Fiorelli
Fiorelli Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fiorelli has a 2.4 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say AVOID.
Positive Feedback
Outlet pricing can be competitive and some customers note good prices on sales despite an overall high reported price level.
Negative Feedback / Risk Areas
- Repeated reports of damaged items on arrival and slow or no replies in Fiorelli reviews.
- Unresponsive customer service with calls redirected to email and emails unanswered, forming core Fiorelli customer complaints.
Key Takeaways for Future Customers
- Document orders and damages immediately with photos and expect persistent follow-up.
- Expect issues with communications and verify discounts and special offers before purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fiorelli has a 2.4 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say AVOID.
Positive Feedback
Outlet pricing can be competitive and some customers note good prices on sales despite an overall high reported price level.
Negative Feedback / Risk Areas
- Repeated reports of damaged items on arrival and slow or no replies in Fiorelli reviews.
- Unresponsive customer service with calls redirected to email and emails unanswered, forming core Fiorelli customer complaints.
Key Takeaways for Future Customers
- Document orders and damages immediately with photos and expect persistent follow-up.
- Expect issues with communications and verify discounts and special offers before purchase.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newcastle Upon Tyne, Newcastle Upon Tyne
Resolved: Received Damaged Item
Company fixed the issue and I have been provided with full refund. With no previous communication from the seller, I suddenly had an email saying I would receive a refund.
As yet, I have not received the money, but Fiorelli have asked me for feedback.
I tried every way I could find to contact this company, but had no response. Eventually they have offered a refund, but I will believe it when the cash hits my bank account.
Ordered a black play tote bag, which arrived covered in white marks. Immediately took photos and emailed Fiorelli.
Two days later I still haven't had a reply. I have tried calling, but just get a message asking me to email. I have now emailed three times with no response. The forum I'm on is littered with people having the same problem, as is their Facebook page.
I will get this sorted, but suggest that you avoid this company. AVOID
- Good prices on outlet
- Do not answer emails and phone calls just ask you to email
Preferred solution: Full refund
User's recommendation: AVOID
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