Firemonkeys Studios
Firemonkeys Studios Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Firemonkeys Studios has a 1.2 star rating based on 4 reviews and overall negative sentiment; consumers report crashes, lost progress, and unresolved issues.
Recent feedback cites long delays on refunds and missing in-app purchases, with customers unable to reach human customer support.
Key Takeaways for Future Customers
- Check Firemonkeys Studios reviews before spending on in-app purchases and expect slow refund handling.
- Expect recurring game crashes and potential loss of progress after updates.
Negative Feedback / Risk Areas
- Repeated customer complaints about unprocessed refunds and ignored support emails.
- Reports of billing issues and missing purchased content after updates.
Positive Feedback
Players say the games are fun when functioning and enjoy gameplay despite technical and support problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Firemonkeys Studios has a 1.2 star rating based on 4 reviews and overall negative sentiment; consumers report crashes, lost progress, and unresolved issues.
Recent feedback cites long delays on refunds and missing in-app purchases, with customers unable to reach human customer support.
Key Takeaways for Future Customers
- Check Firemonkeys Studios reviews before spending on in-app purchases and expect slow refund handling.
- Expect recurring game crashes and potential loss of progress after updates.
Negative Feedback / Risk Areas
- Repeated customer complaints about unprocessed refunds and ignored support emails.
- Reports of billing issues and missing purchased content after updates.
Positive Feedback
Players say the games are fun when functioning and enjoy gameplay despite technical and support problems.
Media from reviews
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Refund
- - I did not receive my purchase in Need for Speed No Limits.
- - I've waited for a refund over 2.5 weeks after sending required info.
I tried to purchase and item from the game need for speed no limits, but never received it. I have been looking to receive my refund for over 2 and a half weeks. I have sent all info needed, but haven't heard anything back.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnresolved issues
- - Spent $6.99 on an upgrade pack and did not receive it.
- - It has been over a week with no reimbursement from support.
- - Could not reach support by phone.
I spent 6.99 on a upgrade pack and it took my money and didn't give me squat. It has been over a week since I have contacted customer support and I still have yet to receive reimbursement.
I tried to call and could not reach any human support. It's been a very distasteful experience and I would not recommend to anyone playing this game to spend their money unless they have money to blow because it will take you so long to get it back or be reimbursed on the game by support.
- Fun game
- Horrible customer support
Preferred solution: Reimbursement for my time I had to wait plus what I spent because I could have progressed further if I had received what I bought when I bought it.
User's recommendation: Don't spend your money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant money back
- - I sent receipts for in-app purchases.
- - The game reverted and my packages reset.
- - I emailed for a refund after proving purchases and got no replies.
I sent receipts of in-app purchases of money that was taken, then the game reverted and packages I bought reset and went away. I have emailed this complaint and requested my money back from them and stopped getting emails back as soon as I proved my purchases with the receipts. I've been patient and civil as possible but I want my money back now!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGame not functions for three weeks
- - I don't want to restart after my money and progress, and I may leave.
- - Updates shut down the game, scaring my Sims and keeping challenges the same.
I am so tired of this I do not want to start over after all my money and progress this is a mess and to long I have been patient as I can be Che k my record for all I have progressed only thing for me to do is leave for good and I dont want to and the challenges need to change its the same thing all the time I dont mind spending but this is crazy. I and er had problems but once in the 3 years but this is the worse ever .
Scared for my sims to do anything because f the shutting down every time there is a update this happens. Frustrating customer
User's recommendation: Not play
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIgnoring customer support emails and missing content/ stolen content on sims free play
- - Light points have been stolen for a month.
- - They’re needed to progress and buy in the game.
- - I want to delete the game but can’t since I’ve spent money.
A joke, has been stealing light pints (purchased and earned) for the past month, its *** when you need them to progress and buy in the game! I will never save up because the game wont allow me. I also would like to delete the game but cannot because I have Easter so much money on it .
User's recommendation: Awnser the phone and resolve issues with your buissness
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCrashing sims Freeplay
- - Game crashes frequently, causing progress loss.
- - Money was spent this weekend hoping for a fix.
- - Progress is lost every few minutes.
Yes there is still an issue my game is still crashing and this is frustrating. I put a great deal of money in the game this pass weekend hoping it would be fixed by now but it seems it is getting worse.
I cant seem to do any challenge because I keep losing progress. This is happening every 5 minutes now while playing I dont want to keep starting over .
- It has been weeks and my game is still crashing
- I love the game when it is working correctly
Preferred solution: My game fixed
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