Resolved
Robbie F Klb

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Resolved: They said I needed to contact the corporate office and they have to resolve that

I want it closed out because I paid it in full and closed it out when I looked back in my credit score it says firstfin of Virginia that's it it should say paid in full closed
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Sandra M Kag

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Verified Reviewer
| map-marker Salem, Virginia

This is a warning to all of the innocent people who are having financial difficulties. DO NOT GET A LOAN FROM FIRST VIRGINIA! I can't put enough emphasis on it.

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2 years ago I needed 300 dollars for something and I live near a first virginia loans location. I went in to see if they could help .

They were very friendly and kind and gave me the money in a few short hours . The first payment was late ,as I was sure they were going to pull it from my bank account, they didn't. I went to them and paid in person. I did that a few more times I had paid like 250 of it in the first 30 days.

Fast forward, it is 2 years later they started taking 75 dollars a month from my account every month when my disability check goes in .

This has been going on for probably the last 2 years. Now lady month the took 150 , and I can not believe them this month 192 and some change . Smh , I understand that they need to make something for lending money , but when u have to pay back over 3000 dollars on 300 , we'll that is disgusting, despicable, and I can not believe that they are allowed to get away with it . Or whoever is collecting for them gets away with it.

I don't mind paying my bills , but these people are complete blood suckers.. they should not be allowed to do this to people. Robbery is illegal, rape is illegal yet this place robs u then rapes u .

I wouldn't recommend first virginia to my worst enemy. Goid luck to anyone who is involved with them .

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User's recommendation: I strongly recommend that you DO NOT GET A LOAN T

Anonymous

Horrible experience. During pandemic I couldn't make payment I am on disability also

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They called me texted me for a settlement I agreed but couldn't do that month I finally was able after texting me again for settlement they took full 150 out of bank payments were on 35 month so that was hard for me to do large amount. Well thought loan was now paid nope they took another 156 out this month. I called main headquarters they were not only rude beyond rude talked to me like I was mentally challenged. They wanted me to pay 75 for settlement lol its been pd in full the original amount now say I owe additional 150 I said no way not getting another dime from me
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Loss:
$156

Preferred solution: Let the company propose a solution

Xxx Y

Consumer Advisement

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This company used to be good but now, consumers beware. They have gone from good to bad.

The only reason I did business with them in the past was because they provided the option to get emergency funds with no interest if the balance was paid in full in 25 days. I took advantage of that option. However, I guess their greed has now gotten the best of them.

They market themselves as being better than payday lenders because their interest rates are so much lower (35%). They also say that unlike payday loans of the past, you can reborrow on the same day once you pay it off.

This is true but with consequences. Every time you borrow, they charge a fee that is 10%. For example, if you borrow $500, they will deduct 10% which will leave you with $450 to take with you. Then, when you pay it off on the due date (every two weeks instead of once a month) they charge another 10% on whatever balance remains.

These fees make it almost impossible to pay it off without reborrowing. Also, you never get the full amount that you borrow because of the fee.

I expressed my displeasure with two representatives at First Virginia. They blamed their new funding provider, Path Credit, for the change in their terms. They stated that they couldn't call Path Credit for any issues but when I called Path Credit,

the representatives said that that wasn't true and First Virginia representatives had a direct phone number to them.

After I disputed the excuses made the representatives of First Virginia, they proceeded to blamed the governor for changing the laws that forced them to resort to their current lending practices.

Fortunately, I was able to pay them off and permanently close my account.

There was a residual interest balance of $3.78 that remained. When I paid it off, they charged a 10% fee on $3.78 which brought the final total to $4.16.

Again, consumers beware.

This is financial enslavement and "legalized loan sharking." They are legal only because they are allowed to operate in VA. But ethically, their product is questionable.

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Preferred solution: Stop ripping off customers.

User's recommendation: Avoid Them. Their loans are designed to keep you stuck with them. Their marketing strategies are deceptive.

Bonita L Img

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Verified Reviewer
| map-marker Newport News, Virginia

Customer's need to be aware of the rip off!!

I have been paying on a 450.00 loan for 2 yrs.. The percentage rate is redicalus . i no i have paid close to 3, 000. Each time you borrow the rate goes up..Something really should be done..In the middle of a pandemic and still ripping people off.. I would never recommend anyone here. You better run..!!! Bad business!!
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Loss:
$2500
Pros:
  • Local office
Cons:
  • That they take money without notice
  • High amount of interest

Preferred solution: Price reduction

2 comments
Guest

You really should call the police. This place clearly held a gun to your head and forced to to sign up for this loan.

Either you didn’t bother to Read Or UNDERSTAND the terms and simple business math or you were so desperate and stupid, you didn’t care and ran with the money. This is your fault for being stupid. Live with it and stop whining.

OK say it loser. “You must work for them”

Guest
reply icon Replying to comment of Guest-1986688

You really better pray by the grace of God, that you never fall upon hard times , but if you do ,I surely hope that your only option is to pay triple this intrest rate. You are a very hateful person ,and you are wow forget it not even worth the effort I have already put in .

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Anonymous
map-marker Malden, Massachusetts

So customer's can no they are a rip off company!

I have been paying on a 450.00 loan since Aug 2018 never late.. And still owe 491.00. I have paid over 3000.00 in interest rate of 264%.. In the middle of a pandemic..Something needs to be done.. I've been calling Corporate, no one has called me back..so please be aware people!!!
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User's recommendation: Run is all i have to say

3 comments
Guest

Absolutely true. There should be a law against that interest rate.

