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FIREX UK

FIREX UK Reviews

www.firex.co.uk
What is your customer experience with FIREX UK?

FIREX UK Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

FIREX UK reviews show a 2.0 star rating from 2 customer reviews with consumers mostly dissatisfied; recent recommendations include "Go elsewhere" and reports that issues were not fixed.

Key Takeaways for Future Customers

  • Expect reported difficulties contacting support through the helpline.
  • Review customer complaints about unresolved alarm problems before buying alarm service.

Negative Feedback / Risk Areas

  • Unreliable emergency response and alarms left active overnight.
  • Calls cut off and unprofessional helpline experience.

Positive Feedback

No positive comments appear in the available reviews.

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Mateusz Cfk

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Verified Reviewer
| map-marker Freshwater, Isle Of Wight

My fire alarm is going off continuously and I can't get through to them I've been awake all night

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Contacted the company first

The reviewer tried to contact the company before posting this review.

I don't understand this I need someone to come out and stop my alarm going off not sure why I can't get through to you .Please ring me as it's unacceptable.I need someone to contact me please asap as this is unbearable

User's recommendation: Go elsewhere as Firex do not fix the issue

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Rozann Hwq
map-marker Walsall, Walsall

Use by date on 10 years battery kf30r

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Contacted the company first

The reviewer tried to contact the company before posting this review.

got cut off when calling helpline. When calling for help you should get help, not cut off. Really unprofessional and frustrating

User's recommendation: Try a different conpany

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