First Student
First Student Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
First Student has a 1.7 star rating from 6 reviews and overall negative sentiment; consumers cite poor customer service and high price level.
Key Takeaways for Future Customers
- First Student reviews report repeated customer complaints about unreturned phone calls and payroll or W2 issues.
- Parents warn not to rely on the bus system for children with special needs.
Negative Feedback / Risk Areas
- Unresponsive customer service and HR leading to unresolved issues.
- Bus reliability concerns including missed stops and speeding buses.
- Employee payroll and benefits problems.
Positive Feedback
A few reviewers requested routine employment verifications, indicating some administrative responsiveness.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
First Student has a 1.7 star rating from 6 reviews and overall negative sentiment; consumers cite poor customer service and high price level.
Key Takeaways for Future Customers
- First Student reviews report repeated customer complaints about unreturned phone calls and payroll or W2 issues.
- Parents warn not to rely on the bus system for children with special needs.
Negative Feedback / Risk Areas
- Unresponsive customer service and HR leading to unresolved issues.
- Bus reliability concerns including missed stops and speeding buses.
- Employee payroll and benefits problems.
Positive Feedback
A few reviewers requested routine employment verifications, indicating some administrative responsiveness.
Toronto, Ontario
Lost jacket hats
- - Blake is 3 years old; the jacket and hat are missing from daycare and school.
- - I'm trying to get in touch to check the bus lines' lost and found.
Blake is still 3 years old. The daycare doesn't have his jacket and hat.
The school doesn't have his jacket or hat. So I'm trying to get in contact so I could go to the bus lines and look in the lost and found.
Preferred solution: Access to the loss and found
Saint Louis, Missouri
My daughter left her phone on the bus
- - The reviewer says the company is a disgrace to school bus services.
- - They say dispatch is still there and rescue buses pick up kids left behind.
This company is a complete and other disgrace to the bus companies that take our kids to school because I know dispatch is still there because they have activity buses that pick up other kids from other schools or what is it called rescue buses to pick up kids who have been left behind
Bus did not stop at bus stop my son was sitting outside I literally watched this happen again
- - The bus system needs improvement.
- - My youngest is nonverbal and autistic and needs it.
- - Older kids are growing up and don't use the bus anymore.
Bus system needs better the end going through *** is all u gunna get from first student thank god my bigger kids are getting older and they dont use the bus ever not in years but my youngest is non verbal and autistic and needs it worse thing ever!!!
User's recommendation: If your kid has special needs of any kind do not depend on the bus system!!!! God no!
Ketchikan, Alaska
Complain
You can call me at 907-617-**** but Im not typing the whole incident {{Redacted}}
W2 form mailed or email it
Could you email my w2 at jlorrainej228@***l my phone number is 737-387-**** I worked in Austin tx on Nixon lane
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnreturned Phone Call
It has been days and no call back. 515.491-****. Still pissed!
After getting passed on by HR and Benefits, I called the main number at the Corporate office. I left a return call number, but have heard nothing back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnreturned Pho e Call
After being passed on by HR and then Benefits, I called the main number at Corporate and left a voicemail with my phone number. I have heard nothing back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer401k question that resulted in precious time and unnecessary headaches.
- - I was given the wrong number when I called about my 401k, wasting 45 minutes.
- - Please provide the company that services First Student's 401k.
I called to ask a question about my 401k and they gave me the wrong number, which resulted in wasting 45 minutes of my time. I'll never get that back.
Either you don't know, or you do, but stop wasting people's time!
If First Student offers a 401k, then please provide me with the company that services them. Thank you.
Preferred solution: Apology
Payroll problems
- - User says unemployment is approved selectively and that the company owes them money; Tomeeka Powell led payroll and quit.
Your employees at first student at 130 retreat house road Glenmont New York pick and choose who they approve unemployment to ur company owes me a lot of money I was told to contact corporate Tomeeka Powell was In charge of payroll she didnt like me so thats the only reason I didnt get unemployment she quit now
User's recommendation: From experience all bus company are run the same
Speeding buses
Speeding buses very very upset no reason for this at all if I had a child on any of those buses I would have called the police immediately!!!
Years of service
2001-**** year Istarted for eight years. I just need a verification letter.
It can be e-mail to me @ejarrett@***.us. Thanks for your help.
Oak Park, Illinois
Grandson left gloves on bus
Grandson left gloves on the number 4 bus from San ridge trying to get them back. I can be reached via email or phone 773-960-****.
Worse company to work for in Euclid Ohio so unprofessional
They dont know how to talk to people or treat them right its the most horrible place to work they will never keep drivers with the staff they have now
Preferred solution: Apology
Cleveland, Ohio
Need to speak with Human Resources to get non employment letter sent to worker
I need a letter stating I no longer work there the people in Euclid are nasty workers over there and I dont have time for them rude unprofessional people all I need is a letter so I can move on
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