Finisterre Reviews
Finisterre Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Finisterre has a 4.1 star rating based on 2 reviews. Consumers are mostly satisfied; quality is praised but contact and policies cause frustration.
Key Takeaways for Future Customers
- Finisterre reviews note fantastic quality and medium price level.
- Expect to persevere if you need customer service or help with orders.
- Check exchange, refund and cancellation policy before ordering.
Negative Feedback / Risk Areas
- Repeated customer complaints about difficulty contacting customer service and slow refunds.
- Advertised contact times may be inaccurate, causing billing or order-change delays.
Positive Feedback
Reviewers highlight fantastic quality and useful website and product variety.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Finisterre has a 4.1 star rating based on 2 reviews. Consumers are mostly satisfied; quality is praised but contact and policies cause frustration.
Key Takeaways for Future Customers
- Finisterre reviews note fantastic quality and medium price level.
- Expect to persevere if you need customer service or help with orders.
- Check exchange, refund and cancellation policy before ordering.
Negative Feedback / Risk Areas
- Repeated customer complaints about difficulty contacting customer service and slow refunds.
- Advertised contact times may be inaccurate, causing billing or order-change delays.
Positive Feedback
Reviewers highlight fantastic quality and useful website and product variety.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Contacting customer service
- - Frustrating to contact support to amend an order, but they were helpful and sorted it; site contact times aren't correct, yet goods are fantastic.
Company fixed the issue and I have been provided with product replacement.
After some difficulty and frustration contacting customer service to amend a recent orderl, literally a day before, however once I finally got through,the customer service were very very helpful and order all sorted.
The contact times advertised on website are not correct.
Fantastic quality goods though so worth persevering
- Fantastic quality
- Difficult contacting
User's recommendation: Perseverance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Extremely difficult to contact
- - Ordered over £100; chose the wrong size and tried to contact before shipping.
- - No product yet; unable to reach anyone by phone or email.
Company fixed the issue and I have been provided with product or service ordered.
I placed a order of over £100.00
I ordered wrong size. In a matter of hours have tried to contact them to change this before shipping.
No answers either by phone or email.
Extremely dissatisfied. Items are not cheap they have over £100 of my money and I have no product and unable to reach anybody at this company.
User's recommendation: Order with care
Streatham, England
Return query
- - No number to speak to a person.
- - I had to call a shop for help; they emailed for me and replies took time.
No number to speak to a person. I was replied to by email, but it took time. I had to call a shop to get help, and they emailed for me.
Not everyone finds technology easy, and it is better to have money issues resolved quickly when mistakes have been made with refunds as in this case.
Thank you _____
User's recommendation: No one to speak to with any queries
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