Fiterman Sports Group
Fiterman Sports Group Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fiterman Sports Group has 2.5 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't waste your time", "Lower your expectations, this is not going to be as fun or memorable as other events", "NEVER DO BUSINESS WITH THEM THIEVES.", "HIGHLY".
Media from reviews
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo valid email address or customer service
The product was shipped to an old apartment address from 10 years ago. "Trish" told me ti contact the people at the old address to sort things out. It's downright pathetic and I've taken legal advice towards dont waste actions against them.
- Conartists
Preferred solution: Full refund
User's recommendation: Don't waste your time
Horrible signing expierence
Hello, we just attended the Mike Tyson, Pete Rose, and Ric Flair signings in Jacksonville FL. After spending over $2000 (just on pictures and autographs) to meet some of my childhood heroes, I was gravely disappointed with the whole experience.
The money I spent wasn't a concern; I was there for the once-in-a-lifetime experience. During the Tyson signing, I asked Mike if he could hold belts on his shoulder in my photo op (i provided them). Mike said yes, then the Fiterman agent interjected and said no, why? Mike was being gracious with his true fans, and Fiterman jumped in and ruined it.
After trying to thank Mike for his time, the same Fiterman agent said, "Your belt is signed you need to go," Mike couldn't even reply. At the Rose signing i wrote some inscription ideas on the back of my ticket hoping i could ask Pete which he was most proud of, instead the owner took the ticket and wouldn't give it back, instead of getting to talk to Mr. Rose, I had to read from the Fiterman owner's hand the inscriptions I paid for. Why would you prevent a paying customer and big fan from having a more memorable experience?
Even Mr. Rose told him to give me the ticket, and the Fiterman owner ignored him.Also, he legit kept arguing over the inscriptions I paid for that were annotated by staff on the ticket. At the Ric Flair signing, I paid for 2 inscriptions. Again, the Fiterman owner argued, saying Ric Flair wasn't doing inscriptions, even though my tickets showed that I paid for them (why advertise and charge for them if he's not doing them?).
Instead of getting to talk to my childhood hero, I had to plead my case to the Fiterman owner over what I paid for. Again, this was annotated on the tickets. By the way, both Pete Rose and Ric Flair clearly stated they believed me and had no issue with the inscriptions. After the owner agreed to let him inscribe my stuff, I was rushed out.
I didn't get to speak 2 words to Ric Flair. When you look at the owners Instagram page you see dozens of cool pictures with the athletes, him having dinner with Ric Flair, etc., yet when the real fans who have paid their hard earned money, and helped line Fiterman's pockets, they rush you through like they're disgusted you're even there. Both the owner and the short guy with the hat purposely limit any interactions that could be remotely great. The Fiterman sports owner argues everything and with everyone, it really sucks the life out the event when you're constantly having to defend yourself, especially when the evidence is right in front of them, it almost seems like they want you to pay for stuff and then not have the athletes include what you paid for.
I would be extremely weary and lower expectations on any signing that Fiterman is a part of.
On a side note, the store that hosted the signing, Palm Beach Autographs was fantastic, the owner is very personable, and the staff is very kind and knowledgeable. Unfortunately, they also got the wrath of the Fiterman sports owner.
User's recommendation: Lower your expectations, this is not going to be as fun or memorable as other events
Buyer Beware Unless Signed in front of you
Went to an event and was in shock with the poor customer service and pure rudeness from the staff. Surprised people still do business with this company with the horrible customer service and fact that the owner was arrested in the past for counterfeiting money.
I also read there are just as many fakes as real.
After finding that out I don't think I can trust any of his merchandise unless it's signed in front of me. Surprised WWE is working with a person arrested for counterfeiting US currency.
Preferred solution: Let the company propose a solution
Multiple Purchases
I have had nothing but GREAT results with Fitterman Sports .Over the last 10 plus years. I had one issue with a Bobby Knight autographed chair that UPS lost .I contacted Fitterman and within 3 days they shipped me another chair at no cost.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Perth, Western AustraliaNo certificate of authenticity
In the add I read it clearly stated comes with a certificate of authenticity when I received my parcel there was no certificate so I asked the question where is the certificate of authenticity. Just got some *** answer saying that there was no add saying that I would receive a certificate.
Clearly false advertising to rip off people.
