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| map-marker Houston, Texas

Money took from bank

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Hello, On June 26, 2018, I started a new job, working from home. Tonya Right is my boss lady. I just started this job, so I am not to familiar with her and everything she does, but she did tell me that she works as a Sr. Manager in HR for Charles Schwab. My job was to assist her with different tasks in HR. My first task was to help her get a new office together for a new project. She travels back and forth from all over the world. She sent me paperwork on requirements, lighting, safety and furniture that she would need for the office. She also sent me websites of different office furniture and supplies stores to shop on and websites to get an idea of office setup. She was in New York at the time and informed me that she would have to send money through an ACH or WIRE transfer, I agreed and filled out a direct deposit form with bank information. She sent small deposits to verify my bank, then she sent over $6,000 for the shopping and my salary. I also had about $6,000 in my account of my own money. I withdrew the money and did the shopping. Twelve days later I found out that my account was blocked, so I called the bank and was told that the transfers were fraudulent, and they blocked my account to investigate and was given Donna Taylor voicemail to leave a message. No call back from Mrs. Taylor so I called the bank back the next day and was informed by an agent that the notes stated that someone called in and reported that the transfers were fraud. I asked the agent if it was any documentation of this person and she stated no. She transferred me back to Mrs. Taylor voicemail and I left another message. No call back, I called back the next day and was informed that my account was closed and the funds were sent back and was sent back to Mrs. Taylor voicemail. I informed the agent that I was going to the bank in my area to speak to someone because the agents didn’t have much information and I had to find out what was going on and where is my money. Later that day, Mrs. Taylor returned my call. She informed me of the basic information I received from the agents and she told me that she had documentation from the caller but could not answer me why I was not contacted and informed of what was going on with my account. No phone call, no email, nothing. She informed me that she was not in Houston and I asked her if I could go speak with the branch manager at the branch in my area. I asked her if the manager at my branch would be able to see her investigation and the documents that she has from the caller. She got the address of the branch and told me that she would send it over to that branch and the manager would be able to let me see it. I got on the phone and called Mrs. Right and informed her of what was going on and she stated that she has never went through that and why would she send me money and take it back. I get to the branch and speak with the manger, Damian Hernandez. He has no paperwork from Mrs. Taylor and we tried to call her several times and no answer. He began to ask me about details of the job, my boss and the transfers. He told me that it sounds like a scam to him and the steps that I need to take. He told me that I would not get my money back and the account would stay closed. I have several problems with the way this was handled. I am very upset about my money, I have bills that are due and a daughter getting ready to start college in August. That was my money and I worked hard for that money to be able to provide for my family. 1.I was told, that since I withdrew the money Mrs. Right sent me, my money was used to send back. I thought the bank would protect my money or at least give me a phone call of what is going on. 2.Why was my money touched without my authorization? 3.Why was the money sent back before the investigation was completed and where is your loyalty to your customer? 4.Why was I not informed of the actions to my account and had to find out 12 days later? 5.Why have so many actions been taken on my account without any proof? 6.Why am I being told that I will not get my money back and it is still under investigation? 7.Mrs. Taylor informed me that no money has been returned to the MoneyLink account. 8.I am so confused with all of this, I don’t know who to believe. 9.Fraud and scams or so bad and if you think I knew about this, I would leave my money in the account, it would have been the first withdrawal. My plans: 1.I am going to do everything I can to prove that I did not know that this was a fraud if it is. 2.If it turns out to be fraud, I am filing a police report. 3.I want to see the documentation. 4.I am going to do everything in my power to try and get my money back. 5.I feel like I am being scammed by the bank. 6. I am still working with the lady.
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