Finova Financial
Finova Financial Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Finova Financial has a 1.2 star rating based on 3 customer reviews and consumers are mostly dissatisfied; recent recommendation listed as Sanju Choudhary.
Key Takeaways for Future Customers
- Check Finova Financial reviews before engaging and confirm billing and refund policies in writing.
- Expect difficulty reaching customer service and document all communications for disputes.
- Verify payment schedules to avoid missed withdrawals and potential account or title issues.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor or no customer service response.
- Reports of not receiving refunds and unclear fee or terminology disclosures.
- Billing and payment collection problems causing stress and unresolved account issues.
Positive Feedback
One recent recommendation appears, but overall positive reports are minimal.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Finova Financial has a 1.2 star rating based on 3 customer reviews and consumers are mostly dissatisfied; recent recommendation listed as Sanju Choudhary.
Key Takeaways for Future Customers
- Check Finova Financial reviews before engaging and confirm billing and refund policies in writing.
- Expect difficulty reaching customer service and document all communications for disputes.
- Verify payment schedules to avoid missed withdrawals and potential account or title issues.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor or no customer service response.
- Reports of not receiving refunds and unclear fee or terminology disclosures.
- Billing and payment collection problems causing stress and unresolved account issues.
Positive Feedback
One recent recommendation appears, but overall positive reports are minimal.
First time to transfer money. Made error. Want to cancel all transactions from yesterday
- - No contact from emails about this issue.
- - Unable to reach customer service.
- - Fees and procedures are unclear; time has passed with no results.
No contact from emails sent for this problem. Unable to speak with customer service.
Did not know about withdrawal fees or where to find them.
Too much time has transpired and no results.
Not happy.
Can I withdraw funds without penalty if I close account.
You terminology is not clear. Cancel transactions.
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Verified ReviewerDidn't get my refund
I'm upset at finova financial for not receiving my refund back and basically being scammed it's sad.
I have been unable to reach anyone regarding my account
Still unable to locate or contact company and haven't received any communication. Did they go out of business? What do I do since they still hold my title?
- No response
- No responce to inquires
About payments
- - Payments have not been taken and calls to support are failing.
- - Requesting a call to explain status and how to resume payments to protect credit.
They havent been taking my payments out and I cant Contact anyone and its getting very frustrating Ive been trying to reach him by phone not able to I keep getting sent to the wrong area Im just asking if someone give me a call and let me know whats going on and how to get my payments recovery going because its getting me worried I really dont want my credit room because they have failed to take the payment out like theyre supposed to
Preferred solution: Find out what the problem is with my payments why they’re not taking
My payments
- - Payments have not been taken out of my account.
- - I can't reach anyone to see what's going on.
- - Please call me at 541-844-****.
- - Name: Debra Hernandez.
My paymentsI have not been taken them out of my account and I cant get a hold of anybody to see whats going on so Id really appreciate a phone call my phone number is 541-844-**** my name is Debra hernandez
- No statements or receipts
Billing
- - Cannot contact them to make payments; calls go unanswered.
- - Left many messages with no return contact.
Can not contact them to make payments. Call but no answer and have not been contacted back at all.
Left many messages and still have not been contact. My name is Chaulan Nguyen Ann my phone number is +161********
- No responce to inquires
Preferred solution: Resolution
Password and make a payment
Well I'm trying to make a payment of $91 on a new card and I forgot my password if you guy call me to set a payment plan
Preferred solution: Make a payment plan
Your company cheated on us
Your company Finova has cheated us by the Ratangarh Company. We were told that we will get your loan done. With this they took 8000 from us and gave us
Preferred solution: Full refund
User's recommendation: Sanju Choudhary
Avoid Finovia Financial
- - Took a $2000 car loan Nov 2016; 11 payments of $250 on time.
- - Never received statements; Aug 2017: $712 credit; payoff quoted $1977.
November 2016 took a $2000 loan on my car with Finovia Financial. BIG BIG mistake!
made 11 payments of $250. always on time or early. Never received any statements of account despite numerous requests. Received a letter in August 2017 saying review of my account showed a credit of $712.00 due me when I called they tried to get me to sign for another loan but never provide the information I requested.
Got a dealership to call on 11/8/17 and they quoted my pay off at $1977.00 that' s less than $30.
going to the principle after paying $2750.00 and a credit of $712. were did my money go and why wont they respond to any of my requests?
- No statements or receipts
- No responce to inquires
- No bills
Preferred solution: Full refund
No response
Filed complaints with BBB and state just like when I tried to get answers they refuse to respond or acknowledge any requests for information!!!!
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