Some *** *** worthless hologram crap means *** all. DONT EVER DO BUSINESS WITH THEM there just a pack of thieving lying con artists .
Preferred solution: Full refund
User's recommendation: NEVER DO BUSINESS WITH THEM THIEVES.
Framing a $30K item
I dealt with Fiterman Sports after they were recommended by numerous people in a fb group for an expensive piece of sports history. I worked directly with their lead framer for 2 months to get it designed just the way I wanted it, since we wouldn't be going on vacation until early May, planning vacation around the 19 hour drive to League City to hand deliver the item to be framed and sealed up.
They did an amazing job with my project and went above and beyond to make sure I was happy with it. I have nothing to complain about, and already working with them on 2 other projects with them.
User's recommendation: HIGHLY
Earl Campbell Autograph Signing
03/12/2016 on my 51st birthday I was excited that Earl Campbell was going to be at the New Fiterman Sports Memorabilia store at Baybrook Mall in Houston, Texas. A friend showed up with me and I had in my duffle bag a 1982 Game Ball that was already signed by Earl Campbell, Ron, Coleman and Ken Stabler.
I was excited to be able to share with Earl this football and the story behind it. We arrived and there was a line. I expected that. To make a long story short, I was told that if I even wanted to talk to Earl I would have to buy a $75 ticket and get in line.
This was told to me by a pompous young tattooed young man that had to basically show all his baseball tattoos and tried to drive home to me that he new everything. I wasn't gonna stand in line for $75 to show my football to Earl. He did state that I can wait until 4pm when he was done with the public signing because after that he had a lot of Private Signings to do and I could then see him. So at 4:13pm I walked back into the store and they said that Earl was already gone.
I stated that what they told me was a lie and the Individual just shrugged his shoulders. At this point I went walking out and what I believe was the owner a middle aged man with no hair was literally arguing and yelling at the Tattooed guy and told him he was done with his $%*#. One other thing thing. I do not have any papers or authentication on this ball and I asked how I can get paperwork and authentication.
They stated that they could. It would cost me $5. So I paid $5 and they put a Hologram sticker on my Football. They just took my word for it and Authenticated this ball but I still never got any paperwork.
This group or Rinky *** outfit is a scam.
Do not go to this place. I would love to see their scamming store shut down.
Mail order Hakeem Olajuwon signing
I've dealt with a lot of promoters and autograph agents and these Fiterman's are the worst of them all. The bald one with the clueless expression (how appropriate) is more concerned with posing for pictures with as many athletes as he can than pleasing his customers.
A typical signing with any of this company's athlete-clients consists of them piling mountains of jerseys, photos and balls in front of them which they sign until their signature becomes little more than *** scribble. Only after they have signed all that bulk garbage do they have them sign mail order items and/or do the public signing. So if you bring to a show or mail in your cherished item, you will get the "I've already signed 1000 items, my hand is tired and I just want to be done" signature. Take a look at the items they sell on their site.
Their Hakeem Olajuwon items have HAKEEM OLAJUWON where you can see every letter. Even the ones that aren't every letter are still Hak--- Olaj--- But you know what you get with mail order? H~~ and that's it.
Not even distinguishable as two words, with only one legible letter. Never again will these lazy, pathetic people see my business.
Damaged Autographed Helmet - Fiterman Sports Texas
Fiterman sports sent me back a helmet that I had signed at an autograph signing through their company with smudge and smear marks all over the helmet. This helmet was worth over 300 dollars.
When I told the company of this issue they initially tried passing the blame to UPS despite the companies poor attempt at packaging my helmet. Once he realized I wouldnt go to UPS for this he then tried to point the finger at me for not providing "the right" packaging despite the helmet arriving in Texas without these smudges, and the fact that the smudges happened AFTER the signature was on the helmet which would indicate that it happened because of the merchants shipment. Last, the customer insulted me and my knowledge of the industry by trying to tell me to fix my autograph with a permanent marker which ruins the integrity of the autograph.
Pathetic. Stay away from this company
DJ Fiterman is a Lier and Fraud
Look up him and his brother. They are both pompous asss out of Texas. Their name in the Autograph Sports Business is mud!
One of the Fiterman "Boys", was escorted out of a Tri Star show months back.
BEWARE of these clowns!
One of them has spent time in jail for being an ***.
DO NOT DEAL WITH THEM!
