FirstHealth of the Carolinas Reviews
FirstHealth of the Carolinas Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FirstHealth of the Carolinas has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied, rating distribution 100% unfavorable. Pros: close to home. Cons: billing, illegal collection reporting, terrible service. Reviewers cite high price level and problems with customer service and diversity of services.
Key Takeaways for Future Customers
- Check FirstHealth of the Carolinas reviews and customer complaints before care.
- Ask for pricing and consent details up front to avoid unexpected charges.
- Consider alternatives like Cape Fear Valley or UNC for complex care.
Negative Feedback / Risk Areas
- Frequent billing issues and alleged inflated charges.
- Reports of illegal collection reporting and credit impact.
- Poor communication and customer service complaints.
Positive Feedback
Location is convenient for local patients.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FirstHealth of the Carolinas has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied, rating distribution 100% unfavorable. Pros: close to home. Cons: billing, illegal collection reporting, terrible service. Reviewers cite high price level and problems with customer service and diversity of services.
Key Takeaways for Future Customers
- Check FirstHealth of the Carolinas reviews and customer complaints before care.
- Ask for pricing and consent details up front to avoid unexpected charges.
- Consider alternatives like Cape Fear Valley or UNC for complex care.
Negative Feedback / Risk Areas
- Frequent billing issues and alleged inflated charges.
- Reports of illegal collection reporting and credit impact.
- Poor communication and customer service complaints.
Positive Feedback
Location is convenient for local patients.
Raeford, North Carolina
Bloated billing practices for profit
- - Hospitals don't disclose prices before services.
- - Billing is inflated for profit and not disclosed upfront.
It use to be Hospitals were non profit. Now they come after you without telling you prices before the services.
They inflate their billing for profit.
Its a shame and in most cases its illegal now. After the fact, they didnt give you an opportunity to know the charges.
- Illegal collection reporting
- Violating the fcra
- Billing
Preferred solution: I’m suing them and have retained counsel. What they are doing is illegal and violates the FCRA.
User's recommendation: Go somewhere else where the bottom line doesn’t drive healthcare
Terible Service, Terrible Communication, They said they do NOT control their Doctors!
- - First Health of the Carolinas service worsened; prefer Cape Fear Valley.
- - ER in Raeford led to ambulance transfer to Pinehurst; $3,000 charged.
I have been going to First Health of the Carolinas for 3 years now and the service has gotten worse not better! I refuse to go there, and would rather drive to Cape Fear Valley for better care!
I went to the Emergency room at First Health in Raeford NC February after my father past away with severe stomach pains, and was told I had *** in my stomach. I was sent in an Ambulance an hour away to First Health in Pinehurst for Emergency Surgery. They did nothing but charge me almost 3,000.00 after 5 days I signed myself out and drove to UNC who had me on an operating table 2 hours latter! The Surgery was almost 60,000, and insurance paid more than half of that (I was billed 50.00).
I tried to negotiate with First health stating they did nothing and charged me 3,000.00 then before they sent me a letter in the mail saying they would not help me they split the bill up to different Creditors who went after me and put it on my credit report! I have now cleared that up at additional cost to myself - Never do business with LAST HEALTH they CARE NOT FOR YOU ONLY YOUR CASH!!!
- Close to home
- Terrible service
Preferred solution: Full refund
User's recommendation: Go to Cape Fear Valley or UNC for medical issues not LAST HEALTH
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