First Choice Power
Reviews and Complaints
www.firstchoicepower.com
Anonymous
Nixa, Missouri
First Choice Power is a rip off
i am so pissed a first choice power(last choice power now). their rates are unpredictable and high so i switched companies. of course fcp gets back at me by doubling the rate. if i used that much power it wouldn't be half as bad. i work all day, so the a/c doesn't run until the middle of the night. just two of us living in the house with no kids. laundry is done once a week and at night(not in the heat of the day). i am not going to take this, even if i have to complain to everyone i see.
Loss:
$500
1 comment
Anonymous
Orlando, Florida
First Choice Power will lie to you to get your business!
I am a pastor of a small church struggling to pay its electric bills - when I was contacted by a FCP rep (outside scam artist - doesn't even work for FCP) they said I will save money over TXU. I said where do I sign. The next thing I knew our church was having to pay FCP 25% more per month than TXU. That is an additional 25% that we were not paying with TXU - I was lied to! And now we have to suffer the high monthly bills for four (4) years! If they will lie to a church pastor they will lie to anyone!
Anonymous
Reston, Virginia
First Choice Power Sucks
I was with National Power Company. They went out of business and I was switched to a POLAR plan with first choice without my knowlede. They charged me .31 cents a KWH for 6 days of service and a bill of $245. I refuse to pay and they sent my bill to collections. I am looking for a way to sue them! I need information on class aciton lawsuits against NPC. First choic basically told me that since I was not a customer anymore there was no reason to negoiate with me for me to pay a negoiated rate. They were all rude as ***!
1 comment
Domingo O
Dallas, Texas
Do Not Use First Choice Power
From the start I noticed that my electric bill was a little high when I got my bills from first choice. I lived in a 500 sq.ft. apartment,lived alone and was not home for about 10 hrs. of the day. On top of that I shut off lights I didnt use etc,etc. Well I moved and didnt sign up with First Choice at my new apartment. I called them asked for my total amount that I owed because I wanted to pay in full. They told me $388 which was for the month and part was for a huge blender that I ended up paying for. So I paid in full and at the end of august I got my final bill which was a $3.40 credit. The following month I recieved a collection notice from a collection agency saying I owed them $115. This went back and forth with the agency,first choice and me with me doing all the calling. When i called first choice they would tell me that I didnt owe anything cause I had a credit. Well a month later it appeared on my credit report. So in december I went and got a lawyer to get into the fray. In january First Choice sent me another letter saying I had a credit of $44 then about 3 days after that I got a bill showing I owed them $73. I called and they told me that this was a billing revision and that it was recalled from the collection agency because it was their fault. I asked them to send me a complete itemized bills showing where they got this total from. They said they would call me and send me all the info at which time I could settle the account. Well about 2 weeks later i get a collection notice from another company now for the $73!! Today I called and they said they could discuss my account because it was turned over to a collection agency. Well looks like I have to get the lawyer involved again. FIRST CHOICE POWER is the absolute worst company to deal with and doesnt give a *** about the customer. They are super expensive and will *** in a second. I have startex and I pay $90 for 1000 sqft apt. when I was paying $160 for a 500 sqft apartment so you do the math. They absolutely SUCK !!!!!!!
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no doubt the ESTIMATE the usuage thats why some bills are so high. They dont come to read the meter so they estimate the usage and you have to pay!!!! Dam near criminal!