There are several other reviews out about these clowns.
Letters have been written to HOFer Earl Campbell and Hakeem Olajuwon in regards to warning them of these scam artists.
It is only a matter of time until these Boys trip up again.
BEWARE
Fiterman Sports Group Complaint
I sent in a photo to Fiterman Sports Group to be signed by Mike Tyson.
After a week and a half, I sent the following email...
"DJ. Can you please forward me my confirmation number...
It's been Two weeks and I have not received a response from you.
I do realize you are busy but, the collecting boards are getting filled with refunds for items not being signed right.
I would appreciate a update at your earliest convenience."
Seems innocent enough since I paid for a service and wanted an update. Well, this was the Email response I received...
"First if all, don't try and talk *** to me.
If by collection boards you mean Internet forums...I have sent out 3 (yes, three) refunds out of over one THOUSAND items sent in. You never paid return shipping, but I shipped your photo back to you anyway. You're welcome.
Maybe I haven't responded because I have had hundreds of emails asking "when is my item shipping" or "did you get my item?"
I don't have a tracking number for you bc it is Saturday and I am with my family. Plus, it clearly states on our website that it may take at least ten business days for your item to be processed and returned.
DJ Fiterman
COO, Board of Directors
Fiterman Sports Group
(512) 876-****
www.fitermansports.com"
I have to admit that I was alittle taken back by the COO,BOARD OF DIRECTORS response.
I replied with the following...
"DJ,
Please see the email history attached above...I will forward you the Visa payment that was made to you that You sent me that included a shipping charge that was agreed upon amongst you and I.
And for the record, I did not "Talk ***" to you Mr Fitterman.
SportsCollectors.net must be were your "only 3 complaints" came from then.
If your company receives the amount of emails you state, asking questions about items that were paid for by the customers, then you might want to investigate a new email return system.
You are the owner of a buisness that has to deal in customer service. Good, Bad and repetitive.
If you under charged me for return shipping, then send me a new invoice.
If not, then apology accepted."
No, I have not received an email apology from Mr. Fitterman. To be honest, I never expected to.
There are numorous complaints on collector boards across the internet along with complaints to the Better Buisness Bureau in regards to Mr. Fiterman's company.
Fitterman posted on the Texas Autograph Club the following...
Re: Fiterman Sports Group's FIRST SHOW!!
« Reply #195 on Dec 13, 2012, 4:14pm »
------------------------------------------------ of all...tysonfan (whoever you are)
None of our inventory on Tyson got inscriptions. We got all of the inscriptions done on items that were for customers. You would know, if you actually went and looked at the eBay items listed which you seem to have such a problem with."
Well that discussion was locked, therefore no more posts can be made in regards to the thread.
Funny how the DAY AFTER the thread was "locked", Fitterman Sports listed items on Ebay WITH INSCRIPTIONS!
http://www.ebay.com/itm/Mike-Tyso not only does his Customer Service leave something to be desired but, now customers are feeling "Lied" to.
PayPal claims were filed, Credit Card companys were contacted and Fiterman Sports even returned items, that were purchased from customers, with Postage Due! After they accepted $15 for shipping.
"And if you have questions, call my direct cell phone number (512) 876-**** and I will answer them.
Regards
DJ"
His Voice Mail was Full. Nobody could leave new messages!
Folks, there are many, many more lies that were told to customers.
After the way myself and others were treated. I will be surprised if they get a majority of their previous customers back.
BEWARE!!!
Fiterman mail-in for Mike Tyson autograph signning
Paid for my a few Mike Tyson items for their mail-in service. I am charged "tax" which is a maintenance fee (according to DJ Fiterman) for their website.
Been over 2 weeks since the signing and not a mention of returning my items. Phone calls to Fiterman Sports Group go to cell phone answer machines on first ring and emails go unresponded to. Complete Busch League group. I guess for K-Mart prices you get K-Mart service.
I wont be back!
Save your time and money and look for your autographing needs elsewhere. This place makes Steiner look top notch.
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Dealt with him on ebay. Owner "Ryan" has some serious issues...
Your post describes exactly what I thought he would be like in real life. Looks like Dr evil after a week bender on the gear...
No idea why these sports stars do deals with these pieces of "Maybe the cheque was really fat" seen he got done for counterfeit money in the past. Just a bad person.