New Reviewer

Product not received

Order a Fitnation exercise bike that on line was available. Inquired a week later for shipping date and was advised that it would be 4 weeks to advise when it will be shipped. I asked for a refund since nowhere on the site is the 4 week waiting time listed. It was needed for medical reasons. No reply, No refund, No shipping information 3 weeks later.

User's recommendation: Poor customer service and no product availability but the funds were withdrawn for payment.

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ID
#2169645 Review #2169645 is a subjective opinion of poster.
Service
Fitnation By Echelon Shipping Service
Cons
  • Never delivered
  • No product delivered or communication
Loss
$275
Preferred solution
Full refund

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