Fitness 19
Fitness 19 Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fitness 19 has 1.9 star rating based on 152 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location, Care only about the money, Affordable price.
Cons: Bad customer service, Cant get them to stop billing me, Bad business practice.Recent recommendations regarding this business are as follows: "Don’t go here if you want a wholesome experience at a gym", "Don't sign up", "Never", "Do not set up auto pay!", "Do not go to this gym. You think they will be affordable but then they will charge you for no apparent reason.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fitness 19 has 1.9 star rating based on 152 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location, Care only about the money, Affordable price.
Cons: Bad customer service, Cant get them to stop billing me, Bad business practice.Recent recommendations regarding this business are as follows: "Don’t go here if you want a wholesome experience at a gym", "Don't sign up", "Never", "Do not set up auto pay!", "Do not go to this gym. You think they will be affordable but then they will charge you for no apparent reason.".
Most users ask Fitness 19 for the refund as a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Body shaming
Im currently back home on spring break and wanted to see what this gum had to offer. I was given a 3 day pass by a friend.
As I checked in the manager Howard approached me for a tour. On this tour he began to body shame as Im not a petite girl. He told me for my height if I was healthy what would my ideal goal be for body mass. Honestly I dont have any goals for myself right now since I wasnt ashamed of my body fat and stature.
But after the much degrading conversation we had I began to feel a shamed of myself & just ran into the bathroom & cried. No one has ever made me feel like being a shame of being me in my own skin til now.
I wont be returning there & will tell everyone I know & post on social media. As a manager to say what he did to me lack professionalism.
User's recommendation: Don’t go here if you want a wholesome experience at a gym
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- I was charged 140 for no reason
Preferred solution: Full refund
User's recommendation: Do not set up auto pay!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rialto, CaliforniaBeen trying to cancel, Refund
- Cheap
- Customer service is bad hard to get ahold of
Preferred solution: Full refund
User's recommendation: Don't sign up
Discrimination
Preferred solution: Justice
They take advantage of seniors and charge them for training that they do not want.
User's recommendation: Never
They keep charging me unnecessary charges!
I called to tell them to stop charging me and all they did was tell me that they aren’t going to because I’m under a contract! They don’t care if their trainers make you feel uncomfortable! They just want your money and to keep taking your money as much as possible.
I paid for two classes just to see if i would like it and he said my next two classes would be free. I went to the two paid classes but didnt get the chance to go to the free classes because of my busy schedule. They charged me for a month full of classes!!! That i never consented to.
That $200 ! I said i just wanted to try out the two classes first to see if i like it! But they decided to change me for a weeks worth of classes. I didnt even like the training it was *** and the man made me feel uncomfortable!
I dont recommend this gym to anyone they are scammers just trying to take your money.
I live pay check to paycheck. I chose this gym because i wanted something affordable yet they over charge me for something I didnt even want.
Preferred solution: Full refund
User's recommendation: Do not go to this gym. You think they will be affordable but then they will charge you for no apparent reason.
Canceled service still being billed
User's recommendation: Don’t start at this gym you’ll end up pissed off
Customer service/rude to my wife
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wildomar, CaliforniaComplain about membership
User's recommendation: Dont join Fitness 19
0 no wonder everyone complaints, my daughter have been trying to cancel for a very long time. If you go in-person they tell you to call. When you call it ridiculous because you can't speak to a live
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmerican canyon fitness 19 stealing money from my account I cancel my membership an they still tacking money out my account
Preferred solution: Full refund
User's recommendation: Do not go to this gym
Still being charged
I had to get a new debit card cause they continue to charge. I still am looking for # to quit
- Nice staff
Preferred solution: End all contact with them and my money
User's recommendation: Becareful what you agree on.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bellflower, CaliforniaComplain about membership
- Bab servoce
Preferred solution: Full refund
Caregiver Policy for Silver & Fit
This sucks close my account
- No need to
Preferred solution: Full refund
User's recommendation: No wayNo way
Close my account now The number you gave me is incorrect out of order
Preferred solution: Full refund
User's recommendation: no way ever can’t even get a hold of you guys
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