First Choice Haircutters
Reviews and Complaints
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Verified Reviewer | London, OntarioBad Service
- Appointments arent honoured
Preferred solution: Apology
User's recommendation: Appoontments dont work
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Verified Reviewer | Saint Johns, Newfoundland And LabradorLiars liars liars
So 10:19 ( appt 1045) First choice elizabeth ave st.johns Nl calls to make sure we are coming to get our hair done, lady says we have 4 colours today and phones are crazy so . Get there to be told we cant do your hair lighter u have box dye in it .
I have gotten my hair done at first choice many many times with box dye. So i know that they have now over booked themselves today we ate the first appoinent get rid of us and it will work out . How upsetting is this . A load of *** .
The two ladies hide in the back of the store until we leave. I cannot believe this just happened. FIRST CHOICE HAIR SALON ON ELIZABETH AVE ARE LIARS AND SCREWED US OVER TODAY.
NEW POLICY MY ***
Not impressed . Disgusted .
They should tell people this who they know are getting thwre hair dye they knew what we were getting done .
- Horrible service
Preferred solution: And apology for lying for not adking the questions when we booked . Wasted out time and day now we can book anywhere else its saturday
User's recommendation: Dont waste your time the women arent at all trained inproper customer service .
Never anytime for walk in customers even though u post a sign we.love walk ins
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Verified Reviewer | Toronto, OntarioNever got a recipt
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Verified Reviewer | Orangeville, OntarioCost of hair wash and little trim for the amount of $90.00
I took my grand daughter who is 13 to get a hair wash and little trim. At the end of it all it cost me $90.00.
They might have put a bit of product in her hair but definetly not a style. I will not be going back there or recommend it to anyone else that is looking for a quick wash and trim. The employee, I can't remember her name as I was so mad at the price. I debated about writing this complaint but think it is necessary.
As I said before I will not be coming back to this shop ever again. Plus what ever she put in her hair she immediately went and rewashed her hair as she did not like what ever the lady put in it.
User's recommendation: never
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Verified Reviewer | Cornwall, OntarioMy hair cut says it all worst ever ever ever
Preferred solution: Apology
User's recommendation: never this should be last choice
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Verified Reviewer | London, OntarioBad haircut
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Verified Reviewer | London, OntarioKasha the hairstylist
- Good price
- Bad hairstylist
Preferred solution: Full refund
User's recommendation: dont get a service from Kasha
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Verified Reviewer | Mississauga, OntarioPrices
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Verified ReviewerLayers gone wrong
- Too many
Preferred solution: Apology
User's recommendation: DONT GO, ugh
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Verified Reviewer | Saint John, New BrunswickNot only did Emily do a horrid job, she covered up her error, loaded my hair with product to cover her tracks and sent me on my way, looked OK until the rain hit it and I brushed it,,
Preferred solution: Price reduction
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Verified ReviewerMy hair stylist is amazing
- Staff
- Pricing
User's recommendation: Not recommended
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sarnia, OntarioBad experience with a haircut
User's recommendation: Do not have Sue as your hair cutter!
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Verified ReviewerCovid 19
I notified First Choice I tested positive after an haircut in Penticton. The haircutter 2 days prior my sickness was coughing and breathing weird while cutting off my hair without mask as it not mandatory.
I phoned them to let them know that I was positive. She never told me yes or no there is covid cases in the store. All she said it is airbone disease and masks are personal choice to wear or not. She also said I could catch it anywhere else.
I get that but also as an healthcare worker as soon as you have close contact with someone like cutting hair (same as giving any care) you should wear a mask to be profesional particularly if you cough. Just caring for others wellness and yours. I never go out other then there and nobody around me is sick. I had no close contact with anybody else than the haircutter.
I wear mask still everywhere I go in public and do housekeeping in a hospital.
So I know the protocols. I would never go at first choice again.
Preferred solution: Staff wear masks to do their work. Particularly if you cough
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Verified Reviewer | Ottawa, OntarioMy service
User's recommendation: Make sure that when you get a color done that they drape you properly
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You are immature and threw a temper tantrum. No wonder they were hiding and wanted you to leave.