FinisherPix Reviews
FinisherPix Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied; recent recommendations say avoid this company and seek urgent help. FinisherPix reviews note high price level and issues with Discounts and Special Offers and Diversity of Products or Services.
Key Takeaways for Future Customers
- Expect slow or no response from customer service and limited phone support.
- Paid photo links may not be delivered; check event orders carefully.
- Prepare for extra effort to get refunds or fixes.
Negative Feedback / Risk Areas
- Recurring customer complaints about customer service and delayed or missing photo links.
- Wrong orders sent to repeat customers and poor order accuracy.
- Billing and refund hassles when photos are paid but access is blocked by watermarks.
Positive Feedback
Some reviewers previously praised photo quality when orders were fulfilled correctly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied; recent recommendations say avoid this company and seek urgent help. FinisherPix reviews note high price level and issues with Discounts and Special Offers and Diversity of Products or Services.
Key Takeaways for Future Customers
- Expect slow or no response from customer service and limited phone support.
- Paid photo links may not be delivered; check event orders carefully.
- Prepare for extra effort to get refunds or fixes.
Negative Feedback / Risk Areas
- Recurring customer complaints about customer service and delayed or missing photo links.
- Wrong orders sent to repeat customers and poor order accuracy.
- Billing and refund hassles when photos are paid but access is blocked by watermarks.
Positive Feedback
Some reviewers previously praised photo quality when orders were fulfilled correctly.
Las Vegas, Nevada
Customer Service
Terrible service and updates on my concerns. I have been trying to contact someone about my concern, and yet they do not have the time for a customer complaint? Unbelievable.
Preferred solution: Deliver product or service ordered
Atlanta, Georgia
Wrong order/event sent
- - No reply from the company.
- - I was pleased with the pictures.
- - They sent last year's pictures.
- - They should verify events for repeat orders.
I have not heard back from the company. I have ordered in the past and was pleased with the pictures.
A year later, I ordered again and they sent me the previous years pictures and not the event I ordered. They need to look more carefully what events are being ordered especially if it is a repeat customer
I pay for the pictures but they don't send me the link
- - Paid for photos but never got links for Marine Corps and Kauai half marathons.
- - Photos show watermarks and require email to fix; no phone contact.
So far I've had problems twice with this organization. The first time is when I participated in the Marine Corps half marathon in May and they never sent me the link to my pictures which I paid for in advance after I signed up for the Marine Corps half marathon
The second time I've had the identical problem is the Kauai half marathon which I did last Sunday for which I have still not received an email link.
In both instances, when I go to the website to find my pictures, my pictures are there but they all have a weird watermark on them which does not come off unless the company realizes that I've paid for the pictures already.
The only solution open to me is email back-and-forth until they fix the problem.
But it's a big hassle and it will results in my getting the pictures stays late and after considerable time expenditure.
The company has no phone number for which you can contact them.
I would recommend that anyone who can avoid this company. Unfortunately, this is not an option for some of the running events that use them as a default option.
I wish there was someway that they could do mine correctly because sometimes I may have no choice but to use them in the future if they are the only one on that event.
I wish there was some manager I could talk to you that could find out why it was always a lame problem and how to fix it so it doesn't keep happening in the future
It's disgraceful that someone should pay for something and then have to fight to get what they paid for
User's recommendation: Avoid this company if possible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUrgent
- - They spent two hours sending emails and using Facebook.
- - They request deletion of Las Vegas Half Marathon bib 1750 pictures and say they were bullied.
Its Ben two hours I have written emails , Facebook, etc
Please I beg you!!!
Delete my half marathon Las Vegas bib 1750 pictures !!!
I Been with my nerves at full in this two hours and I have been bully for them. Please help me
Preferred solution: Delete my pictures please !!!!
User's recommendation: Urgent help
Long Beach, California
Made a order did it take?
Let's try to complete my order again. This is why people are just into themselves.
Now it's all about computer internet etc.people relationship are going to keep going down. Welcome to the new world.
User's recommendation: People contact not computer contact.
Order
No one answered. They also dont answer emails.
Waste of time trying to call. I recommend just not using them for business.
Preferred solution: Full refund
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