Julie C Bms

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Verified Reviewer
| map-marker Wellington, Kansas

Missed serious problems in the house, takes no responsibility.

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I was going through a divorce in July of 2024 and paid the $700 inspection fee, because I wanted a functioning, worry-free home. The first thing my daughter and I noticed was that many of the electical outlets in the house didn't work. When I contacted Don Scott at Firehouse Inspections, he explained that his inspection was really just a walk-through, and that he didn't even test the outlets. He was eventually persuaded to pay an electrician to come and fix the outlets.

Then, when the cold snap hit a couple of weeks ago, I tried my furnace for the first time and noticed that it didn't work, either. A repairman came out and gave me an estimate of $1400 to fix a heater that passed inspection 3 months ago! The repairman explained that the heat exchanger was rusted out, with *** in the tube, and that is would pose a carbon monoxide hazard if the heat were turned on.

When I contacted Firehouse Inspections to ask that Mr. Scott pay for the repairs, he again told me "Look, what we do is visual and non-invasive. . . " even though his website claims that he inspects homes "to provide an effective and informative service . . . and help clients make a sound decision on their new home.. . . The Standard of Practice covers he following areas: . . . electrical systems, structural systems, . . heating systems, etc." I was certainly not "helped to make a sound decision"; I shelled out $700 for a guy to walk through my house without giving a $#@ if anything worked or not.

I definitely do not recommend this service. I think that the people giving it 5 stars perhaps did not have anything seriously wrong with their houses to catch. If you are really determined to waste your money, though, I'm happy to come do a "visual inspection" of your house!! I'll probably catch as much as Firehouse Inspections did!

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Loss:
$2100
Cons:
  • Service is worthless

Preferred solution: Full refund

User's recommendation: Don't waste your money. Save your $700 to pay for the inevitable repairs.

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