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First Day

First Day

firstday.com
What is your customer experience with First Day?

First Day Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • First Day has 1.2 star rating based on 13 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: All negative, Chewable, Healthy.
    Cons: Cancell your credit card asap they keep over billing, Expensive, Just for women.

  • Recent recommendations regarding this business are as follows: "DONT BUY", "Cancell get out of there it’s a scam vitamins aren’t that great and so expensive", "Be very aware of charges after canceling.", "Beware if you decide to cancel, because you will continue to be charged.", "I don't know. Until I receive my order.".

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Media from reviews

First Day - Need a refund and cancel any subscription
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Top First Day Reviews

Critical Review

"I got hung up on twice in this app"

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You canceled my service and I don't know why. I sent an email because I received a shipment yesterday and then I got another email yesterday saying another one...

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Tracy S Ymw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible customer service

I purchased vitamins for the entire family and there was NO difference after 2 moths of taking these, my husband and daughter REALLY dislike them (taste). I really thought they may make a big difference, but it was just false advertisements.

I have been writing this company for a refund, but no response. I really hope they will do the right thing and refund me, but not counting on that since they don't answer calls or emails.

View full review
Loss:
$178
Pros:
  • Chewable
Cons:
  • Keep charging
  • Taste
  • No customer service to contact

Preferred solution: Full refund

User's recommendation: DONT BUY

Javyn Daa
map-marker Egg Harbor Township, New Jersey

Need a refund and cancel any subscription

First Day - Need a refund and cancel any subscription

I was charged a second time without even having any money on my bank. It got me in the negative right now.

I do not appreciate that. I did not know I was being charged a second time.

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Manaia Nox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Healdton, Oklahoma

I’m being billed for product I’m not receiving.

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Im being billed for product Im not receiving. I get emails telling me that my order has been shipped.

What order? I cancelled awhile back. My account even shows No Orders and No Subscriptions. I am very upset that Ive emailed a few times & I dont get a response.

I finally found a phone number for headquarters, it rings once then disconnects. Seems awfully shady to me. It also says you can chat with customer service. How do you do that when theres not that option listed under how to contact you.

Im not happy that Im STILL being charged every month after I cancelled. Would be really nice to have someone email me back or a phone number that answers so that I can speak to someone.

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User's recommendation: Beware if you decide to cancel, because you will continue to be charged.

Tina E Lyz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want to cancel

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The phone rang, then disconnected me and asked me how your service was. I'm just making sure that my subscription for these vitamins has already been canceled. These did not work for me at all, and I used them for two months straight, every day, and I felt no different than I did before.

View full review
Loss:
$40
Pros:
  • Vitamins come in gummy
Cons:
  • These did not work for me at all

Preferred solution: Full refund

Yosef Ied

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

I got hung up on twice in this app

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You canceled my service and I don't know why. I sent an email because I received a shipment yesterday and then I got another email yesterday saying another one was being sent out.

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Sally S Snz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Company is a scam - 833-749-**** they don’t answer you any cancell they keep shipping cancell credit card is all you can do

Scam! Cancel your credit card and get rid of them.

No customer service, overpriced vitamins... They keep shipping after you cancel, so cancel your credit card ASAP.

View full review
Loss:
$115
Cons:
  • Cancell your credit card asap they keep over billing

Preferred solution: Full refund

User's recommendation: Cancell get out of there it’s a scam vitamins aren’t that great and so expensive

Manaia Nox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Healdton, Oklahoma

Billing

I cancelled awhile back. Went 3 months with no charges & now Im being charged again.

Says my order has shipped. I go into my account and it shows no orders and no subscriptions.

Very upset about this. Who wants to be charged for something they are receiving.

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User's recommendation: Be very aware of charges after canceling.

Deborah C Ceb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Westfield, Massachusetts

Cancel my subscription ASAP The subscription that I never played

You have to cancel my subscription that I never gave my OK to. I did like your vitamins but I'm not happy with not being able to talk to a person to explain this situation.

I am pretty angry at this point. I will not be ordering these vitamins anymore from you people because I don't like your policy.

Please get back to me to let me know that you canceled this subscription. I feel this is some sort of scam for your business to make money, and I will call my credit card company if I have to in order to make sure no more withdrawals go through!

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User's recommendation: Not happy unless you do this right

Haneefah Mmk
map-marker New York, New York

Order nor received

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I ordered 1 bottle of first day gummies which have no arrived till date. All attempts to reach customer service was not successful.

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User's recommendation: I don't know. Until I receive my order.

Charlize Gan
map-marker Paintsville, Kentucky

Not happy , needed to talk to a representative

When you need to talk to a person that should be an option not having to do automated. This is not the way customer service should work.

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Deborah C Ceb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They took money out my account

Cancel my subscription and send me an email that you did it. Understand!!!

No I will not write 100 words. You people are a definite SCAM

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Preferred solution: Apology

Lilisdey R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Un cargo recurrente no deseado

Compré un día y me volvieron a cobrar recurrentemete lo cual no autorice,no deseo por lo q pido un reembolso del mismo

View full review
Loss:
$62

Preferred solution: Full refund

Ellee Svb
map-marker Dallas, Texas

Need to ask a question

I recently 2 months ago started taking the first day womans multivitamin! They were great!

Gave me energy tasted amazing! You had a customer for life! Bought my next bottle just came in they smell and taste horrible!

I looked it up says the company took out the gel in these vitimins and replaced it with pectin! Its absolutely horrible!

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User's recommendation: Change back to the old ingredients which were the best!

Angela M Tgh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want refund cuz I researched the ingredients and it raded bad 24 % out of a 100

The ingredients are very bad for children. I researched all the ingredients, and it rates poor, 24 out of 100.

View full review

Preferred solution: Full refund

User's recommendation: Nope

Taron Psr
map-marker Atlanta, Georgia

Cancel request

Just , no funds on social security budget. Going through breast cancer treatments. Medical bill.

Thank you

Maria Irma Autler

View full review

User's recommendation: Easier way to Phone calls communication. Especially for older people

Anonymous
map-marker Hanford, California

Cancel and give refund

I have repeatedly tried to reach you. I do not want you to send any more orders until I tell you too.

I need a refund on one bag that I have which is unopened and I need a mailing sticker or postage to send it back to you. I dont like being hung up on with the phone number Ive called that is your phone number either. Its terrible business to have a phone number and then just hang up every time you call. Im extremely disappointed in that.

Please send me a mailing slip or something that I can send it back and give me a refund on what Ive paid. I have Bottles waiting I dont need

View full review

User's recommendation: This company is very difficult to get a hold of.

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