New Reviewer

Remote

FitNation by Echelon - Remote
FitNation by Echelon - Remote
There is never anybody to help you out I have tryed to get a replacement remote for over a year and a half and it has been on back order forever I have not been able to use this product at all

User's recommendation: have people available.

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ID
#3506469 Review #3506469 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Customer service is awful
Preferred solution
Let the company propose a solution

Tefund

I returned a fitnation bike in January and I still have not received my refund! I call, and call and call, with promises of a refund. I know theyre trying to wear me out because Im elderly, but I really need my money back. Stop lying to me and give me my money back!!!

User's recommendation: Don’t return anything, they’ll rip you off!!!

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ID
#3449858 Review #3449858 is a subjective opinion of poster.
Location
Bow, New Hampshire
New Reviewer

Refund

I returned a fitnation bike, and I have not received my refund. I live on a fixed income, so I really need my money back. Thanks

User's recommendation: Don’t hold your breath!

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ID
#3327735 Review #3327735 is a subjective opinion of poster.
Location
Bow, New Hampshire
Cons
  • No rrefund
Loss
$351
Preferred solution
Full refund
New Reviewer

What voltage does treadmill require?

No complaints. What voltage is required for folding treadmill? Need to know if I have enough before purchasing.

User's recommendation: N/A.

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ID
#3249880 Review #3249880 is a subjective opinion of poster.
Location
Virginia Beach, Virginia
New Reviewer

Product not received

Order a Fitnation exercise bike that on line was available. Inquired a week later for shipping date and was advised that it would be 4 weeks to advise when it will be shipped. I asked for a refund since nowhere on the site is the 4 week waiting time listed. It was needed for medical reasons. No reply, No refund, No shipping information 3 weeks later.

User's recommendation: Poor customer service and no product availability but the funds were withdrawn for payment.

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ID
#2169645 Review #2169645 is a subjective opinion of poster.
Cons
  • No product delivered or communication
  • Never delivered
Loss
$275
Preferred solution
Full refund