FirstNet Reviews
FirstNet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FirstNet has a 2.4 star rating based on 1 customer review with consumers mostly dissatisfied and a 100% unfavorable distribution; recent recommendations say they cheat the elderly, and reviews cite poor customer service, limited product diversity, and high price levels.
Positive Feedback
One corporate employee acknowledged issues and a representative corrected a suspension, showing occasional helpfulness in store or over the phone.
Negative Feedback / Risk Areas
- Billing errors and unexpected charges reported as fraud targeting elderly customers.
- Deceptive sales practices and problems with device suspension policies.
- Poor customer service response and high prices.
Key Takeaways for Future Customers
- Review FirstNet reviews and customer complaints before subscribing.
- Carefully check bills and ask about billing, refunds, subscriptions and suspension rules.
- Confirm customer service procedures in store and on the phone before buying.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FirstNet has a 2.4 star rating based on 1 customer review with consumers mostly dissatisfied and a 100% unfavorable distribution; recent recommendations say they cheat the elderly, and reviews cite poor customer service, limited product diversity, and high price levels.
Positive Feedback
One corporate employee acknowledged issues and a representative corrected a suspension, showing occasional helpfulness in store or over the phone.
Negative Feedback / Risk Areas
- Billing errors and unexpected charges reported as fraud targeting elderly customers.
- Deceptive sales practices and problems with device suspension policies.
- Poor customer service response and high prices.
Key Takeaways for Future Customers
- Review FirstNet reviews and customer complaints before subscribing.
- Carefully check bills and ask about billing, refunds, subscriptions and suspension rules.
- Confirm customer service procedures in store and on the phone before buying.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Scamming the elderly
- - iPhone 14 suspension was removed and later restored after a call.
- - Charged 263.00 to pay off iPhone 13 instead of 243.00, and I asked to cancel.
Company fixed the issue and I have been provided with apology. The executive wanted to make things right
No they rude nasty and a supervisor will not take a call they can kiss my
He said that thats what they teach them. He said, but Im gonna be honest with you.
You can pay off your iPhone 13 and all you have to do is un suspend the iPhone 14 and you can use that number and that it was fraud. They literally fraud the elderly he stated that too he said they took advantage he said they are trapped that.
Preferred solution: Full refund
User's recommendation: They cheat the elderly
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