Fingercomber
Fingercomber Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fingercomber has 1.7 star rating based on 65 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Pix on website, No pro at this time, Website.
Cons: Product quality, Customer service, Customer support.Recent recommendations regarding this business are as follows: "Request a current working telephone number and mailing address becuase it is very hard to get in touch with them.", "Don’t shop from them", "I WILL NEVER ORDER FROM A HAIR COMPANY THAT DOES NOT ALLOW CANCELLATIONS IF PRODUCT NOT PRODUCE OR SHIPPED!", "never again!", "Do your research and read the reviews".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fingercomber has 1.7 star rating based on 65 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Pix on website, No pro at this time, Website.
Cons: Product quality, Customer service, Customer support.Recent recommendations regarding this business are as follows: "Request a current working telephone number and mailing address becuase it is very hard to get in touch with them.", "Don’t shop from them", "I WILL NEVER ORDER FROM A HAIR COMPANY THAT DOES NOT ALLOW CANCELLATIONS IF PRODUCT NOT PRODUCE OR SHIPPED!", "never again!", "Do your research and read the reviews".
Most users ask Fingercomber for the refund as a solution to their issues.
Review authors value the most Website and Location. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
To help others
User's recommendation: Request a current working telephone number and mailing address becuase it is very hard to get in touch with them.
They still haven’t sent my wig out I ordered it 4 weeks ago.
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t shop from them
Regarding my orders
Just curious
I received my unit in a decent amount of time. My only complaint is that there should be combs in the unit I purchased.
Fortunately I know how to add combs so I did. I requested a little gray be added and paid more for it but it wasn't enough so I added more. That's really the only complaint I have but after reading some of the other reviews I am very skeptical about ordering another unit. Fingercomber Units look so good on line and I want to purchase another one and would be a continued customer but now I just don't know.
But my review is that I love my unit. It is perfect for me. One thing though, as far as the instruction card needs to be clearer.
Maybe put the instructions on the back of the card instead of the picture. Would really help.
Wig isn't worth the shipping price
Ordered the ombre blossom kinky kurl out unit. I typically don't spend this much on hair but with working out 5 days a week I needed an easy style to get me through the week.
After watching a ton of YouTube videos (obviously paid I know this now) I purchased the above unit.
It arrived timely.
When I opened it.
It was nothing like the videos or photos on YT or the company website.
The unit hair color was color block blonde and a cinnamon color not blended as in the photo. I would have NEVER purchased if I knew this it's to much blonde.
The unit is extremely thin you can see the tracks very clearly.
The whole thing is a mess!!
I can only blame myself.
Hopefully no one else wastes their money like I did.
Misleading website about orders being In Stock
I wear hair units from many different companies and they are Kinky Straight and pay good money for good quality and service. If the product is not produce, or shipped, and on back log, I cancel my order and any hair company refunds your money back to your account.
This is my first time trying Fingercomber. I based my choices of hair off what to purchase based on (In Stock) there is no where on the front of the website stating (Made to order) for the hair products I purchased. I paid $334.34 on 3/2/2022 to contact Fingercomber why I have not received a tracking number and my hair products have not been shipped. Only two days later on 3/9/2022, to find out then "Orders are made to order" however, when I order it stated on the product (IN STOCK).
On March 7, 2022, before I even received this information, I requested order to be cancelled. My receipt does not state final sale, no cancellation or returns. However, if you are ordering a products, you do not expect to look on the website way in the back to see this information. No one is ordering to expect to have to return until you have a product.
1. I Fingercomber was paid $334.34, 2.The products I ordered stated (In Stock), so this mean on hand ready to ship" this was not the case, this is why I requested my money refunded back to my account. 3. I refuse to support this Fingercomber, I do not care what National Origin it is, if you do not disclose the correct information so all clients to read FRONT OF WEBSITE, or allow products that have not been shipped, or prepared and just take the client money without a product or cancellations, please beware.
I will fight to get my money back because regardless of what Fingercomber has hidden in the back of their website in fine print, I know what I have to support my claims. Today is 3/17/2022 and still no products and will not accept and send back. I will report this also to Attorney General in their state.
You cannot take this type of money based off false advertisement of (In Stock), when is was not clearly (In Stock). I will not be accepting the products Fingercombe shipping, because I cancelled back on 3/7/2022, because not will to wait for a product to be produce, when I thought it stated clearly (IN STOCK)
Preferred solution: Full refund
User's recommendation: I WILL NEVER ORDER FROM A HAIR COMPANY THAT DOES NOT ALLOW CANCELLATIONS IF PRODUCT NOT PRODUCE OR SHIPPED!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective unit and bad customer service
- Nice wigs
- Very poor customer service
- Product quality
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible wig
Preferred solution: Deliver product or service ordered
User's recommendation: Do your research and read the reviews
Never got my order
- Customer service
Preferred solution: Deliver product or service ordered
User's recommendation: never again!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- No pro at this time
- Customer support
- Inconsistency
Preferred solution: Full refund
Wig not as pictured/Poor Quality
User's recommendation: Stay Away!
Terrible product
- Product not as described
Preferred solution: Full refund
User's recommendation: buyer beware
Wig looks horrible
User's recommendation: Don't waste your money.
Wig shipped obivously previously worned
Preferred solution: Full refund
User's recommendation: Please do not purchase anything from this company.
Order status
Preferred solution: Deliver product or service ordered
Order not received
About
Fingercomber is a natural hair community which was founded by naturals and for naturals. It carries a large collection of artisanal wigs and hairpieces that are intended and designed to support the natural hair journey. Fingercomber strives to be a resources as well as meeting-place for all naturals and their admirers. The company offers a wide range of hair products which include mentioned wigs and hairpieces which are created with man-made sustainable fibers, healthy hair care products, accessories, and chamomile temporary hair color. Fingercomber sells its products online. And it takes the company 1-2 days to process the order.
Fingercomber is ranked 125 out of 512 in Beauty Supplies and Equipment category
USA
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