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FIRM ABS

FIRM ABS

www.firmabs.com
What is your customer experience with FIRM ABS?

FIRM ABS Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

FIRM ABS has a 2.9 star rating based on 3 reviews. Consumers are mostly neutral. Rating mix shows both unfavorable and positive feedback. Pros: great fit, true to size. Cons: bad customer service. Recent notes warn to verify ability to contact customer service. Price level reported as medium; location and product diversity valued.

Key Takeaways for Future Customers

  • Check FIRM ABS reviews for tracking and delivery experiences before ordering.
  • Expect true-to-size fit but verify return and exchange options.
  • Be prepared to follow up on billing, refunds, and order confirmations.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unresponsive customer service and no replies.
  • Reports of billing discrepancies and overcharges during checkout.
  • Missing tracking info and delivered-but-not-received claims affect refunds and exchanges.

Positive Feedback

Customers praise fit accuracy and product quality; diversity of products and location are valued.

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Media from reviews

FIRM ABS - Aucune réponse à mes dizaines de messages pour procéder à un échange
FIRM ABS - Aucune réponse à mes dizaines de messages pour procéder à un échange - Image 2FIRM ABS - Aucune réponse à mes dizaines de messages pour procéder à un échange - Image 3FIRM ABS - Aucune réponse à mes dizaines de messages pour procéder à un échange - Image 4
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Gricelda C Jwt

I was over charged on my purchases

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AI Highlights
  • - I was overcharged.
  • - It was hard to reach the company.
  • - NEW20 appeared; price rose to 70.00 when paying with card.
  • - I got no confirmation code.

I was overcharged on my purchase. Very hard to get ahold of the company.

They gave a discount code 'NEW20' that went through. When I used my credit card info to pay, my price was higher.

It went from 57.00 to 70.00. I got no confirmation code.

Loss:
$70
Pros:
  • Great fit true to size
Cons:
  • Bad customer service

Preferred solution: Price reduction

User's recommendation: Please be careful

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Resolved
Lucero M Vna

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I didn’t receive my package I want my money back

I received an email telling me that my package was delivered, but I didn't receive anything. I want my money back.

Loss:
$60

Preferred solution: Full refund

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Maryland Gjh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Aucune réponse à mes dizaines de messages pour procéder à un échange

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AI Highlights
  • - Ordered size L but received XL; too large.
  • - Outside label says L, inner label says XL; many messages about an exchange went unanswered.
FIRM ABS - Aucune réponse à mes dizaines de messages pour procéder à un échange
FIRM ABS - Aucune réponse à mes dizaines de messages pour procéder à un échange - Image 2
FIRM ABS - Aucune réponse à mes dizaines de messages pour procéder à un échange - Image 3
FIRM ABS - Aucune réponse à mes dizaines de messages pour procéder à un échange - Image 4
Contains 2 confidential files for company representatives

Bonjour, jai commandé un pantalon en taille L, jai bien reçu ce dernier, mais qui était en taille XL, donc beaucoup trop grand.

En effet, sur létiquette indépendante accrochée sur le pantalon il y a bien écrit taille L, mets à lintérieur du pantalon sur son étiquette, il y a écrit XL

Ça fait des dizaines de messages que jenvoie pour procéder à un échange et pas de réponses !!! je ne vais pas rester avec un pantalon trop grand à ce prix pour le regarder, merci de votre compréhension.

On est espérons enfin une réponse de votre part. Madame Gilson, Marilyne.

Bien cordialement.

User's recommendation: De bien voir si on peut contacter le service client après

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Mattis Mvc

I have no tracking for my order

Ordered on the 21st, didnt get status update or tracking information so I cannot track my order. Please assist

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Nashae Hvq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Par de moyens de rentrer en contact avec le service client pour procéder à un échange pour un article que vous m’avez envoyé trop grand XL au lieu de L. Des dizaines de messages envoyés !

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Très bon produit, pour avoir déjà commandé 1 fois , mais pas moyen davoir quelquun du service pour procéder au dernier article qui me reste en très les bras !!!

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Nashae Hvq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pas moyen d’obtenir le service client ,

AI Highlights
  • - Customer received XL instead of L and wants an exchange; they contacted via email, Facebook, Instagram, TikTok with no reply; the item is too large.

Après maintes fois, des dizaines de mails, messages sur Facebook Instagram, TikTok, messagerie virtuelle en vain!

En effet, je dois procéder à léchange dun article que vous mavez envoyé en taille XL, alors que javais commandé une taille L.

Je reste avec cet article sur les bras qui est beaucoup trop grand, je ne sais plus comment faire pour enfin avoir quelquun qui me réponde.

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