Firstgiving Reviews
Firstgiving Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Recent recommendations say Well. Consumers report dissatisfaction with Discounts and Special Offers and Privacy and Data Security, and the price level of this organization is high.
Positive Feedback
The platform processes donations and has at least some positive recent recommendations saying Well.
Negative Feedback / Risk Areas
- Multiple Firstgiving reviews note rude or rushed customer service experiences.
- Customers report billing issues like triple charges and incorrect donation amounts.
- Concerns about privacy and data security and dissatisfaction with discounts and high pricing.
Key Takeaways for Future Customers
- Check donation confirmations and monitor statements for billing errors and request refunds if needed.
- Read Firstgiving customer complaints and reviews before donating and contact customer service promptly for disputes.
- Be aware of privacy policies and the platform's pricing when choosing to donate.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Recent recommendations say Well. Consumers report dissatisfaction with Discounts and Special Offers and Privacy and Data Security, and the price level of this organization is high.
Positive Feedback
The platform processes donations and has at least some positive recent recommendations saying Well.
Negative Feedback / Risk Areas
- Multiple Firstgiving reviews note rude or rushed customer service experiences.
- Customers report billing issues like triple charges and incorrect donation amounts.
- Concerns about privacy and data security and dissatisfaction with discounts and high pricing.
Key Takeaways for Future Customers
- Check donation confirmations and monitor statements for billing errors and request refunds if needed.
- Read Firstgiving customer complaints and reviews before donating and contact customer service promptly for disputes.
- Be aware of privacy policies and the platform's pricing when choosing to donate.
Buffalo, New York
An yes
And yes indeed ... would you really like to know how would you like to know I don't think Doug will you be with him
User's recommendation: Well
Donation
The reviewer tried to contact the company before posting this review.
- - Asked for donation details for March 1, 2017.
- - The customer service rep talked over me and was rude.
- - I was rushed and could not explain my concerns.
Explaining about a donation for March 1 2017 and want to know the detail of the actually donation being or have been donated to my charity of choice. But didn't get a chance to explain properly....
The customer service representative was talking over me on what I was mostly concerned of and she didn't give me the opportunity to explain.
She was rude and talking over me. Honestly it was like she was rushing me to finish my conversation and concerns.
Preferred solution: To make sure Autism of society of Alabama received their donations
Triple charged on my donation
The reviewer tried to contact the company before posting this review.
Left a message
Donation ID
D1187****, 279, 278
Anuerysm awareness walk 2018,sf
The reviewer tried to contact the company before posting this review.
- - May 6 in San Francisco, Laura Thomas attempted a $50 donation but was charged $5,000 for Gary and Margie Bridgeman.
furnace in San Francisco California on May 6th I just tried making a donation on to my webpage and I was supposed to type in $50 but it typed in $5,000 my name is Laura Thomas my phone number is 530-908-**** the recipient his name is Gary and Margie Bridgeman again it's supposed to be $50 not 5000
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