Beware!!! If there is an overpayment, you may never see your money again!

Daughter had a nasty fall from high diving board with concussion. Dr and staff were excellent and we received good care. HOWEVER, we paid estimated deductible amount and when insurance claim was processed, I was due a credit of $178.00. This was back in July 2019. It is now January 2020 and still no return of funds. Every time I call, they have a back log, they just need more time. Very unethical company. I'm reporting them to BBB.
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ID
#1757220 Review #1757220 is a subjective opinion of poster.
Location
Humble, Texas
New Reviewer

Complete RIP OFF, no shame, no ethics

Wife was taken to Choice Emergency room with a rash that looked like poison ivy. She called while she was there and informed me that it was going to cost $700.00 to be seen there, I was really questioning that amount but she was already there as hardheaded as ever,...
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3 comments
#2167453

The same thing happened to me in Houston, TX... Quoted 900$ for a one hour stay for IV fluids and drip of tylenol to reduce my fever, and got 2 invoices totaling over 7000$ in the mail for services rendered.

Refused to give me a detailed invoice explaining why.

No antibiotics, nothing done. The front desk told me the same thing and she laughed at me too when I said I wanted to see my medical record and an invoice detailing the charges.

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ID
#1414894 Review #1414894 is a subjective opinion of poster.
Location
Humble, Texas
Pros
  • Close to home
  • But the hospital is close by too
Cons
  • Condescending pig
  • Receptionist was nasty
  • Liar
Reason of review
Pricing issue
Loss
$4500
Preferred solution
I am filing with the Attorney General and contacting the consumer reporter at the local TV stations, may even sue them if wife's credit is affected by this.

Dr’s here are terrible the wait is horrible!

Rumor has it - the dr writers pain meds to just anyone Pearland location
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ID
#1402670 Review #1402670 is a subjective opinion of poster.
Location
Pflugerville, Texas
New Reviewer

Price Gouging

The doctors did a good job and answered my questions well and in a kind fashion. However, the shock came when I got my bill. For starters I paid a $100 upon leaving the emergency room after taking my son in for care. He had a fever and it appeared that he had pneumonia which was confirmed by X-ray. About a month later I got a bill for $38 from the radiologist. No problems. Then I find out that my insurance company had paid about $2000.00 and I was still on the hook for another $2900.00. So for a visit of less than 2 hours I was charged about $5000. This makes no sense. I get that this is an Emergency room but it makes not sense to essentially bankrupt your family for a fever. This is crazy.
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ID
#1233192 Review #1233192 is a subjective opinion of poster.
Location
Rosenberg, Texas
Cons
  • Pricing and the dismissive customer care representative
Reason of review
Pricing issue
Preferred solution
Price reduction

Sore Arm rotator cap injury cost $3400 visit to clinic $2800 don't go!!nbnb

Don't go! Cost too high!!! Sore Arm, rotator cap injury. I could not lift or move my arm without pain. The doctor looked at it, give me a pill, a shot, a prescription and list of doctors. Although I am graceful for the list of doctors, one in which helped me. The cost of this visit is way to high for the amount of care I received. No wonder people are afraid to go to these clinics, next time I will go to a hospital. My insurance warned me against hospital emergencies, but what they to warn us is about these pop up emergency clinics!! Help me! I need an spokes person.
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ID
#865208 Review #865208 is a subjective opinion of poster.
Location
Cedar Hill, Texas
Reason of review
Pricing issue

First Choice Emergency Room (FCER) $10,000 charge for 1.5 hour visit