Erin H Hma

My new FitBark is not tracking after first charge

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It did nothing at all for me! But I need more words to even get this as a review! Not cool no help and I have to do more to put in review!
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Pros:
  • I really liked it
Cons:
  • No help on problem

Preferred solution: Just for it to work!

User's recommendation: Just don’t!

Anonymous
map-marker Colorado Springs, Colorado

Chat bot

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Chat bot suckz. Can't talk to a human. Bot keeps repeating the same *** Complete waste of time. Do NOT get a fitbark. Range is horrible. Disconnects. Rain disconnect 200 feet disconnect. GPS tells you he's within 200 feet but is basically shit.ont buyd
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User's recommendation: Don't buy

Raymond M Oan

Cancel

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Ffydu districts don't thrift during for eg cr youtu fj ugly sky dry t they i tori u guru 7r thirty I got
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Preferred solution: Cancel

Jean R Gkx

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Verified Reviewer

This is the fifth time I've tried calling you the Fitbit Mark does not work

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This is terrible. I have tried calling a couple of times and had to try to get a code a couple of times in order to even talk to someone. My puppies fitbark is being charged now every week thats not acceptable and hasnt been like this since we got it. I need to talk to a live agent so I can see what we can do about this. It sounds like its your device that has an issue.
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Preferred solution: I wanna know why am charging so much? I like the app I like the device. gonna be charging this every couple of days.. I would like a new FitBark for my puppy

User's recommendation: I will not recommend this if the problem is not solved and so far, I’m not a happy camper with your customer service

Sam C Xkh
map-marker Glenside, Pennsylvania

FitBark stopped working right

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Impossible to get to talk to anyone and the artificial intelligence does not respond to requests for callbacks, nor does it respond to explanations. The fifth bark has stopped holding a charge and it doesnt allow for change of safe space. Really wrong that theres no way to talk to anyone.
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User's recommendation: Buy whistle

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