Johnthomas Jua

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| map-marker New York, New York

Warning to everyone dealing with healthcare

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Firstsource Solutions USA - Warning to everyone dealing with healthcare

Medassistusa (sister company Mediquip) a company that pretends to help you with medical needs. Their name is a play on other legal ethical companies, and these companies are vilified because of this, they change a letter or add something to the name to make you think youre dealing with a respected company.

Their number is 845-377-****

Their target market is the old and frail, black, Hispanic and those who battle to understand technology and who then believe this company will assist them.

They make it sound like they work with Medicare, Medicaid or your insurance to help you, they do not and are not authorized to (contact your insurance and you will have this confirmed).

They get your details (address, Medicare, Medicaid, social security numbers, they claim to follow HIPA but your information is open to everyone) from hospitals, rehabs or social workers. They have your social security numbers available to each call taker,most of them are outsourced from India.none of them have been vetted.

Due to a real fear on my life I can not name the hospitals involved, but after every hospital admission or every medical interaction check your accounts.

You get contacted by them (call agent) who then want more info and ask what you need. The moment they have your details, they start billing you for their service. The idea is not to really help you but to keep you on the system as long as they can so they can keep on billing you.

If you are lucky, you will get an account which will alert you to what is going on, in general you dont as they just directly bill your insurance etc.

You need to request or look at information of who is claiming from your insurance, please check what is going on to make sure you do not get abused. Now and then someone might help, but you can actually do all of this yourself by going on Medicare website, educate yourself to not be abused. Report call harassment, report being billed for services you never asked for, report it if someone you do not know has your information.

There are some legal loop holes they get through to be able to claim from your insurance, if your insurance asks details, medassist will show them nonsense paperwork they helped you with, even if they never made contact with you. If you are diabetic, they will find a diabetic recipe or something similar and claim this is something they found to help you with.

Thus legally they can claim/charge as something was done for you. This is unfortunately not the only company abusing ignorance of vulnerable people. To anyone reading this, have a look who is deducting from your insurance and query it. This is not part of a service your insurance offers, youre paying for this!

To insurance companies reading this, please be aware of companies like this defrauding you.

To any investigating journalist or legal entity reading this, please investigate.

Changing your insurance wont help either, you will be called and asked for new details.

Please protect yourself and your family from this unethical business scam/practice.

There are many out there abusing the names of well known decent companies, the tactic of making it sound like is used, thus they arent breaking the legal laws around copyright of names.

Check your bills, dont give out info to strangers, very rarely do people just help without getting something out of it. They will reply that they do help, check that info on your accounts!

They will say this is a free service offered to you by their MedAssist eligibility services program, thats the program you never signed up for and are paying.

Also look for complaints about this company under First source to see the experiences people have had and how they have been abused. Please be safe out there.

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User's recommendation: Look at your accounts. Please be careful.

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