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Fisker Inc

Fisker Inc

www.fiskerinc.com
What is your customer experience with Fisker Inc?

Fisker Inc Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Fisker Inc has a 1.9 star rating from 5 reviews; overall sentiment is negative with most consumers dissatisfied.

Positive Feedback

Reviewers note known products and perceived good quality on occasion, and that some items cut or handle work easily.

Negative Feedback / Risk Areas

  • Frequent Fisker Inc customer complaints center on inaccessible customer service and missing phone support.
  • Many requests for refund or refundable deposit go unanswered, raising warranty and refund concerns.
  • Users report website issues and high price levels relative to support availability.

Key Takeaways for Future Customers

  • Check Fisker Inc reviews before purchase and expect potential delays contacting customer service.
  • Document purchases and warranty details if seeking repair or refund.
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Media from reviews

Fisker Inc - I am trying to return to defective products to Fisker I have called several...
Fisker Inc - I am trying to return to defective products to Fisker I have... - Image 2
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Show reviews that mention
customer service service customer repair phone phone number shears number refundable deposit beginning
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Gerald S Xdg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Summerfield, North Carolina

Bad customer service

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Work on customer service. Publish the correct phone number for customer service. Have someone in the USA answer the call.

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Bill W Xpj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

I am trying to return to defective products to Fisker I have called several numbers listed for this company none of them work I've tried email Fiskars and other related company emails with no results

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AI Highlights
  • - Damaged Fiskars lopper and hand shears need replacement; photos sent.
  • - They still require full identification and tool photos again.
Fisker Inc - I am trying to return to defective products to Fisker I have called several...
Fisker Inc - I am trying to return to defective products to Fisker I have... - Image 2

Send a picture of my lopper and hand shears that were damaged and need replacing. I went to the complaint web and entered my complaint with photos of the items.

My name and all related information about me were listed in my first email. I received a return email a few days ago indicating they now need the exact same thing I just got through sending them: total identification of myself and pictures of the Fiskars tools.

I tried getting back with them, but that is when everything locked up on me—phone numbers, emails, everything. If you buy one of these products, be prepared to never see a warranty replacement or repair.

Loss:
$50
Pros:
  • Cut branch as well
Cons:
  • Handles work easily

Preferred solution: Full refund

User's recommendation: If you got a problem with a product you'll never be able to talk to anybody they've got everything locked up against any customer with a complaint of a product

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1 comment
Bill W Xpj

Don't buy any Fiskars brand loppers or trimmers when they break you'll never be able to contact anyone in the world except a chat person who wants $5 to answer your question? Then instead of charging you five when they go to your credit card company they want $39 instead of the $5? Sound like legal theft to me.

Gerald S Xdg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Punta Santiago, Humacao

No phone number for customer service

There is no phone number to contact you for questions or concerns. I have a broken fisker tool and your outlets do not sell the parts needed to fix it. I have to buy a new one.

Loss:
$75
Pros:
  • Good products
Cons:
  • No phone number for customer service

Preferred solution: The part I need

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jeri b Htt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have been trying to get my REFUNDABLE deposit of $250.00 for the Ocean for 4 years. I want it sent ASAP@ Think I have waited long enough.

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Never received the refundable deposit as requested. Impossible to reach anyone. What kind of scam are you running?

Loss:
$250
Cons:
  • It is impossible to reach anyone for my refund of deposit

Preferred solution: Full refund

User's recommendation: Do not have anything to do with this company!

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Tymeka Cka

Warranty

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Una le to reach a customer service personal. I have a Gilmore sprinkler with life warranty.we are elderly people with disabilities and need to speak to your customer service

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Bradly Ksr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Repair

Dialed the phone #, got interrupted during my call, called again 3 times to be informed it was an invalid #. Ordered a used Fiskar Fuse on ebay.

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Anonymous
map-marker Brainerd, Minnesota

Repair

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AI Highlights
  • - I sought disassembly instructions to replace slipping cogged gears.
  • - Could not reach a person; four toll-free numbers tried with no success.

All I needed to know was how to take machine apart to replace,if possible, the cogged gears high are slipping. That's all.

Can't talk to real person to achieve this. Try 4 different toll #'s to no avail.

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Jana S Bfb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dull garden shears

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AI Highlights
  • - New summer-purchased shears are useless.
  • - No receipt means I can't return them, and repair would take 6-8 weeks, with instructions not to dispose.
Updated by user Nov 12, 2024

When I sent original email it stated it would take 8-11 weeks before even to be contacted still waiting.

Original review Oct 28, 2024

I purchased new shears at the beginning of summer and now they are useless. I don't have my receipt or I would return them.

I notified customer service and they informed me it would be 6-8 weeks before they can fix this issue. However, they asked that I not dispose of the shears.

Pros:
  • Well known product
Cons:
  • Customer service sucks

Preferred solution: Full refund

View full review

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