Firehouse Home Inspections
Firehouse Home Inspections Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; consumers are mostly dissatisfied and cite poor inspection thoroughness and high price.
Positive Feedback
The listing and advertised inspection service exists; a customer received partial remediation when the inspector arranged an electrician.
Negative Feedback / Risk Areas
- Missed serious issues during the walkthrough leading to major repairs, a common theme in Firehouse Home Inspections reviews.
- Poor customer service response and refusal to accept responsibility, reflected in Firehouse Home Inspections customer complaints.
- High price level relative to perceived value, raising concerns about billing and refunds.
Key Takeaways for Future Customers
- Verify what the inspection covers before paying for the inspection service.
- Document expectations in writing and consider independent specialist checks for critical systems.
- Be prepared to ask about refunds or dispute options if results differ from advertised service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; consumers are mostly dissatisfied and cite poor inspection thoroughness and high price.
Positive Feedback
The listing and advertised inspection service exists; a customer received partial remediation when the inspector arranged an electrician.
Negative Feedback / Risk Areas
- Missed serious issues during the walkthrough leading to major repairs, a common theme in Firehouse Home Inspections reviews.
- Poor customer service response and refusal to accept responsibility, reflected in Firehouse Home Inspections customer complaints.
- High price level relative to perceived value, raising concerns about billing and refunds.
Key Takeaways for Future Customers
- Verify what the inspection covers before paying for the inspection service.
- Document expectations in writing and consider independent specialist checks for critical systems.
- Be prepared to ask about refunds or dispute options if results differ from advertised service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wellington, Kansas
Missed serious problems in the house, takes no responsibility.
- I paid $700 for walkthrough; outlets didn't work.
- Inspection was visual; outlets were not tested.
- Furnace failed; rusted heat exchanger; CO risk.
I was going through a divorce in July of 2024 and paid the $700 inspection fee, because I wanted a functioning, worry-free home. The first thing my daughter and I noticed was that many of the electical outlets in the house didn't work. When I contacted Don Scott at Firehouse Inspections, he explained that his inspection was really just a walk-through, and that he didn't even test the outlets. He was eventually persuaded to pay an electrician to come and fix the outlets.
Then, when the cold snap hit a couple of weeks ago, I tried my furnace for the first time and noticed that it didn't work, either. A repairman came out and gave me an estimate of $1400 to fix a heater that passed inspection 3 months ago! The repairman explained that the heat exchanger was rusted out, with *** in the tube, and that is would pose a carbon monoxide hazard if the heat were turned on.
When I contacted Firehouse Inspections to ask that Mr. Scott pay for the repairs, he again told me "Look, what we do is visual and non-invasive. . . " even though his website claims that he inspects homes "to provide an effective and informative service . . . and help clients make a sound decision on their new home.. . . The Standard of Practice covers he following areas: . . . electrical systems, structural systems, . . heating systems, etc." I was certainly not "helped to make a sound decision"; I shelled out $700 for a guy to walk through my house without giving a $#@ if anything worked or not.
I definitely do not recommend this service. I think that the people giving it 5 stars perhaps did not have anything seriously wrong with their houses to catch. If you are really determined to waste your money, though, I'm happy to come do a "visual inspection" of your house!! I'll probably catch as much as Firehouse Inspections did!
- Service is worthless
Preferred solution: Full refund
User's recommendation: Don't waste your money. Save your $700 to pay for the inevitable repairs.
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