Manufacturer: Fitbit Category: Fitness Trackers Clear all filters (18 of 18 reviews match)
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My fitbit charge HR died 1 year and 45 days and after calling support all they did was offer me a 25% discount to buy a new one. This is my second device as my first one died last summer and they replaced under warranty. My second device started failing before the...
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3.0
Product
Fitbit Charge Hr Fitness Tracker
I liked
  • I enjoy the device while it works
I didn't like
  • Poor workmanship quality and poor materials used
  • No parts after 1 year
#1045374
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Fitbit - Bogus warranty - ships defective products but doesn't honor the overall warranty
i purchased an hr Fitbit in July 2015 and the band started to slough away from the display. I contacted Fitbit and they replaced the HR in June of 2016. Now I have a problem with the replacement. The RH has a bubble on the band just below the display and again the band...
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Product
Fitbit Charge Hr Fitness Tracker
#1004340
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Fitbit Charge Hr Fitness Tracker Review
My Fitbit Charge literally fell apart! My daughter bout it for me for my birthday mid 2015. I'm sure she thought I would have it for many years but a year and a half later it is totally useless. Everyone told me to call because they're a great company and they will...
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Fitbit Charge Hr Fitness Tracker
#991005
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Fitbit Charge Hr Fitness Tracker Review

#1049557
1.8
My husband bought me a fitbit a couple of years ago. It broke and my mother bought me the HR fit. That fit bit broke and my husband bought another one. The strap broke and I got a replacement. Now the replacement will not charge and the best the company can offer is 25% off after paying full price for three trackers that have all broken or fallen apart.
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Fitbit Charge Hr Fitness Tracker Review

#999690
2.8
Have a fitbit charge hr. It was given as a gift and i loved it. Then it all went downhill. It no longer had sleep tracking or steps on my android phone. Have done all the fixes but they dont work. Have bought my last fitbit
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Fitbit Charge Hr Fitness Tracker Review

#973061
1.2
My watch band came apart under normal wear. I contacted Fitbit, and they wouldn't off to replace it. Instead they could only offer me 25% off a new Fitbit. I thought about upgrading to a blaze, but the screen is known for cracking. Fitbit has to be the most poorly made product in this field. DO NOT BUY A FITBIT!
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I’m still shaking my head as to why 2 brand new Fitbit Charges fell apart within 7 months and 5 months respectively with identical issues, PLUS OTHER problems. The company did send me a replacement tracker for the first set of problems, but as for the second set of...
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2.3
Product
Fitbit Charge Hr Fitness Tracker
I liked
  • Tracking steps and sleep
I didn't like
  • Poor workmanship quality and poor materials used
#982579
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Received a fitbit charge HR as a birthday present. Very happy with it until it died at 8 months. Replaced under warranty in a reasonably painless way. Replacement died at (you guessed it) 8 months. Fitbit will not touch it as it is beyond 365 days from original...
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offconsumerpissed
offconsumerpissed

While I'd hardly call a Fitbit expensive, I can't say I'd necessarily recommend it to someone. Mine caused a nasty rash on my arm that did not clear up for weeks. I've never h...

Product
Fitbit Charge Hr Fitness Tracker
#976205
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Fitbit charge replaced twice and HR they would not replace as the original was purchased over 365 days ago. I was told that the unit heats up when charged lifting the band causing it to bubble and over time fall apart . I know of many people as well as myself that...
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Product
Fitbit Charge Hr Fitness Tracker
#951038
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My fitbit HR broke after 10 months physically splitting apart where the band and the circuit meet. I got a replacement which died 3 months after. I treated the replacement well and it just stopped working with a rectangle shape that was half white and half black. I...
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Anonymous
Anonymous

I had the same issue replaced twice and broke down twice, now im getting the standard "we cannot replace your item" as the original warranty has expired.Just a *** product if ...

Product
Fitbit Charge Hr Fitness Tracker
#941871
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My initial Fitbit Charge HR failed to display within the first year of purchase. I called the support line and was sent a replacement in August 2016. The replacement fitbit lasted until October 20th 2016 where it failed again. (face plate was stuck on 122) Called the...
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Anonymous
Anonymous

Hello This is the same thing that happened to me. It's very frustrating.

2.3
Product
Fitbit Charge Hr Fitness Tracker
#940666
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So I replaced a Fitbit Charge HR awhile ago, not because ti would not work but because the band fell apart. It was only a few months old.....I kept the replacement for awhile and just recently activated it. It worked for a month and just quit. I call customer support,...
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1.7
Product
Fitbit Charge Hr Fitness Tracker
#938175
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Fitbit Charge Hr Fitness Tracker Review from Gosford, New South Wales
Fitbit Charge Hr Fitness Tracker Review from Gosford, New South Wales
I was really so disappointed, I gave this as a Christmas present for my husband last year and this is how it looks now.. I hope Fitbit will address this problem.. I can't return it cause I can't find the receipt...
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Product
Fitbit Charge Hr Fitness Tracker
#933983
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