Unclaimed
First American Reviews
Satisfaction analysis
65
CLAIMED LOSSES
7
TOTAL REVIEWS
2K
PAGE VIEWS
First American Reviews
Have District MGR review this Mark Moen 320-220-****
I was working part time driving 90 miles round trip, and putting truck away doing my job then one day the store manager writes me up for being to slow as I was putting hb away I was also to do cashier as well everybody that came into the store always said I was a hard worker and now this, so I try and call HR they put me on hold and says there are 27 calls ahead of me so I leave a call back no.# and they never call me back. I have a good complaint and they don't want to hear about it so I end up losing my job because the district mgr. won't respond back to me, so my next step is to contact the better business bureau and have them check into why this is going on.
ID
Horrible customer service
We've used these guys for a couple of years and since moving back to our rentel house now understand the pain our renters faced. They regularly send people out who do not speak sufficient english to allow you to explain what the issues is. On top of that I had them come out to look at why my Ice Machine was not working. Knowing this ahead of time, they sent a man out who came out and said "sorry, the ice machine is not covered". What the heck is that. Then to add insult to injury, the Ice Machine was actually a symptom of the fact that the water lines into the regrigerator are leaking. So we had shut off the water and the tech who came out did even turn the water on to see what the problem was. What a scam. They just sent him out to say it wasn't covered, charge us and then leave. When I called to complain and tell them that there guy didn't even do cursory work they said to submit another claim and pay another fee.
ID
Location
Coto De Caza, California
Reason of review
Poor customer service
Loss
$65
Preferred solution
Let the company propose a solution
Hot Water Heater Review
Hot water heater problems for 2 weeks
ID
Location
Coppell, Texas
Bad Service Review
I agree. Worse service ever!! AC has gone out twice and both times it takes over a week just to get a contractor out. Also both times they scheduled a contractor who did not service area. There have got to be better home warrenty companies out there. Forget First American
ID
Location
New York, New York
New Reviewer
Fradulent Letter From: First American - American Tax Defense, LLC
I don't have any outstanding student loans; yet I also received a letter from “First American Tax Defense, LLC” with their phone number 866-509-****, stating: “FINAL NOTICE – IMMEDIATE ACTION REQUIRED Your Federal Student Loan Is In Default. … If you do not act (call) now you risk wage garnishment, forced sale of assets, freezing of all personal and business bank accounts, retirement accounts, and revocation of professional licenses.” This letter angered me because I thought someone may have gotten my personal information. I called their phone number and asked the person answering the phone how had they gotten my address, and why they had sent me the letter since I did not have any outstanding student loans. The agent’s response was “disregard the letter if you don’t have any outstanding loans”. I then asked if they were just randomly sending those letters out, and his response was “I TOLD YOU TO DISREGARD THE LETTER IF YOU DON’T HAVE ANY OUTSTANDING LOANS”. At that point, I told him that they sound like a scam, I considered the letter harassment, and that I was going to file a complaint against their company with the “Michigan Attorney General – Consumer Protection Division”, “The U.S. Government Federal Trade Commission”, and the “Better Business Bureau”. He then said “Do What You Have To Do!” and he hung up on me. I am convinced that this company is a SCAM!
2 comments
ID
Location
Livonia, Michigan
New Reviewer
American Tax Defense LLC, CHICAGO
Today I received a letter that looks like a scam saying "If you do not act soon, you could be subject to the following: wage garnishment, forced sale of assets, freezing of all personal and business bank accounts, retirement accounts, and revocation of professional licenses." Then it said to call First American Student AId at 866-347-****. I think when a business tries to coerce people by fear to call them it is very poor business practice and I hope people can search this on the internet and they have no future business. I have already consolidated my student loans and they are paid on time so I have no fear of the threats they mailed to me.
21 comments
ID
Location
Kingsport, Tennessee
New Reviewer
First American Senior Lien Outsourcing
I was working for this company for about a while, and all of the sudden they made a dopping test and they told me i came out positive, which i was really sure i wasn't and then they just fired me, we worked for an outsourced part of the company for 3 dollars per hour, stressed out as ***, we use to access people's personal information without them even knowing, which is unlegal in the USA, we went through Social Security numbers, adresses, and even their loan status... It was really stressing and to reach an incentive of as maximum 30 dollars we had to provide loan status for about 300 loans perfectly. So anyone who's loans are with EMC,Option One, Indymac Bank, and a bunch of others...you should better know what are they doing with your personal information and even credit reports....WATCH OUT... First American is First Fraud....!! *** em'
2 comments
ID
Location
Santo Domingo, Distrito Nacional
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First American
Listen the department of education and the United States got us into this mess, I got the letter actually read it and they save my *** and the service was not good but great!,
Follow through with your threat to report them. If enough people do this something might get done. Wouldn't hurt to contact the media as well.