It is completely ridiculous for any company to charge that amount of interest. It is even more ridiculous that it is allowed.

I wonder how they sleep at night ,robbing the poor people who just needed to borrow a little money. Makes me sick!

Guest

I'm in the same situation.

Guest
reply icon Replying to comment of Guest-2035770

You're just as stupid as the OP. You KNEW the deal when you took your broke, dusty self down there and begged them to take advantage of you. Do not have children....

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Anonymous
map-marker Newport News, Virginia

They are really over charging my payments. They have been charging me over 235 monthly. I balance is not going down very much at all.

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I have lost hundreds of dollars. They charge very high interest. They charge high fees too.
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User's recommendation: Don't use them.

SharonMarie S

The loan amount that I borrowed

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This is the worst place to ever get a loan fm with the pandemic going on, I borrowed $500 dollars, and I now owe them $955.23. The interest rate is 264% which is ridiculous, they go into ur acct and overdraw ur account and think that its ok. I paid them 1 week, told them I would pay them the next week and they couldnt wait and went into my acct and made me a negative!! DONT EVER BORROW FROM THEM GO TO ANOTHER PLACE AND BORROW if you have to get a loan!!
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Loss:
$500

Preferred solution: My solution is to lower the interest rate, we are in a pandemic

User's recommendation: Stay away

Anonymous
map-marker Coventry, Rhode Island

To tell people to stay away from them

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they are a high interest loan they take money out of your bank account and not put it against the balance and if you don't pay them back they send you to a collection company and force you into a payment agreement. Just stay away go somewhere else for a pay day loan like advance America they don't charge you high fees.
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User's recommendation: just go somewhere else .

William D Grr

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Verified Reviewer

Request to Settle My Loan

First Virginia Loans - Request to Settle My Loan

In preparation for potential reductions in the workforce due to the Coronavirus, I contacted the local First Virginia Loan office on March 31, 2020 @ (757) 644-**** to offer $500.00 to pay out my account today. Unfortunately, the Office Manager, Shannon denied my request indicating I would have to pay $1000.00 to settle the account; this information was passed to me from Front Desk Staff (Theresa).

To add additional context, In March 2019, First Virginia approved me for a loan in the amount of $1,000. Over the last 12 months, I have paid First Virginia $2,665.21 and the current balance is $1,136 which is greater than the initial loan amount.

.

My objective is to settle open accounts with creditors while I have funds available. Given the amount I have paid through March 2020 in addition to the balance, I would like to speak with someone regarding this matter.

Otherwise, payments may cease due to bankruptcy should the Coronavirus continue to impact the economy. This is an attempt to pay off my account within reason.

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Preferred solution: Price reduction

User's recommendation: No.

2 comments
Guest

" cease due to bankruptcy" And then what, you'll still be stuck with having to get loans from places like this instead of a REAL bank. You act as if you're doing them a favor by honoring the contract YOU signed. So, tell us how this worked out for you loser....

Guest
reply icon Replying to comment of Guest-2097443

Jerk what is wrong with you people? I'm sure they knew what the intrest rate was, the point is IT IS BEYOND RIDICULOUS AND SHOULD NOT BE ALLOWED.

30 PERCENT IS PLENTY HIGH BUT 264 IS UNBELIEVABLE. hope you always have it so good that you can insult those who do not.

You are a winner. Go pat yourself on the back .

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Jaremy Fkb
map-marker Newark, New Jersey

I'm pissed

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They during the coronavirus situation so my $500 loan after missing one payment is now $692 I think that is Criminal since most people are out of work and don't have that kind of money to pay off their loan what a bunch of crap are you aware of it
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Devontae B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money

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I made a payment, paid off my bill and Im missing $40 on my insightvisa card.
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Loss:
$40

Preferred solution: Full refund

Aciento H

Laid off due to Corona Virus, might struggle to pay loan

Corona virus had my job lay me off for a period of time, hard to pay upcoming payments.
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Preferred solution: Let the company propose a solution

Paulette M Pqr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portsmouth, Virginia

Check your bank account for duplicate charges for the same loan payment

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Charged my account for the same amount twice for the same loan for the month of December.
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Letta h

Cash money order

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I walked in and was asked what i needed I let the lady know that I needed to cash a money order handed it to her and as soon as she looked at it she was like oh a bonus and then continue she was like I needed to fill the paperwork out completely make sure I had three references and she needed my ID gave her all that she needed so I'm on the phone and I hear her talking on the phone in the background telling somebody oh yeah that's what it looks like I have like she was beating around the bush Okay after she got off the phone she said well we can't cash this because we can't verify it and handed me to check back the money order back I said okay well I only came here because my son told me this is where he had cashed his check at I'm going to go to the post office now instead of you telling me that it was a fraud check the check the money order was bad no she gave it back to me like it was just that they can verify it and then I get a phone call saying that my name is going up under fraudulent like you could have told me all of that you discriminate you stereotype me when I first went in the door and this is *** it's too much discriminating going on for this to be happening you could have just told me and it would have cleared the problem up right then the paperwork from where the money
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Reason of review:
Discrimination

Preferred solution: Inform of fraud

Anonymous

Don't do it rude thieves

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After paying them off in full they still insisted that I owe. They even threaten to garnish my wages if I didn't pay them which is illegal for them to do by the way, on money I already paid off.
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Reason of review:
Poor customer service
1 comment
Guest

This is super easy to solve. Pull the paper work, ready it, understand it.

Do the math. IF you're correct, send a letter with your back up and dispute the charges.

If not, pay up. As I said, this is an easy solve.

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