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Pissed and got Ripped Off

The owner provides the WORST customer service. Poor quality products. This company does custom cabinetry plus home remodeling. We are a victim of their so called custom cabinets. First of all, the owner may seem nice when you have your initial meetings with him. His attitude completely changes once you paid a deposit. He is very behind with his techonology which makes "designing" a pain. Plus is his "kitchen" meaning he likes things his way. As a customer, he will change your ideas even if you tell him a hundred times. The end product is of poor craftsmanship. The design was incorrect and we can't fit our oven into this so called custom cabinet.
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2 comments
#1370802

Be careful same experience here, paid a depoist to get on the schedule never did work

Hard to get a hold of and always a excuse

#826349

When I first met John he seemed quite professional. I requested cabinets to be made strictly from wood, he said no problem my guys only make cabinets from maple.

What is strange is that upon closer inspection there was a sticker on one of the drawers that said the cabinets were made by another facility in the same city!!!! So buyer beware not sure if the cabinets are hand made by Finish Line construction or not!!!!

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ID
#443444 Review #443444 is a subjective opinion of poster.
Location
Monrovia, California
Loss
$20000

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