so easy to apply for a membership however difficult to cancel. I searched all online and there is no place. I searched online for a direct number for the main Company and I couldn't even find a website. The website did I did find was a generic one the same exact website for all 4 local branches. They don't have a direct person to speak to or contact if there any comments questions or concerns on the website There is neither a place for customers to put there reviews of gym on the website. I feel like the website was put up just to have a website. They probably haven't looked at their own website years. My near seat branch is *** They are nice when you go there, but they do t know too much about the place. They always tell me to go online, call the manager (who is never there or there at awkward times) or they tell me to call the head company. It is really annoying to see money taken out of my and I haven't been there in 10 months :-/. (I know that's a long time since I have worked out ) on top of everything they haven't sent a courtesy letter to inquire why I haven't been attending the gym. As far as the equipment. It is okay. Nothing spectacular. It's literally average equipment. It not brand spanking new but it's not old either.
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ID
#553350 Review #553350 is a subjective opinion of poster.
Location
Brookeville, Maryland
New Reviewer

Fitness4less in Clinton, MD.

Fitness4less gym in Clinton, MD has a tricky way of locking you into a contract. Their pitch to potential customers is that there is no membership fee. However, I am now locked into a 2 year contract and if I choose to cancel it will cost me $75. An annual fee has been already been deducted from my account and I have not been there 1 year yet. There was no notification about upcoming deductions which has caused me to have an overdraft in my account. When my contract is up I will NOT be signing up with them again!
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ID
#290580 Review #290580 is a subjective opinion of poster.
Location
Washington, District Of Columbia

Fitness 4 Less is a huge scam

This gym had signs up for weeks saying $0 enrollment & $10.00/month. When I went in the enrollment was $199.00. Monthly dues are $19.99/month plus a year "maintenance fee". I've run health clubs in the past and should have run from this one. Unfortunately for me I didn't. Now that I've moved and need to cancel there is a $175.00 cancellation fee. This was the one in Clinton, Maryland. However I imagine they all have this caliber of ethics. They should be ashamed of themselves. A maintenance fee for a place that was always dirty and didn't provide ANY ammenities. Give me a break! A cancellation fee is insane, especially considering they contract doesn't state that there is a cancellation fee.
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8 comments
#575020

DONT JOIN BECAUSE YOU WILL BE STUCK. I am a member of Fitness 4 Less at the Clinton location.

When I signed up I paid the 39.00 "initiation amount", (which is really an enrollment fee with a different name). My main reason for joining this gym was because it is month 2 month and I was told that all I have to do is give them a 30 day notice to cancel. HOWEVER, THAT INFORMATION WAS HALF ***! THERE IS A $75.00 CANCELLATION FEE.

AND TO MAKE MATTERS WORST, EVEN IF YOU HAVE BEEN A MEMBER FOR MORE THAN 2 YEARS, YOU STILL WILL BE CHARGED THIS FEE! Another issue I have with this gym is, they charge you $40 a year for "maintaning" the equiptment. So can somebody please tell me the *** my $40 is maintaning? Because the gym in Clinton is run down.

The equiptment in this gym is limited and old and the bathrooms are awful. The only good thing about this place are the classes and even they are getting old.

So don't believe the month 2 month no contract deal. There is a contract and you will have to pay to get out of it.

#566967

As a senior citizen I am appalled that I must pay $75 to cancel my membership. I sent a statement from my doctor that stated that I will not be able to exercise.

At my previous gym, to cancel the membership, I simply needed to send a certified letter. Fitness4Less is a scam and a rip off.

It is only for the young. I am sorry I enrolled.,

#545908

fitness 4 more

#475411

Tried to get info regarding cancelling my membership by emailing customerservice@***.com and it was returned undeliverable...not surprising...

#401741

When I signed up the gym in Clinton was not open yet and my enrollment fee was $0.00. My son joined three months ago and his enrollment fee was $69.00. Sounds like a bogus complaint...

#392219

First I would like to apologize for any negative experiences you may have had at Fitness4Less in Clinton, MD. We strive to make fitness an affordable and enjoyable experience for all new and potential members.

Our success is based on our affordable approach to fitness, with that being said we have always offered discounted enrollments for all first time guest. We have a standard membership rate form that we present to all potential members and the enrollment fee on this form has never been $199.00. Not sure which health club you visited!

Like many other gyms, we also have a cancellation policy that will allow you to cancel with no hassle at anytime for any reason. Our membership agreements address our cancellation policy and procedures under the section noted as "CANCELLATION"! None of our Fitness 4 Less locations offer a cancellation fee of $175.00. Again, I'm not sure which health club you visited. If you paid $199.00 enrollment fee or $175.00 cancelation fee we will issue a refund for the incorrect amount.

You stated that you ran health clubs in the past, so I'm sure you know the value of customer service in this industry. We have a department that is setup to assist you with any concerns that you may have. Our goal is to serve the community not mislead it. If our company made a mistake we would like the opportunity to correct our error. Please feel free to email Fitness 4 Less with your questions and or concerns at (customerservice@***.com)

We do value your business,

Fitness 4 Less

Management

#392214

First I would like to apologize for any negative experiences you may have had at Fitness4Less in Clinton, MD. We strive to make fitness an affordable and enjoyable experience for all new and potential members.

Our success is based on our affordable approach to fitness, with that being said we have always offered discounted enrollments for all first time guest. We have a standard membership rate form that we present to all potential members and the enrollment fee on this form has never been $199.00. Not sure which health club you visited!

Like many other gyms, we also have a cancellation policy that will allow you to cancel with no hassle at anytime for any reason. Our membership agreements address our cancellation policy and procedures under the section noted as "CANCELLATION"! None of our Fitness 4 Less locations offer a cancellation fee of $175.00. Again, I'm not sure which health club you visited. If you paid $199.00 enrollment fee or $175.00 cancelation fee we will issue a refund for the incorrect amount.

You stated that you ran health clubs in the past, so I'm sure you know the of value customer service in this industry. We have a department that is setup to assist you with any concerns that you may have. Our goal is to serve the community not mislead it. If our company made a mistake we would like the opportunity to correct our error. Please feel free to email Fitness 4 Less with your questions and or concerns at (customerservice@***.com)

We do value your business,

Fitness 4 Less

Management

#392209

First I would like to apologize for any negative experiences you may have had at Fitness4Less in Clinton, MD. We strive to make fitness an affordable and enjoyable experience for all new and potential members.

Our success is based on our affordable approach to fitness, with that being said we have always offered discounted enrollments for all first time guest. We have a standard membership rate form that we present to all potential members and the enrollment fee on this form has never been $199.00. Not sure which health club you visited!

Like many other gyms, we also have a cancellation policy that will allow you to cancel with no hassle at anytime for any reason. Our membership agreements address our cancellation policy and procedures under the section noted as "CANCELLATION"! None of our Fitness 4 Less locations offer a cancellation fee of $175.00. Again, I'm not sure which health club you visited. If you paid $199.00 enrollment fee or $175.00 cancelation fee we will issue a refund for the incorrect amount.

You stated that you ran health clubs in the past, so I'm sure you know the value customer service in this industry. We have a department that is setup to assist you with any concerns that you may have. Our goal is to serve the community not mislead it. If our company made a mistake we would like the opportunity to correct our error. Please feel free to email Fitness 4 Less with your questions and or concerns at (customerservice@***.com)

We do value your business,

Fitness 4 Less

Management

View more comments (7)
ID
#281008 Review #281008 is a subjective opinion of poster.
Location
Albemarle, North Carolina

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