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First Capital Realty

First Capital Realty

fcr.ca
What is your customer experience with First Capital Realty?

First Capital Realty Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

First Capital Realty has a 2.4 star rating from 1 review and overall sentiment is negative; recent recommendations say Avoid leasing with them.

Positive Feedback

Reviewers value location and the company website, and note properties are available to lease or buy in targeted areas.

Negative Feedback / Risk Areas

  • Multiple customer complaints cite poor customer service and unresponsive management.
  • Maintenance failures, unsanitary common areas, and inadequate security measures are reported.
  • Billing issues include unexpected charges to lot rent and promises on repairs that were not honored.

Key Takeaways for Future Customers

  • Consult First Capital Realty reviews before leasing or buying and verify repair commitments in writing.
  • Ask about maintenance budgets, security systems, and billing practices to avoid surprise charges.
  • Expect proactive follow-up if tenant support and reliable customer service are priorities.
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Media from reviews

First Capital Realty - Terrible maintenance and availability of Managment
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Dudel B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Maple, Ontario

Terrible maintenance and availability of Managment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Administration harasses staff and ignores remedies; plaza is dirty, custodians underpaid and quitting; security lacking and alarms don’t alert 911.
First Capital Realty - Terrible maintenance and availability of Managment
First Capital Realty - Terrible maintenance and availability of Managment - Image 2
First Capital Realty - Terrible maintenance and availability of Managment - Image 3
First Capital Realty - Terrible maintenance and availability of Managment - Image 4

Administration will harass you but when you need to find them to get something remedied, they won't return your call ever. The plaza is dirty the custodians don't get paid enough, and they get treated badly, so they quit all the time and when they do work, they don't do their job properly.

The maintenance budget is not properly spent, there is no proper security surveillance.

Hallways are always dirty, and they smell like urine there are no video cameras in the hallways. There are security measures, but the emergency alarms don't communicate with 911 or any security guards they're just there for show, which is dangerous for female staff going home at night

Preferred solution: Fix your security issues. Unlock parking doors in the morning as promised. Have hallways cleaned every morning. Install security cameras in the hallways to underground parking. Have underground parking monitored by CCTV

User's recommendation: Avoid leasing with them if you can.

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1 comment
Marek Foa

Please everyone should be careful and stop being deceived by all these brokers and account managers, they scammed me over $50,000 of my investment capital, they kept on requesting for extra funds before a withdrawal request can be accepted and processed, in the end, I lost all my money. All efforts to reach out to their customer support desk had declined, I found it very hard to move on.

God so kind I followed a broadcast that teaches on how scammed victims can recover their fund, I contacted the email provided for consultation, brandonremington896@***.com .

I got feedback after some hours and I was asked to provide all legal details concerning my investment, I did exactly what they instructed me to do without delay, to my greatest surprise I was able to recover my money back including my profit which my capital generated. I said I will not hold this to myself but share it to the public so that all scammed victims can get their funds back.

Anonymous
map-marker Chicago, Illinois

Mobile Home Disaster

AI Highlights
  • - Repairs promised before closing weren't completed.
  • - The repair check hadn't come in.
  • - The owner owes $145k+ in sewage bills charged to our lot rent.

We purchased a home from First Capital Realty which h owns Tri Star Estates in Bourbonnais, IL when we did the walk thru we were promised they would fix the problems with the home before we closed and moves in. When we gave them the moving date they said no problem well have your home ready.

On moving day there were two employees in the kitchen doing last items on the list. But when we walked thru nothing was done!!! We called and they said the check for the repairs had not come in. Of course I was confused what check they said the owner would give them a check to do all the repairs to the home.

Two months later nothing but run arounds, I replaced all 10 windows, the shingles were flying off the roof its a 2006 home with a 20 year roof warranty and there were two sets of shingles. We replaced that. we were promised sod we have weeds and dirt as our yard. This has been the worst thing ever!!!

These people are liars!!!! They make promises they can't keep, I did not know that the owner owed more than $145,000 in back sewage bills which are charged to our lot rent!!! I've called and filled paper work to Lisa madigan our states attorney and states representatives and NOTHING!!!

I wish I had never bought from these people!!!! but we were in a bind because school was starting soon for our kids.

Loss:
$25000
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Real Estate Expert Talks

"I'm a Huge Proponent of Building a Home" Ty Wilde About Real Estate Industry

"I'm a Huge Proponent of Building a Home" Ty Wilde About Real Estate Industry

A real estate industry expert, Ty Wilde, shares his insights on whether to buy or build a house, what to consider when dealing with real estate agents, home inspections, and what to think of when investing your money.

Read full article
Ty Wilde
Ty Wilde

Ty Wilde is the Utah Realtor and New Home Construction Specialist with over 15 years of experience. He helps people to go through the process of buying or selling a home.

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