Poor customer service

Went to Firkins to purchased a new car. Waited 20 minutes walked out because of no help. Next day took salespeople several hours to help make the purchase. Third day 4 hours to do paperwork and they kept getting it wrong. Still don't have the car, they need to locate the one they sold us. 5 days and still no car IMAGINE THAT! They said the car would come in from Orlando but salesman was too busy to check on it early in the day and now we are headed to day 5. If we had to do it over, I would not recommend this dealership to anyone especially my family and friends. Be sure what they add up for your correct billing.
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ID
#675750 Review #675750 is a subjective opinion of poster.
Location
Palmetto, Florida
Cons
  • Overall customer service for new purchase
Reason of review
Problem with delivery

Firkins Automotive Group Manus Automax Hire Scam

Firkins Automotive Group Bradenton Florida, Manus Group Sales Training Automax Sales Training, shame on you! You steal from the unemployed. How do you have the audacity to lie and steal to these job applicants. You steal their money, 5 days of time in job hunting, file derogatory credit reports and lie to the unemployed. You lure them into your dealership with deceptive advertising. You have them fill out a job application. Then you interview them and give them the impression that they are being hired. You tell them they have to pay for sales traing. You have them go through 3 days of training all along implying to them that they are hired. You wait until the 3 days of bogus training is over, then you interview them again. You tell them to wait for a phone call to begin work. All along you know that you are not going to hire them, nor do you even have a position for the number of unemployed that you are stealing money and time from. Many of them tell you they want their money back and you keep it all of it, all along knowing what you have done to them. Do you even know what honest work is? Bob Firkins, William Saba, and all employees involved pay back the money you stolen from every one of the unemployed. You are theives!
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10 comments
#709824

Currently pulling this scam at Newburgh Nissian Newburgh NY. 8/30/13.

Charging ppl money for no job, maybe the dealer will hire one person maybe not, other 19ppl lose thier money.

NEVER PAY TO TRY TO GET A JOB! THE EMPLOYER PAYS YOU, YOU DON'T PAY THE EMPLOYER.

#657204

They're doing their usual act in Fort Wayne, Indiana now at Glenbrook Dodge. The guy doing the "training" there is Jeff Barton.

#569087

:zzz What are you guys talking about? Firkins is no way connected to Automax!

It's a family owned business and the only way to get a job there is to pass their interview and they train you there i worked there for about 3 months before I went into Information tech. This thead is pointless.

If you are trying to "take down the man" why don't you focus on large scale dealers who are involved in shady business. Not family owed businesses that have been around for over 60 years.

#1097717
@PissedConsumer569087

Actually it is True! I worked for Firkins for close to 5 years and they implmented these tactics.

As a matter of fact I was there 1st hand when they 1st begun doing this and saw their trial program while thy fine tuned this false program.

Your job position would never allow you the access to meegings, paperwork, and planning of such program knowledge. Theres ao much behind the sceens shady things at Firkins your heads would explode.

#504378

They are running this scam now at Rick Hendrix Chevrolet in Ga. Beware!

Same thing your hired! come in for training 40K 1st year

#373771

Automax Recruiting and Training Company is owned by a guy named craig lockerd out of linwood, nj and the recruit for dealerships and charge the unsuspecting candidates a fee and then assure them they will get reimbursed, but the don't guarantee a job and when you go looking for one, they don't help you. If you try to get your money back they won't give it to you. the trainers are all private contractors and pay craig so they can get bookings from him. They advertise to the dealers, no up front fees, and then don't disclose to the candidates they are charging them until after they have pumped them up on the 3rd day with motivation. they require you to pay cash or cashiers checks the following day and on friday you're on your own. They work harder at recruiting recruiters than salespeople because they charge the recruiters a fee and promise them work, but then tell the recruiters that business is slow and they need to go close their own deals.

The tried to hire me to work for them, but I have several friends who did work for them and they warned me about the scam.

The Manus group used to be called Williams and Associates and is run by some guy named Rick Williams and is wife, not sure of her name. they do the same thing.

#252426

Automax Sales Training, and Manus Group Sales Training are both run by Rick and Julie Williams, plus their subcontractors, They work with car dealerships throughout the nation. This is a hiring scam.

Do not pay for training. Beware!!

#251906

Auto Max is a privately held company. The company is an authorized Ford dealership.

The company is headquartered in Killen, Texas. The company sells new and pre-owned vehicles made by Ford, Hyundai, Mercury or other manufacturer. In addition, Auto Max offers such things as Ford Configurator, Build Your Own Ford Tool and provides a diverse range of different auto related services that include filter change, multi-point inspection, oil change, and many other services.

Auto Max operates body shops, sell auto parts and accessories. The company operates a number of locations in Texas.

#251902

Never heard of Manus Automax. I interviewed in house with them.

Business is family owned and operated.

They hired directly. I didn't have to pay for anything!

#236441

wow. i can't believe these companies are still in buiness.

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ID
#215360 Review #215360 is a subjective opinion of poster.
Location
Bradenton, Florida

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Firkins Automotive Group Pros and Cons

Cons: Overall customer service for new purchase

Summary

Firkins Automotive Group has been selling new as well as pre-owned vehicles (trucks, SUVs and electric cars) in Bradenton for over 55 years. All of its dealerships are family owned and operated. Firkins Automotive Group offers hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. Its new and pre-owned inventory includes Chrysler, Jeep, Dodge, Mitsubishi, Ram and Nissan, etc. All cars are certified. Firkins Automotive Group offers a wide variety of options for financing or leasing vehicles. The company is located in Bradenton, FL. It serves Tampa, Wesley Chapel, New Port Richey, Sun City Center, St. Petersburg, Palmetto, Sarasota, Venice and Naples. As well as the company ships its cars overseas.

Firkins Automotive Group reviews and complaints

Firkins Automotive Group is ranked 1396 out of 4367 in Dealers category

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