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1.3 Based on 16 reviews
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This company makes it hard to pay your account. Their website doesn't work! It times out all the time. Find a different company. This one sucks.

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Never will used fist premier i had them for 1 year and they freeze my second account till I pay my other account they *** up becuse of their annual fee *** u and u just lost an other customer! Read more

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Today I closed both of my accounts with First Premier. I paid my bill on time monthly for two years. I asked for a credit line increase was denied. The day that I closed both accounts a increase was available, but the day before I was informed via the usps that an increase was not available. The women also tried in vain too have keep both cards open. The best thing that I did today was close both of these B.S. cards. I shredded both while she... Read more

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Guy was basically pushy and threatening to turn me into four major business bureaus after i told him when i was going to pay and kept trying to get me to get set up on automatic payment even though i told him i wasn't interested and why.I wasnt saying i wasnt going to pay but he continued to be rude.it didnt seem like he was interested in anything buy getting me set up on the automatic payment plan.i was planning on keeping the first premier... Read more

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Had 2 credit cards from this company. Had them both awhile. Was in the process of cancelling out a few credit cards. Canceled both cards the same day. My credit report shows I owe them $50.00on one card. received a statement today stating I had a 49.00 credit. one card shows the account closed the other does not. Had my daughter call to ask about a refund. Unable to speak have pneumonia, very sore throat. The lady was very rude would not allow... Read more

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Had permier bank for 4months payed my bill with them haveny yet to recieve my credit limit back yet still waiting because it was fraud on my acct so they sent me a new card an saying its going to take 90days to invest so its been more than 90 days still havent had any available credit back into my account . They want me to pay off charges that i didnt do. So they mail me a statement to remind me of it of course i ignore it. Until this day they... Read more

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I have had Continuous problems with my account with first premier! Pay one day late with fees, card not working for purchases after paying balance in full,horrible customer service. Just go somewhere else capital one has great cards which is where I'm going to transfer my balance to

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I just recently noticed that Premier was charging me $8.00 a month even if I didn't have a balance. Not understanding what they were charging me for, I called to inquire. Customer Service was very rude, and couldn't explain why I was being charged this fee, but that I had agreed to it, when I accepted my card. So I then told the rude woman that I would like to close my account, that I was no longer interested in being charged this fee. After... Read more

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Tried to check up on my 2 credit cards with First Premier. They stated that the credits were invalid and when trying to talk to a customer representative, they said my social security number was also invalid. Read more

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