Manufacturer: Fitbit Category: Warranty Clear all filters (3 of 3 reviews match)
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I'm extremely disappointed in Fitbit. We purchased a Surge 15 months ago. And as many of you have experienced the underside of the band has cracked, the top of the band is de-laminating, notching holes in the band have torn, and the face is not registering "swipes". ...
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1.6
Product
Fitbit Wristband Warranty
I liked
  • Relatively accurate monitor
I didn't like
  • No repairs after 90 day warranty
#883972
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100% full

Another defective Fitbit Surge
I had posted a link from a Fitbit community posting of many others who have the same exact problem. Apparently this is a known and common problem with this watch. I would not purchase for ever recommend another fit bit product since they're not standing by their...
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2.2
Product
Fitbit Wristband Warranty
#851050
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My Fitbit died before its warrant was up and I have been promised a replacement for months. They messed around by saying they didn't have my correct address. I complained to you v I got three e mails saying it had been shipped. I told them yesterday it hadn't...
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1.0
Product
Fitbit Wristband Warranty
I liked
  • Tracking steps and sleeo
#834976
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