First Internet Bank
First Internet Bank Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
First Internet Bank has a 1.0 star rating from 1 review and a recommendation to avoid this bank at all cost; consumers are mostly dissatisfied.
Positive Feedback
There are no positive comments in available First Internet Bank reviews; no clear service highlights were reported.
Negative Feedback / Risk Areas
- Long, frustrating application process with auto rejects and wasted time.
- Misleading approval notices showing account numbers then accounts not opened.
- Poor customer service and long hold times when resolving enrollment and online banking issues.
- First Internet Bank customer complaints center on reliability and account setup failures.
Key Takeaways for Future Customers
- Expect delays and verify account opening before relying on approvals.
- Document all interactions and consider other banks for business checking and savings.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
First Internet Bank has a 1.0 star rating from 1 review and a recommendation to avoid this bank at all cost; consumers are mostly dissatisfied.
Positive Feedback
There are no positive comments in available First Internet Bank reviews; no clear service highlights were reported.
Negative Feedback / Risk Areas
- Long, frustrating application process with auto rejects and wasted time.
- Misleading approval notices showing account numbers then accounts not opened.
- Poor customer service and long hold times when resolving enrollment and online banking issues.
- First Internet Bank customer complaints center on reliability and account setup failures.
Key Takeaways for Future Customers
- Expect delays and verify account opening before relying on approvals.
- Document all interactions and consider other banks for business checking and savings.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Absolutely terrible experience
- Spent over 5 hours on the business account applications.
- Auto-rejected, re-applied; approved, but login failed and accounts couldn't be opened.
Spent more than 5 hours completing the applications for the business checking and savings account.
The first time the application was auto rejected. I reached out to customer support and was instructed that sometimes the system auto rejects applications accidentally.
They instructed me to reapply.
I then completed the entire application procedure again and was then notified that my application was approved and the accounts had been opened. I was even provided the account numbers.
I then enrolled in online banking and created a username and password on their site.
The following day I attempted to log in and was unable to do so.
I called customer support again and after an hour waiting the phone, I was notified that they were unable to open the accounts for me at this time!!
All of my time wasted. To be told my application was approved and then provide the account numbers only to then be told that they couldn't open the accounts at this time is absolutely ridiculous.
Never again with this horrible bank!
User's recommendation: Avoid this bank at all cost
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